2ombieboy 3 Posted March 21, 2019 Share Posted March 21, 2019 Hi guys new to using emby everyting was moving smoothly with my dvd and 1080 bluray rips. but i put my 4k uhd rips on the server and they just play like a garbles slide show. it plays well on the pc when in vlc. i figure it must be a transcoding problem. my pc specs are as follows GPU ATI rx 480 8gb ddr5 CPU amd fx 8350 @ 4ghtz Memory 16 gb Hard drives ssd for windows and usb Samsung drive for files Are those specs good enough for a transcode of 4k hdr content? there 1:1 rips from make mkv. I have tried a few difrent devises all work with 1080 stuff fine. Samsung 4k uhd player Fire stick 4k Windows Edge Windows Firefox Windows Chrome None of them will play the content smoothly Please help Alan Link to comment Share on other sites More sharing options...
Luke 36880 Posted March 21, 2019 Share Posted March 21, 2019 Hi there, can we look at an example? Please attach the information requested in how to report a media playback issue. thanks ! Link to comment Share on other sites More sharing options...
2ombieboy 3 Posted March 21, 2019 Author Share Posted March 21, 2019 i have included my log file. what elce do i need to provide Link to comment Share on other sites More sharing options...
2ombieboy 3 Posted March 21, 2019 Author Share Posted March 21, 2019 log Log.txt Link to comment Share on other sites More sharing options...
Luke 36880 Posted March 22, 2019 Share Posted March 22, 2019 Can you please attach the ffmpeg log as well? thanks ! Link to comment Share on other sites More sharing options...
2ombieboy 3 Posted March 22, 2019 Author Share Posted March 22, 2019 it did not create one buddy Alan Link to comment Share on other sites More sharing options...
rbjtech 4170 Posted March 22, 2019 Share Posted March 22, 2019 it did not create one buddy Alan If it didn't create an ffmpeg log, then it's not transcoding .. Looking at the main log - does it say 'directplay Eligible' for the files when you try and play them ? Link to comment Share on other sites More sharing options...
ebr 14857 Posted March 22, 2019 Share Posted March 22, 2019 If it was not transcoding then it sounds like the bitrate is set too high in the app for the network connection to handle. Try lowering the in-app quality setting. Link to comment Share on other sites More sharing options...
Solution Bill4sman 10 Posted March 22, 2019 Solution Share Posted March 22, 2019 Save yourself some grief and buy a Nvidia Shield. Transcoding is a WASTE of time and several thousands of dollars only to realize that $150 Nvidia shield makes like 95% of the problems go away. Trust me, I've spent the money on transcoding. 1 Link to comment Share on other sites More sharing options...
2ombieboy 3 Posted March 22, 2019 Author Share Posted March 22, 2019 If it was not transcoding then it sounds like the bitrate is set too high in the app for the network connection to handle. Try lowering the in-app quality setting. how do I do that buddy carnt see an option Link to comment Share on other sites More sharing options...
2ombieboy 3 Posted March 22, 2019 Author Share Posted March 22, 2019 Save yourself some grief and buy a Nvidia Shield. Transcoding is a WASTE of time and several thousands of dollars only to realize that $150 Nvidia shield makes like 95% of the problems go away. Trust me, I've spent the money on transcoding. will shield work with hevc with out the need to transcode? Link to comment Share on other sites More sharing options...
Bill4sman 10 Posted March 22, 2019 Share Posted March 22, 2019 sure does! Link to comment Share on other sites More sharing options...
2ombieboy 3 Posted March 22, 2019 Author Share Posted March 22, 2019 OK orded a new grapics card the gtx 1660 ti and a shield tv hoping that the boost in gpu power will help and the shield wont need to transcode acording to there website so should be good to go Alan Link to comment Share on other sites More sharing options...
Bill4sman 10 Posted March 22, 2019 Share Posted March 22, 2019 Don't think you needed a new graphics card but it wont hurt. Shield direct plays most everything... Link to comment Share on other sites More sharing options...
ebr 14857 Posted March 22, 2019 Share Posted March 22, 2019 how do I do that buddy carnt see an option Hi. Where did you look? There is a menu button during playback and also a settings screen with various playback settings including this quality setting. Link to comment Share on other sites More sharing options...
2ombieboy 3 Posted March 23, 2019 Author Share Posted March 23, 2019 Ok guys the problem is now resolved the shield tv is great plays back superb no jumps stutters or anything. the reason I wanted a new graphics card is the rx480 has no support on board for hevc decoding and I wanted a faster card any way as I was having a few problems with the other. So big thanks go to bill4sman for the shield recommendation and to the admins for the fast response to my questions. going to be ripping some 3d blu ray to put on the server hoping everything gos smooth with that Alan Link to comment Share on other sites More sharing options...
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