Jump to content

Cannot get Android EMBY App to connect to EMBY Server.


RussMcFall
 Share

Go to solution Solved by RussMcFall,

Recommended Posts

Yes on my phone I can go to google.com.  For a test I have an app Media Monkey.  ran that an selected the UPnP option.  When doing that with my Tablet I see immediately EMBY plus my Desktop.  When running that on my Android Phone nothing displays.  That see to me to indicated something with my phone and its settings.

 

Link to comment
Share on other sites

Let's try something else.  Do you know your phone's IP address when on WIFI?
You can likely find it in your routers DHCP table of leases or can get it from the phone itself in the system/wifi area.

What I'd like you to try and do is go to the Emby Server machine and then perform a ping to the phone.

Does it timeout or can you ping the phone?

Link to comment
Share on other sites

Also having this issue, after removing device (cell phone) from devices on server list. Tried IP address and DNS, however on the cell phone browser both work. This is the case remotely and within network.

Link to comment
Share on other sites

16 hours ago, RussMcFall said:

Received message "request timed out"

That seems to indicate a network isolation of your WIFI.  Many WIFI setups these days run in isolation mode by default which gives you access to the Internet but not LAN resources.  Sometimes you can override this in the router.

Link to comment
Share on other sites

13 hours ago, ernstgot said:

Also having this issue, after removing device (cell phone) from devices on server list. Tried IP address and DNS, however on the cell phone browser both work. This is the case remotely and within network.

Hi, If you can connect via browser but not the app, I'd try clearing the app cache and trying again.

Link to comment
Share on other sites

48 minutes ago, cayars said:

Hi, If you can connect via browser but not the app, I'd try clearing the app cache and trying again.

Yes, done that. Force stopped, uninstalled, restarted.

Link to comment
Share on other sites

14 hours ago, ernstgot said:

Also having this issue, after removing device (cell phone) from devices on server list. Tried IP address and DNS, however on the cell phone browser both work. This is the case remotely and within network.

What URL did you use in the browser?

1 minute ago, ernstgot said:

Yes, done that. Force stopped, uninstalled, restarted.

What method of connecting were you using in the App?  Emby Connect or manually settings up the IP/port?

Link to comment
Share on other sites

  • Solution

I found the problem.  I rebooted my home modem and that cleared up the issue with my Cell Phone.  All it good now. I want to thank everyone for all their help.  It was all this that help lead me to what was causing the problem.  Thank you all very, very much.  EMBY has a great team of support. 

 

Link to comment
Share on other sites

8 hours ago, cayars said:

What URL did you use in the browser?

What method of connecting were you using in the App?  Emby Connect or manually settings up the IP/port?

Manual settings.

  • Like 1
Link to comment
Share on other sites

  • 2 weeks later...
1 hour ago, cayars said:

What URL did you manually enter when on your home lan?

I've done 192.168.1.20:8097 (yes I switched ports) and my DNS with the port. These both work with the web browser. Just not in the app. I have another server and it works fine in the app. Before you ask yes I have port forwarding on.

Link to comment
Share on other sites

This is probably you're issue. 

What are your network settings for all ports?
What do you have in your router for port forwarding?

Link to comment
Share on other sites

The thing is it worked till I removed the device (cell phone) from the device list on the server. It's like it won't allow it to reconnect.

Link to comment
Share on other sites

8 hours ago, cayars said:

This is probably you're issue. 

What are your network settings for all ports?
What do you have in your router for port forwarding?

No firewall so ports are open and in the router the port that's needed is pointing to the correct ip address that's assigned to the server.

Link to comment
Share on other sites

We need to see your firewall port forwarding setup AND your Emby network settings for ports.

We can't help you without this information.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...