AAndy 5 Posted June 21, 2021 Share Posted June 21, 2021 (edited) Hello. I am newbie here. I trying to play tv-show episode with ASS subtitles. LG App provide me a playback error. I think the problem is in the subtitles format (ASS) because with other subtitles episodes are playing normally. BTW maybe I do something wrong, but my Emby server does not remember selected audio track and selected subtitles (all settings are set up (remember subtitles/audio track selections)) Edited August 28, 2021 by andrey062006 Link to comment Share on other sites More sharing options...
Luke 36881 Posted June 21, 2021 Share Posted June 21, 2021 Hi, you used the diagnistics plugin to change some transcoding values. Please make sure to undo all of that before reporting problems. See if that helps. Thanks. Link to comment Share on other sites More sharing options...
AAndy 5 Posted June 21, 2021 Author Share Posted June 21, 2021 Yes, I do. I did install it today, but the problem detected is two days ago. I can delete this plugin, start problem episode again and send you a new one log, if it for help. Excuse me, but may I ask you one more question? How should I configure server or something other for remembering selected audio/subtitles track? What do I mean: In user 'Playback' settings I checked 'Remember audio track selection' In user 'Subtitles' settings I checked 'Remember subtitles track selection' (preferred subtitles language = English; subtitles mode = 'No subtitles' (I experimented with all available subtitles modes, but nothing helps)) I go to a movie then select audio I need, subtitles I need, then go to home screen and go back to this movie again. And my chooses did not saved (all states look like as I did nothing) At playback time (I start movie playing and select while playback) change these settings does not saved also. Besides, I detect another playback problem: if I trying to change subtitles while movie playing - subtitles does not changed, also if I set it to 'None'. And if I choose subtitles before start playing then Emby for reasons I don't know select 1-st track only (I select 2-nd track but playing 1-st). Is it my mistake or server's? Link to comment Share on other sites More sharing options...
AAndy 5 Posted June 22, 2021 Author Share Posted June 22, 2021 (edited) I removed plugin and create new log. Edited August 28, 2021 by andrey062006 Link to comment Share on other sites More sharing options...
Luke 36881 Posted June 24, 2021 Share Posted June 24, 2021 Hi, does this only happen in the Emby LG app? What if you play from the web app on the server machine, how does that compare? Link to comment Share on other sites More sharing options...
AAndy 5 Posted June 24, 2021 Author Share Posted June 24, 2021 22 minutes ago, Luke said: Hi, does this only happen in the Emby LG app? What if you play from the web app on the server machine, how does that compare? In the LG app only! In the server (Chrome browser) - Software transcoding (don't understand why not hardware); In the Emby App for Windows - Direct Play. Link to comment Share on other sites More sharing options...
Gofran 5 Posted July 30, 2021 Share Posted July 30, 2021 (edited) Yes mine also did you find a fix mine crashes mine nas also when playing one anime with only lg app Edited July 30, 2021 by Gofran 1 Link to comment Share on other sites More sharing options...
Luke 36881 Posted August 9, 2021 Share Posted August 9, 2021 OK I believe this should be improved with the next update to our LG app. Thanks. Link to comment Share on other sites More sharing options...
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