All movies - cannot jump to letter - Nvidia shield

[JustEric78 23]

I looked around and am not seeing this topic so I'm wondering if it's just me but thought I'd post anyway.

 

Nvidia shield - Sony Bravia 85" 850f - Denon 6400h - this is my current setup

 

When I go to the all movies section then select a letter on the left of the screen it just pops back up to the top of the list. It does this regardless of the letter selected. If I go to the collections section I can jump to any letter properly. Is this known, just me, or do I need to adjust a setting somewhere perhaps?

[ebr 14903]

Hi.  Still working fine for me.  Can you please reproduce the problem and send a log from the app?

 

Thanks.

[JustEric78 23]

Exactly what you were doing and what happened. - Go to my media -movies -this defaults to all movies - select a letter on the left - in the log I selected several - it defaults back to three amigos every time

 

Include the name of whatever you played if it is a playback problem - NA

 

The time you sent the log - 10:43am central

 

The name of the Emby user on the local server that was logged in at the time: Eric is a Geek!

[JustEric78 23]

And thank you for your time EBR!

[ebr 14903]

Unfortunately, that told me absolutely nothing .

 

Is there anything interesting about this movie library?  Can you try reversing the sort order and see what happens?

[JustEric78 23]

Nothing unusual, it is about 1900 movies of varying size and quality. When I reverse the order I am able to jump to letters so it is just the default order that has the problem, interesting. I tried putting it back to see if that fixed the problem and unfortunately it does not.

[ebr 14903]

Okay, so that tells me that perhaps there is something wonky about that first item in your list.  Look at its metadata.  Anything strange in its "Sort Title"?

[JustEric78 23]

No, the sort title was blank but since it was jumping to Three Amigos I checked that one bit it was also blank. The title however started with an upside down ! however, so I deleted that and the sort function now works as intended. I imagine it did not like the character! Thank you for guiding me in the right direction.

 

Edit. Now it is jumping to Aeon Flux, I will bet it also has a special character in it, looks like I have some cleanup to do.

 

Edit 2: Aeon Flux indeed had the funky AE symbol in the front so I fixed that and we are set now.

Edited January 11, 2019 by JustEric78

[ebr 14903]

After 4.0 is released, I'll be able to use a server API to get the letters and, hopefully, avoid these types of issues.

 

Thanks.