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It didn’t fix the issue. However, I did notice the issue only occurs with poster images and thumbnails. Backdrops work perfectly fine for some reason embyserver.txt

With that specific video, it hangs on the Windows App. It might have to do with a sub-par encode. Let me explain: If I open the video directly from MPC-HC or VLC, this is how some of the characters look: It should be "¿Acaso podemos darnos el lujo de discutir por tonterías sin preocuparnos de la situación?" So the "¿", "í" and "ó" characters have been replaced by strange question marks inside squares. So even MPC and VLC don't show the subs correctly, so for sure those subrip subs are broken from origin. In Emby's case, those unsupported/broken characters lead to whole sentences missing instead of showing a "strange question mark" symbol. The sentences are fairly readable with the question strange marks on MPC, but subs are totally useless if whole sentences are missing (what Emby is doing). It hides those whole sentences with all Emby players that I've tried: Edge, Firefox, and LG... and doesn't even play the video on the Windows App, even when disabling the subtitles from the start. No issue with other subrip Spanish subtitles. I can send you the video so that you can test around with badly produced subtitles, to make Emby more resilient to badly encoded subs.

Hi, what do you mean by resync the library? Emby apps don't have a "resync" function.

Please try removing these plugins: 2024-04-23 18:26:40.721 Info App: Loading InfuseSync, Version=1.4.2.0, Culture=neutral, PublicKeyToken=null from /Users/abdiel/emby-server/plugins/InfuseSync.dll 2024-04-23 18:26:40.721 Info App: Loading statistics, Version=3.2.0.0, Culture=neutral, PublicKeyToken=null from /Users/abdiel/emby-server/plugins/Statistics.dll 2024-04-23 18:26:40.721 Info App: Loading Podnapisi, Version=1.0.9.0, Culture=neutral, PublicKeyToken=null from /Users/abdiel/emby-server/plugins/Podnapisi.dll 2024-04-23 18:26:40.721 Info App: Loading playback_reporting, Version=2.1.0.5, Culture=neutral, PublicKeyToken=null from /Users/abdiel/emby-server/plugins/playback_reporting.dll 2024-04-23 18:26:40.721 Info App: Loading MediaBrowser.Plugins.SmtpNotifications, Version=3.1.8.0, Culture=neutral, PublicKeyToken=null from /Users/abdiel/emby-server/plugins/MediaBrowser.Plugins.SmtpNotifications.dll Then restart the server and see how things compare. Thanks.

Unfortunately, the issue persists with 4.8.5. I'm confused by the fact that the issue has been reported by a number of people on this thread so I would think it shouldn't be too hard to reproduce. @viking19has reported that the shuffle issue surfaced after adding his whole library. I also have a large library of over 10,000 songs. Could there be a link?

IT is converting the audio. I'm guessing this is only happening when transcoding is taking place, right? You can check that by having the server dashboard open while playing.

HI, have you updated to Emby Server 4.8.5? Has that helped?

Is Emby working on a fix?

HI, more options to control this are certainly possible for future updates. Thanks.

Doesn't exist.

Please let us know if this helps. Thanks.

Hi, we are looking into this. Thanks for reporting.

How are times normally formatted in your region?

HI, are you still having an issue with this?

@Wizzkidy Hi there, can we please look at an example? How to Report a Problem Thanks.

@axinnicePlease update to Emby Server 4.8.5, then, please remove these plugins: 2024-04-15 20:07:15.914 Info App: Loading InfuseSync, Version=1.4.2.0, Culture=neutral, PublicKeyToken=null from /var/lib/emby/plugins/InfuseSync.dll 2024-04-15 20:07:15.914 Info App: Loading playback_reporting, Version=2.1.0.5, Culture=neutral, PublicKeyToken=null from /var/lib/emby/plugins/playback_reporting.dll Then please let us know if you're still having an issue after that. Thanks.

HI @majorslusing the emby server docker container, please attach the emby server and hardware detection log files. Thanks.

Hi, are you still having an issue with this? Have you updated to Emby Server 4.8.5?

@joekrill Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

What is the problem?

Where is the setting, is it global for all clients?

OK, it fixed it for that video. It's not working for this one though: hardware_detection-63849519062.txtembyserver.txt

Hi, yes, for new entries added going forward.

Try pressing up to get to the subtitle button quicker.

Have you watched a tv show yet? The Android TV app will show a description of the next episode before it starts the new app shows nothing