Sylas 5 Posted June 9, 2021 Share Posted June 9, 2021 Hello everyone Maybe someone experiences the same issue and already know what the problem is: since I updated to Emby Server 4.6.2.0 (from 4.5.4.0 I think) my older files a.k.a. avi files often stutter during playback, i.e. some part of the audio is played twice in a row while the video is kinda stopping only to sync up again a few seconds later I think avi files are transcoded (as far as I have read on the forum) so my guess is that something changed there. I also tried with H/W enconding enabled and disabled, no change. I'd appreciate any suggestions. Thanks and br Link to comment Share on other sites More sharing options...
Luke 37049 Posted June 9, 2021 Share Posted June 9, 2021 Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. thanks ! Link to comment Share on other sites More sharing options...
Sylas 5 Posted June 9, 2021 Author Share Posted June 9, 2021 (edited) ok I trimmed the embyserver.txt to the time stamps matching to the latest ffmpeg-transcode (I know the topic on "how to report a media playback issue" states "Please supply the full and complete log file, and avoid attempting to extract relevant sections. Everything is relevant to us." but it would have been around 100 MB file else) the first error in the embyserver.txt I've already found here: https://emby.media/community/index.php?/topic/98421-repetitive-error-message-on-4610/ seems you already covered that one ... I do not know if that has an influence hope that helps! and thanks for your help Luke embyserver.txtffmpeg-transcode-6dd9997d-f6af-4d2b-84c2-a1036ca64a8b_1.txt Edited June 9, 2021 by Sylas Link to comment Share on other sites More sharing options...
Sylas 5 Posted June 11, 2021 Author Share Posted June 11, 2021 I hope these are the files you need Luke Link to comment Share on other sites More sharing options...
Luke 37049 Posted June 13, 2021 Share Posted June 13, 2021 Hi, is this only happening on videos with mpeg4? Link to comment Share on other sites More sharing options...
Sylas 5 Posted June 15, 2021 Author Share Posted June 15, 2021 by now I've seen it pretty much on all my videos... it seems that after an initial phase where it can happens it goes on pretty normally Link to comment Share on other sites More sharing options...
Luke 37049 Posted June 16, 2021 Share Posted June 16, 2021 @Sylas As a test, can you try with our online web app and see if it happens with that? http://app.emby.media Thanks. Link to comment Share on other sites More sharing options...
Sylas 5 Posted June 17, 2021 Author Share Posted June 17, 2021 hey Luke same thing when I connect via app.emby.media Link to comment Share on other sites More sharing options...
Luke 37049 Posted June 21, 2021 Share Posted June 21, 2021 @Sylas have you updated to Emby Server 4.6.3? Link to comment Share on other sites More sharing options...
Sylas 5 Posted June 21, 2021 Author Share Posted June 21, 2021 yeah I have done that like 3 hours ago, no change Link to comment Share on other sites More sharing options...
MRobi 159 Posted June 22, 2021 Share Posted June 22, 2021 @Sylas how did you install? Are you using the community plugin or did you create the jail manually and install manually? Right now the community plugin is using the stock version of ffmpeg and not the custom version that comes bundled with Emby. This is fine for most files but can cause some playback issues with certain ones. It may be related to this. Link to comment Share on other sites More sharing options...
Sylas 5 Posted June 22, 2021 Author Share Posted June 22, 2021 hi MRobi I did a manual installation of jail, dependencies and emby 1 Link to comment Share on other sites More sharing options...
jerren 11 Posted June 30, 2021 Share Posted June 30, 2021 I have encountered this problem aswell, didn't think much of it at the time but when i encounter it again i'll provide a serverlog too. Sadly i didn't pay attention to what type of file it was yet. Link to comment Share on other sites More sharing options...
Luke 37049 Posted July 2, 2021 Share Posted July 2, 2021 Hi, have you tried with Emby Server 4.6.4? Link to comment Share on other sites More sharing options...
Sylas 5 Posted July 2, 2021 Author Share Posted July 2, 2021 i will try and let you know Link to comment Share on other sites More sharing options...
Sylas 5 Posted July 5, 2021 Author Share Posted July 5, 2021 well that seems to have worked ... no more stuttering since 4.6.4 thanks Luke Link to comment Share on other sites More sharing options...
Luke 37049 Posted July 6, 2021 Share Posted July 6, 2021 Thanks for the feedback. Link to comment Share on other sites More sharing options...
jerren 11 Posted July 7, 2021 Share Posted July 7, 2021 Same here no stuttering on 4.6.4 anymore 1 Link to comment Share on other sites More sharing options...
Sylas 5 Posted July 11, 2021 Author Share Posted July 11, 2021 well it seems stuttering in the sense that video and audio don't sync is gone but instead the picture pauses for a few seconds while the audio is still going and they sync up again a few seconds later much better than before and only happening at the beginning of watching something ... after that all good for me, that is acceptable Link to comment Share on other sites More sharing options...
hjason7812 25 Posted August 12, 2021 Share Posted August 12, 2021 On 6/9/2021 at 2:31 PM, Sylas said: Hello everyone Maybe someone experiences the same issue and already know what the problem is: since I updated to Emby Server 4.6.2.0 (from 4.5.4.0 I think) my older files a.k.a. avi files often stutter during playback, i.e. some part of the audio is played twice in a row while the video is kinda stopping only to sync up again a few seconds later I think avi files are transcoded (as far as I have read on the forum) so my guess is that something changed there. I also tried with H/W enconding enabled and disabled, no change. I'd appreciate any suggestions. Thanks and br i know for a fact avi isn't a good container for video. i would convert them all to mp4/aac they work flawlessly then. Link to comment Share on other sites More sharing options...
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