MBSki 1004 Posted June 20, 2021 Share Posted June 20, 2021 I can't seem to get videos to sync to the windows store app. I've used Download To from the server machine and download on the actual device, but neither work. It hangs at Ready to Transfer or converting. Is this a known issue? Any specific settings needed to get the videos to download? Link to comment Share on other sites More sharing options...
Luke 36884 Posted June 20, 2021 Share Posted June 20, 2021 Thanks, we'll take a look. Link to comment Share on other sites More sharing options...
MBSki 1004 Posted June 20, 2021 Author Share Posted June 20, 2021 @Luke Actually, I can't get it to work on Android either. Link to comment Share on other sites More sharing options...
Mkilbride 76 Posted June 22, 2021 Share Posted June 22, 2021 So I replaced my Laptop, named it the same as my other one "Mkilbride-Laptop" Using Emby Theater from Microsoft Store because it allows downloads to PCS while the Desktop verison doesn't. I removed all the downloads and tried again, on both the laptop and the server. It simply refuses and for no reason. The Other Laptops I had did not have this issue. It's Windows 10, fully updated. I unchecked download only over WiFi. It's plugged in direct to an Ethernet cord. It just remains as "Awaiting transfer" forever and nothing I can do gets it to go. 1 Link to comment Share on other sites More sharing options...
Mkilbride 76 Posted June 22, 2021 Share Posted June 22, 2021 Oh this is similar to what I'm having. 1 Link to comment Share on other sites More sharing options...
Luke 36884 Posted June 22, 2021 Share Posted June 22, 2021 I just tested with the windows app and I'm able to download videos without any trouble. Link to comment Share on other sites More sharing options...
MBSki 1004 Posted June 22, 2021 Author Share Posted June 22, 2021 (edited) 7 minutes ago, Luke said: I just tested with the windows app and I'm able to download videos without any trouble. Which version of the server? I was using stable. And what settings? I used original settings, but checked unplayed and automatically download new. And did you use download or download to? Edited June 22, 2021 by mbarylski Link to comment Share on other sites More sharing options...
MBSki 1004 Posted June 22, 2021 Author Share Posted June 22, 2021 Same issue is being looked at here: Link to comment Share on other sites More sharing options...
Luke 36884 Posted June 22, 2021 Share Posted June 22, 2021 Stable, defaults, downloaded directly from inside the app. Link to comment Share on other sites More sharing options...
MBSki 1004 Posted June 22, 2021 Author Share Posted June 22, 2021 3 minutes ago, Luke said: Stable, defaults, downloaded directly from inside the app. What about when checking unplayed and automatically download new? Link to comment Share on other sites More sharing options...
MBSki 1004 Posted June 22, 2021 Author Share Posted June 22, 2021 @Luke I can't get this to work no matter what I do. I'll send you some logs. Link to comment Share on other sites More sharing options...
Luke 36884 Posted June 23, 2021 Share Posted June 23, 2021 Are you still running into this? Link to comment Share on other sites More sharing options...
MBSki 1004 Posted June 23, 2021 Author Share Posted June 23, 2021 Yes. Nothing works. Did you see anything in my logs? Link to comment Share on other sites More sharing options...
cwarren.qc 2 Posted June 23, 2021 Share Posted June 23, 2021 (edited) I cannot answer for mbarylski, but I still have problems syncing with: Emby Theater: 1.1.357 Emby Server: 4.6.3 Windows running: 10.0.19041 My others "facts": The last time that I'm sure that it worked: may 30. Syncing is working correctly on my Android Tablet, with version 3.1.73. And it still work after updating to the latest version: 3.1.94 I tried to revert to version 4.6.2, and then 4.6.1 on the server => Still not working I uninstalled / reinstalled Emby Theater => Still not working The "extracting subtitle", "converting" steps seems to work fine, but the files stay at "Ready to Transfert" I know that it's probably a different problem, but the symptoms are identical to what I saw a fews years ago: I included the server log that I get when I start Emby Theater (with some "Ready To Transfert" items already present) and add a new download. I also included an image of the JavaScript Console that I get when I debug Emby Theater in Visual Studio. Edited June 24, 2021 by cwarren.qc Link to comment Share on other sites More sharing options...
Luke 36884 Posted June 24, 2021 Share Posted June 24, 2021 Please try again with the windows store app update that started rolling out last night, just in case that might help. Thanks. Link to comment Share on other sites More sharing options...
cwarren.qc 2 Posted June 24, 2021 Share Posted June 24, 2021 The new version (1.1.358) fixed it for me. Thanks for the quick fix. Link to comment Share on other sites More sharing options...
Luke 36884 Posted June 24, 2021 Share Posted June 24, 2021 That's interesting, thanks for the feedback. Link to comment Share on other sites More sharing options...
MBSki 1004 Posted June 24, 2021 Author Share Posted June 24, 2021 3 hours ago, Luke said: Please try again with the windows store app update that started rolling out last night, just in case that might help. Thanks. It only partially works. Downloading at 4 Mbps quality works, but Original won't download. Also, once a show is downloaded it can't be changed. I downloaded 2 episodes then tried to change it to download 3 and the status remains as downloaded and won't add any more Lastly, when it did work the status ALWAYS showed "Transferring 0%". It only changed to Downloaded when it was done. So there were no progress updates to indicate that the download was actually working. Link to comment Share on other sites More sharing options...
cwarren.qc 2 Posted June 24, 2021 Share Posted June 24, 2021 (edited) I agree with mbarylski. It's still not perfect. For me, at least, the files (Original or lower) are always downloaded correctly in the destination folder (I'm checking Resource Monitor while it's downloading), but the Status is not updated while the download is occuring / completed. In this image, you can see that Emby Theater logged messages that the file was being downloaded and completed but the UI didn't update, even when I refreshed the page. The status changed to "downloaded" after a while (i.e. few minutes), when, it seems, Emby Theater is doing an explicit "status synchronisation" with the server. Edited June 24, 2021 by cwarren.qc Link to comment Share on other sites More sharing options...
MBSki 1004 Posted June 24, 2021 Author Share Posted June 24, 2021 Yea, it looks like status only updates when a single file is completely downloaded. I noticed status of 50% when 1 file of 2 downloaded. There's no in between status though so it doesn't seem like it's doing anything. Link to comment Share on other sites More sharing options...
Luke 36884 Posted June 25, 2021 Share Posted June 25, 2021 The dynamic status update is not fully implemented yet and currently will always stay at 0% until the download is complete. It's something we are working on improving. Thanks. 1 Link to comment Share on other sites More sharing options...
MBSki 1004 Posted June 25, 2021 Author Share Posted June 25, 2021 Thanks Luke. I'd be ok with that if the downloads actually worked. Can you take a look at my logs? Downloads don't work on any client I've tried. Link to comment Share on other sites More sharing options...
Mkilbride 76 Posted June 27, 2021 Share Posted June 27, 2021 (edited) Yeah it's fixed for me. Thank you. Also, did I never notice this or does Emby Theater not downmix surround to Stereo? That is, when no transcoding takes place(i.e, a local file?). Any way to force downmixing? Also I have a weird thing where Emby Theater plays back local files are super low quality for no reason. Like it's trying to stream them or something. I have no option for "Original" Playback, just maximum. Edited June 27, 2021 by Mkilbride 1 Link to comment Share on other sites More sharing options...
Luke 36884 Posted July 2, 2021 Share Posted July 2, 2021 On 6/27/2021 at 5:38 AM, Mkilbride said: Yeah it's fixed for me. Thank you. Also, did I never notice this or does Emby Theater not downmix surround to Stereo? That is, when no transcoding takes place(i.e, a local file?). Any way to force downmixing? Also I have a weird thing where Emby Theater plays back local files are super low quality for no reason. Like it's trying to stream them or something. I have no option for "Original" Playback, just maximum. Thanks for the feedback. Regarding down mixing, I'll respond in the dedicated topic that you opened. Thanks. Link to comment Share on other sites More sharing options...
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