RussMcFall 0 Posted June 16, 2021 Author Share Posted June 16, 2021 Yes on my phone I can go to google.com. For a test I have an app Media Monkey. ran that an selected the UPnP option. When doing that with my Tablet I see immediately EMBY plus my Desktop. When running that on my Android Phone nothing displays. That see to me to indicated something with my phone and its settings. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted June 16, 2021 Share Posted June 16, 2021 Let's try something else. Do you know your phone's IP address when on WIFI? You can likely find it in your routers DHCP table of leases or can get it from the phone itself in the system/wifi area. What I'd like you to try and do is go to the Emby Server machine and then perform a ping to the phone. Does it timeout or can you ping the phone? Link to comment Share on other sites More sharing options...
RussMcFall 0 Posted June 16, 2021 Author Share Posted June 16, 2021 Received message "request timed out" Link to comment Share on other sites More sharing options...
ernstgot 17 Posted June 16, 2021 Share Posted June 16, 2021 Also having this issue, after removing device (cell phone) from devices on server list. Tried IP address and DNS, however on the cell phone browser both work. This is the case remotely and within network. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted June 17, 2021 Share Posted June 17, 2021 16 hours ago, RussMcFall said: Received message "request timed out" That seems to indicate a network isolation of your WIFI. Many WIFI setups these days run in isolation mode by default which gives you access to the Internet but not LAN resources. Sometimes you can override this in the router. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted June 17, 2021 Share Posted June 17, 2021 13 hours ago, ernstgot said: Also having this issue, after removing device (cell phone) from devices on server list. Tried IP address and DNS, however on the cell phone browser both work. This is the case remotely and within network. Hi, If you can connect via browser but not the app, I'd try clearing the app cache and trying again. Link to comment Share on other sites More sharing options...
ernstgot 17 Posted June 17, 2021 Share Posted June 17, 2021 48 minutes ago, cayars said: Hi, If you can connect via browser but not the app, I'd try clearing the app cache and trying again. Yes, done that. Force stopped, uninstalled, restarted. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted June 17, 2021 Share Posted June 17, 2021 14 hours ago, ernstgot said: Also having this issue, after removing device (cell phone) from devices on server list. Tried IP address and DNS, however on the cell phone browser both work. This is the case remotely and within network. What URL did you use in the browser? 1 minute ago, ernstgot said: Yes, done that. Force stopped, uninstalled, restarted. What method of connecting were you using in the App? Emby Connect or manually settings up the IP/port? Link to comment Share on other sites More sharing options...
Solution RussMcFall 0 Posted June 17, 2021 Author Solution Share Posted June 17, 2021 I found the problem. I rebooted my home modem and that cleared up the issue with my Cell Phone. All it good now. I want to thank everyone for all their help. It was all this that help lead me to what was causing the problem. Thank you all very, very much. EMBY has a great team of support. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted June 17, 2021 Share Posted June 17, 2021 Nicely done. Glad your modem decided to cooperate. LOL Link to comment Share on other sites More sharing options...
ernstgot 17 Posted June 17, 2021 Share Posted June 17, 2021 8 hours ago, cayars said: What URL did you use in the browser? What method of connecting were you using in the App? Emby Connect or manually settings up the IP/port? Manual settings. 1 Link to comment Share on other sites More sharing options...
ernstgot 17 Posted June 29, 2021 Share Posted June 29, 2021 On 6/17/2021 at 4:56 PM, ernstgot said: Manual settings. However I did the same and still no luck. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted June 29, 2021 Share Posted June 29, 2021 What URL did you manually enter when on your home lan? Link to comment Share on other sites More sharing options...
ernstgot 17 Posted June 29, 2021 Share Posted June 29, 2021 1 hour ago, cayars said: What URL did you manually enter when on your home lan? I've done 192.168.1.20:8097 (yes I switched ports) and my DNS with the port. These both work with the web browser. Just not in the app. I have another server and it works fine in the app. Before you ask yes I have port forwarding on. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted June 29, 2021 Share Posted June 29, 2021 This is probably you're issue. What are your network settings for all ports? What do you have in your router for port forwarding? Link to comment Share on other sites More sharing options...
ernstgot 17 Posted June 29, 2021 Share Posted June 29, 2021 The thing is it worked till I removed the device (cell phone) from the device list on the server. It's like it won't allow it to reconnect. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted June 29, 2021 Share Posted June 29, 2021 Need to know the answer to the questions asked. Link to comment Share on other sites More sharing options...
ernstgot 17 Posted June 29, 2021 Share Posted June 29, 2021 8 hours ago, cayars said: This is probably you're issue. What are your network settings for all ports? What do you have in your router for port forwarding? No firewall so ports are open and in the router the port that's needed is pointing to the correct ip address that's assigned to the server. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted June 29, 2021 Share Posted June 29, 2021 We need to see your firewall port forwarding setup AND your Emby network settings for ports. We can't help you without this information. Link to comment Share on other sites More sharing options...
Slaapkop 1 Posted June 22, 2023 Share Posted June 22, 2023 Ive faced similar difficulty setting up my emby App , was reachable everywhere in local network besides android App or chrome. Eventough i could browse the web etc. I had previously setup a fixed-ip on the phone , and thus DNS , the problem for me was solved changing the custom DNS to 1.1.1.1. then the app found my local server immediatly. Thanks for the post and helpfull replies, It helped me very much troubleshooting ! 1 Link to comment Share on other sites More sharing options...
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