demon1300 1 Posted July 11, 2021 Share Posted July 11, 2021 Hi Guys, I made a boo boo and updated the DSM without reading the instructions in here for Emby specifically, not realising it would still be so manual. The service/app would have been running when the update was completed and was on version 4.4.3.0. I've downloaded both the prod and beta versions for my NAS from the downloads page (x64 - DS1515+) and can't even get it to manually install due to a "invalid file format. Please contact the package developer" message. I've downloaded them a few times to make sure they weren't corrupt but am still having no luck. The older installation was un-installed before attempting this. Any help would be appreciated! Link to comment Share on other sites More sharing options...
Guest Posted July 11, 2021 Share Posted July 11, 2021 which files did you try? you need spk from this url for dsm7: https://emby.media/synology7-server.html Link to comment Share on other sites More sharing options...
demon1300 1 Posted July 11, 2021 Author Share Posted July 11, 2021 18 minutes ago, alex8127378 said: which files did you try? you need spk from this url for dsm7: https://emby.media/synology7-server.html Yep, definitely using the links for the DSM 7 packages. Link to comment Share on other sites More sharing options...
Luke 37022 Posted July 11, 2021 Share Posted July 11, 2021 What file did you download? Link to comment Share on other sites More sharing options...
demon1300 1 Posted July 12, 2021 Author Share Posted July 12, 2021 14 hours ago, Luke said: What file did you download? I've tried this one: https://github.com/MediaBrowser/Emby.Releases/releases/download/4.6.4.0/emby-server-synology7_4.6.4.0_x86_64.spk And this one: https://github.com/MediaBrowser/Emby.Releases/releases/download/4.7.0.3/emby-server-synology7_4.7.0.3_x86_64.spk Link to comment Share on other sites More sharing options...
Luke 37022 Posted July 12, 2021 Share Posted July 12, 2021 How exactly did you try to install? Link to comment Share on other sites More sharing options...
demon1300 1 Posted July 13, 2021 Author Share Posted July 13, 2021 19 hours ago, Luke said: How exactly did you try to install? Just went through the manual package option in the package centre. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted July 13, 2021 Share Posted July 13, 2021 Hi, can you take a pic of the error as you see it when trying to install? Link to comment Share on other sites More sharing options...
demon1300 1 Posted July 13, 2021 Author Share Posted July 13, 2021 1 hour ago, cayars said: Hi, can you take a pic of the error as you see it when trying to install? Link to comment Share on other sites More sharing options...
Carlo 4330 Posted July 13, 2021 Share Posted July 13, 2021 Thanks you. By any chance do you still have the DSM 6 version in your downloads? I'm not asking you to install it (don't do that), but just want to know the file name. Link to comment Share on other sites More sharing options...
demon1300 1 Posted July 13, 2021 Author Share Posted July 13, 2021 3 minutes ago, cayars said: Thanks you. By any chance do you still have the DSM 6 version in your downloads? I'm not asking you to install it (don't do that), but just want to know the file name. Do you mean what version of emby was on DSM 6.0? If so, it's 4.4.3.0 as per my original post. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted July 13, 2021 Share Posted July 13, 2021 No, I mean do you actually still have the file you used to install 4.4.3.0? Link to comment Share on other sites More sharing options...
Luke 37022 Posted July 13, 2021 Share Posted July 13, 2021 3 hours ago, demon1300 said: What browser are you using to do that? Link to comment Share on other sites More sharing options...
demon1300 1 Posted July 14, 2021 Author Share Posted July 14, 2021 15 hours ago, Luke said: What browser are you using to do that? Chrome. Link to comment Share on other sites More sharing options...
Luke 37022 Posted July 14, 2021 Share Posted July 14, 2021 Can you try a different browser? There have been sporadic reports of problems with the Synology install screen in certain browsers. Link to comment Share on other sites More sharing options...
demon1300 1 Posted July 15, 2021 Author Share Posted July 15, 2021 20 hours ago, Luke said: Can you try a different browser? There have been sporadic reports of problems with the Synology install screen in certain browsers. Tried Edge (chromium) and also Firefox and it's the same result. Link to comment Share on other sites More sharing options...
Luke 37022 Posted July 15, 2021 Share Posted July 15, 2021 What file did you try to install? Link to comment Share on other sites More sharing options...
Carlo 4330 Posted July 15, 2021 Share Posted July 15, 2021 On 7/12/2021 at 5:18 AM, demon1300 said: I've tried this one: https://github.com/MediaBrowser/Emby.Releases/releases/download/4.6.4.0/emby-server-synology7_4.6.4.0_x86_64.spk And this one: https://github.com/MediaBrowser/Emby.Releases/releases/download/4.7.0.3/emby-server-synology7_4.7.0.3_x86_64.spk Link to comment Share on other sites More sharing options...
Luke 37022 Posted July 15, 2021 Share Posted July 15, 2021 Can you reboot the NAS and try again? Thanks. Link to comment Share on other sites More sharing options...
demon1300 1 Posted July 16, 2021 Author Share Posted July 16, 2021 12 hours ago, Luke said: Can you reboot the NAS and try again? Thanks. Rebooted and the same behaviour persists. Have you guys not seen this behaviour before? Link to comment Share on other sites More sharing options...
demon1300 1 Posted July 16, 2021 Author Share Posted July 16, 2021 On 13/07/2021 at 23:41, cayars said: No, I mean do you actually still have the file you used to install 4.4.3.0? Sorry, i must have missed responding to this one. No i don't have it sorry. The package was always updated from the package center and i never specifically downloaded them and upgraded them manually. Link to comment Share on other sites More sharing options...
sankukace 0 Posted July 16, 2021 Share Posted July 16, 2021 Hi, I have the same problem. I migrate to dsm7 this morning. I Have 918+. Test with Chrome, Firefox, Edge : same errors I Search too why... Link to comment Share on other sites More sharing options...
sankukace 0 Posted July 16, 2021 Share Posted July 16, 2021 I Have sometime this error : I'm connected to dsm off course. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted July 16, 2021 Share Posted July 16, 2021 2 hours ago, sankukace said: Hi, I have the same problem. I migrate to dsm7 this morning. I Have 918+. Test with Chrome, Firefox, Edge : same errors I Search too why... Where did you get the download file from? What is the complete name of the file shown above trying to be manually installed? Thanks Link to comment Share on other sites More sharing options...
sankukace 0 Posted July 16, 2021 Share Posted July 16, 2021 (edited) I get my file : https://emby.media/synology7-server.html https://github.com/MediaBrowser/Emby.Releases/releases/download/4.6.4.0/emby-server-synology7_4.6.4.0_x86_64.spk I install manually emby-server-synology7_4.6.4.0_x86_64.spk I test version 4.6.3 for dsm 7 and even errors. When i test before upgrade dsm6->dsm7 in virtualDSM, No problems with even files. I'm be lost I won't downgrade to dsm6. Edited July 16, 2021 by sankukace Link to comment Share on other sites More sharing options...
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