Mossshine 0 Posted June 20, 2021 Share Posted June 20, 2021 Hi, guys I have this weird issue, where I can't connect to my local server for the second time. First time app setup works just fine, I enter my local PC's IP, login to it's account and play movies. Then when I turn off my TV and turn it back in, Emby wants to connect to server again, so I select the PC tile that I have on it's splash screen and from it's menu select Connect. Then I get "connection failure" and nothing works, except reinstalling the whole app, which is out of the question. What do I do, it's unusable. embyserver.txt Link to comment Share on other sites More sharing options...
Abobader 2942 Posted June 20, 2021 Share Posted June 20, 2021 Hello Mossshine, ** This is an auto reply ** Please wait for someone from staff support or our members to reply to you. It's recommended to provide more info, as it explain in this thread: Thank you. Emby Team Link to comment Share on other sites More sharing options...
ebr 14910 Posted June 20, 2021 Share Posted June 20, 2021 Hi. What kind of TV and what Emby app? Link to comment Share on other sites More sharing options...
Mossshine 0 Posted June 20, 2021 Author Share Posted June 20, 2021 17 minutes ago, ebr said: Hi. What kind of TV and what Emby app? LG OLED 55 BX, it's Emby app from it's store, app version from 2020 Link to comment Share on other sites More sharing options...
EarBud5297 1 Posted June 20, 2021 Share Posted June 20, 2021 I came to this forum searching for a solution to the same problem - it worked fine day 1 but failed to connect the next day. I looked at the Emby server details running on my Windows 7 laptop and I found a link to troubleshooting connectivity. The source doc says to create a new firewall rule to open up 2 ports over TCP ("private" network option on rule). I did that and restarted the Emby server and can now connect with the same app on my LG tv - I did not have to reinstall either the server or the app. Other info: I have an LG NanoCell 90 Series LED 4K UHD TV. Emby server is running on my 64-bit Windows 7. Both are hard-wired ethernet connections. Auto port mapping selected upon installation. Emby server version 4.6.3. I hope this helps. 1 Link to comment Share on other sites More sharing options...
EarBud5297 1 Posted July 10, 2021 Share Posted July 10, 2021 A little update: I still ocassionally have the problem of the TV app not connecting to my home server. I found that if I keep my app installed but create a new connection it works again. Then I noticed that upon setup I was entering a different I.P. address (I was just typing in what was shown on the Emby server dashboard). So now I'm thinking that my Emby server computer is getting a unique I.P. address, probably on restart, and this is the root cause of the problem. So now I have to figure out how to keep the same local I.P. address? Any suggestions, admins? Link to comment Share on other sites More sharing options...
Luke 37060 Posted July 12, 2021 Share Posted July 12, 2021 On 7/10/2021 at 2:24 PM, EarBud5297 said: A little update: I still ocassionally have the problem of the TV app not connecting to my home server. I found that if I keep my app installed but create a new connection it works again. Then I noticed that upon setup I was entering a different I.P. address (I was just typing in what was shown on the Emby server dashboard). So now I'm thinking that my Emby server computer is getting a unique I.P. address, probably on restart, and this is the root cause of the problem. So now I have to figure out how to keep the same local I.P. address? Any suggestions, admins? Hi, yes I would suggest going into your router and configuring a static network LAN IP address for your server machine so that it will never change. Please let us know if this helps. Thanks. Link to comment Share on other sites More sharing options...
EarBud5297 1 Posted August 18, 2021 Share Posted August 18, 2021 I reserved a static IP address for my server and have had no problems since. Great software! Link to comment Share on other sites More sharing options...
Luke 37060 Posted August 18, 2021 Share Posted August 18, 2021 11 hours ago, EarBud5297 said: I reserved a static IP address for my server and have had no problems since. Great software! Thanks for the feedback ! Link to comment Share on other sites More sharing options...
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