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HI, we'll take a look at it. Thanks.

HI, does your TV support this file? Can you provide a copy of the Media Info from the bottom of the web app detail screen? Thanks !

Hi, are your graphics drivers up to date? Have you updated to Emby Server 4.8.5? Has that helped?

Hi, are you still having an issue with this?

Is there any other way to solve this subtitle display issue?

hi Luke, thank you, please find the required log attached ffmpeg-transcode-7e63d9d6-20c7-4023-8ac7-212514770851_1.txt embyserver.txt ffmpeg-transcode-cf423734-0b97-4263-8fab-c4c3922dc988_1.txt

Not sure how to find that folder in TOS 5.1 Luke But as it didnt even enable I'm not sure any logs were generated anyway ?

Is any emby server log file generated? Emby Server Data Folder

4.8.3.0 But I have downloaded the latest 4.8.5.0 as in post above. But when I open the Emby icon it says its installed 4.8.3.0 which is just weird. It seems TOS 5.1 and Emby aren't communicating ... correctly

Hi, what exactly blinks?

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

Hi, we should improve this, yes, but also keep in mind that in the majority of routers the upnp rule is a temporarily lease that will go away if the application doesn't renew it.

What version is available to you there?

Uninstalled Emby and downloaded the latest Beta version 4.9.0.14 and did a manual install. TOS asked me to confirm this was the version I want installed and went ahead and installed it. However when I opened the Emby icon it said 4.8.3.0 was installed and yet again on selecting Enable it just came back with Operation Failed. No other reasons given

If that's the only way, should this option be represented by something other than a checkbox? Once checked, unchecking won't do anything

Tienes el modem en modo puente o conectado el router como DMZ? es posible que aunque tengas los puertos abiertos en el modem de la operadora pero al agregar el router estés perdiendo el acceso a esos puertos dentro de la subred del mismo router.

Hi Luke. From the Terramaster app centre. Then I tried a manual install within the app centre settings with the latest version. but all it did was install the earlier version. Which was odd in itself. I'm on TOS 5.1 and the version of Emby on the Terramaster is 4.8.3.0. The manual install is with 4.8.5.0 and is the 64 bit TOS 5 version. The NAS is the F4-423

Hi, have you updated to Emby server 4.8.5? Has that helped?

Hi sorry for the delay in getting back to you, I tried on the standard android app and had the same issue, I tried on Kodi however on the same device and had no issues with playback Here are the logs for an issue from start of playback to end of play back, once the issue occured I waited for the show to start playing again before ending playback and then rotating the log file embyserver-63849438510.txt

thank you Lessaj, I do try that, however, it is still the same

Trying moving QuickSync above VAAPI.

fingers crossed.

Hello nesk_woe, ** This is an auto reply ** Please wait for someone from staff support or our members to reply to you. It's recommended to provide more info, as it explain in this thread: Thank you. Emby Team

Dear Emby I subscript to Emby Premiere looking for the support of hardware decoding capability of Emby, however, when I follow the guide to setup accordingly. I found the hardware decoding dosen't seems to be work on my NAS. you may check the video record in https://www.bilibili.com/video/BV1wt421A7DJ/?spm_id_from=333.999.0.0. my NAS is using a N5105 CPU it should be supporting h265 decode. and I try Jellyfin, it is working find. may I have your advice on it?

Issue still present on 4.8.4