guppy710 8 Posted June 10, 2021 Share Posted June 10, 2021 Hi everyone, Recently a library of photos and videos that has been online for several years started malfunctioning. When opening a folder within the library that contains photos, no photos are displayed. However, video files within the same folder are displayed with no issues. From the Emby server, I can manually open the data location and view the photos. Any idea why Emby all of a sudden cannot display the photos? Thanks in advance!! Link to comment Share on other sites More sharing options...
Carlo 4330 Posted June 10, 2021 Share Posted June 10, 2021 @Luke in 4.7.0.2 this is all I see for photos as well: Link to comment Share on other sites More sharing options...
guppy710 8 Posted June 12, 2021 Author Share Posted June 12, 2021 Hi Everyone, Does anyone have any idea about this? My wife and I use Emby to share family pics and videos and this is now not possible. Thanks in advance, Guppy Link to comment Share on other sites More sharing options...
barnum 5 Posted June 21, 2021 Share Posted June 21, 2021 (edited) Hi All, I have the same PB on Emby 4.6.3 on linux. The photos are not displayed only videos on the directory. Before with 4.5.x it was working Vincent Edited June 22, 2021 by barnum Link to comment Share on other sites More sharing options...
dehohman 0 Posted October 21, 2021 Share Posted October 21, 2021 Same issue, whole system lost icons for pictures and movies as well as pictures fail to be found and displayed. Is this a known issue? Running on Cent OS using Version 4.7.0.14 beta. I ran the last stable but same issue so I tried the beta. Link to comment Share on other sites More sharing options...
Luke 37008 Posted October 25, 2021 Share Posted October 25, 2021 Hi there, how are your files named and organized? Link to comment Share on other sites More sharing options...
sargenthp 25 Posted November 21, 2023 Share Posted November 21, 2023 Looks like I am having this issue as well. Photos used to show up. Now the only thing that will show is movies. Link to comment Share on other sites More sharing options...
ebr 14903 Posted November 21, 2023 Share Posted November 21, 2023 Hi there, let's look at an example. Please attach the information requested in How to Report a Problem. Thanks! Link to comment Share on other sites More sharing options...
sargenthp 25 Posted November 21, 2023 Share Posted November 21, 2023 OK. I even re-scanned the example directory so it hopefully captures it in the log. Included... Screen shot of the directory list (yes... The emby user can get to these as I did a "sudo -u emby /bin/bash" went to the directory and cat'ed out a file). Screen shot of the FACL on a image and video file. The embyserver.txt log file. Thank you, and please let me know if you need anything else. Hil embyserver.txt Link to comment Share on other sites More sharing options...
visproduction 122 Posted November 21, 2023 Share Posted November 21, 2023 Images are fairly large and Emby resizes each one to width 480 and height 720. This causes some CPU demand to resize and change the aspect ratio of each photo. Some of these photos appear 1 MB each. Conversion and browser display could possible fail from a browser time out? Perhaps remove the width or height so the aspect ratio is not recalculated. Also optimizing the images to not be oversized and use a lower file size should help. Line 206 2023-11-21 02:33:59.529 Info HttpClient: GET https://emby.tmsimg.com/assets/p328965_b_v8_ad.jpg?w=480&h=720 2023-11-21 02:33:59.530 Info HttpClient: GET https://emby.tmsimg.com/assets/p26092527_b_v8_ab.jpg?w=480&h=720 2023-11-21 02:33:59.530 Info HttpClient: GET https://emby.tmsimg.com/assets/p439881_b_v12_bd.jpg?w=480&h=720 Directory of \1 11/21/2023 08:13 AM 210,971 p328965_b_v8_ad.jpg 11/21/2023 08:14 AM 961,638 p439881_b_v12_bd.jpg Link to comment Share on other sites More sharing options...
Luke 37008 Posted November 21, 2023 Share Posted November 21, 2023 What photo it not showing that you expected to see? Where did you expect to see it? What is the content type of the library? Link to comment Share on other sites More sharing options...
sargenthp 25 Posted November 21, 2023 Share Posted November 21, 2023 Quote What photo it not showing that you expected to see? All photos. Quote Where did you expect to see it? Under my "Home videos & photos" library which includes 2 folders. /data/Seagate/Media/videos/Home Videos /data/Seagate/Media/pictures Quote What is the content type of the library? Mixed Link to comment Share on other sites More sharing options...
sargenthp 25 Posted November 21, 2023 Share Posted November 21, 2023 By the way... My photos within my "Camera Uploads" work fine. Link to comment Share on other sites More sharing options...
ebr 14903 Posted November 21, 2023 Share Posted November 21, 2023 58 minutes ago, sargenthp said: Under my "Home videos & photos" library 58 minutes ago, sargenthp said: Mixed Hi. "Mixed" is for Movies, TV shows and music. Try creating the library with a type of "Home videos and photos". Link to comment Share on other sites More sharing options...
sargenthp 25 Posted November 21, 2023 Share Posted November 21, 2023 I attempted that as well. Same results. Link to comment Share on other sites More sharing options...
sargenthp 25 Posted November 21, 2023 Share Posted November 21, 2023 OK... This time I removed my original library, and created new as "Home videos and photos". Working now. Trying to remember what was not working when I switched from "Home videos and photos"... Maybe that the other family members could not get to them. Hmmm... Well... I will keep it this way again. Thanks. 1 Link to comment Share on other sites More sharing options...
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