N8QQW 0 Posted July 2, 2021 Share Posted July 2, 2021 Greetings, I have Emby (4.6.4.0) running on a QNAP TVS-673e. Internally, it works great. I can access the server via my computers, iOS devices and ATV with no issues. BUT, zero success getting a connection away from home, including using Emby Connect. I've been messing with this for months, but I'm out of ideas. (btw, remote Plex connections worked fine on this QNAP device). Looking for suggestions. Thanks. Link to comment Share on other sites More sharing options...
Luke 37029 Posted July 3, 2021 Share Posted July 3, 2021 Hi there @N8QQW, have you tried connecting manually by entering your remote ip address? Link to comment Share on other sites More sharing options...
N8QQW 0 Posted July 6, 2021 Author Share Posted July 6, 2021 Oh yes Luke, from many locations and many devices. No go - all I get is "Forbidden" if I get anything at all. Link to comment Share on other sites More sharing options...
Luke 37029 Posted July 6, 2021 Share Posted July 6, 2021 it sounds like you may need to configure port forwarding in your router. I would suggest checking out our Connection Troubleshooter: https://support.emby.media/support/solutions/articles/44001849007-connectivity Please try the steps listed there and let us know which ones succeed and which ones do not. Thanks ! Link to comment Share on other sites More sharing options...
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