rafalin1 0 Posted June 4, 2021 Share Posted June 4, 2021 Hola, me he inscrito a Emby Premiere durante un mes para probar. Me he dado de baja antes del 6/06 que caducaba y me lo han cobrado. Me parece muy poco formal. Como puedo reclamar la devolucion. Gracias Link to comment Share on other sites More sharing options...
vdatanet 1549 Posted June 4, 2021 Share Posted June 4, 2021 Envía un mail a billingsupport@emby.media exponiendo lo sucedido. Link to comment Share on other sites More sharing options...
ebr 14902 Posted June 4, 2021 Share Posted June 4, 2021 Hi. Yes, you can send an email to billing support but what happened here is your subscription renewed on the same day of the month that you purchased it (as noted in that email). Our expiration dates are padded a little in case there is a temporary problem with the renewal. Link to comment Share on other sites More sharing options...
rafalin1 0 Posted June 4, 2021 Author Share Posted June 4, 2021 Gracias asi lo hare. Saludos. Link to comment Share on other sites More sharing options...
Dulce Rivas 0 Posted June 25, 2021 Share Posted June 25, 2021 Hola pague mi suscripción pero no me mandaron nada Ami correo y ni siquiera puedo iniciar seción Link to comment Share on other sites More sharing options...
vdatanet 1549 Posted June 25, 2021 Share Posted June 25, 2021 13 minutes ago, Dulce Rivas said: Hola pague mi suscripción pero no me mandaron nada Ami correo y ni siquiera puedo iniciar seción On 6/4/2021 at 12:36 PM, vdatanet said: Envía un mail a billingsupport@emby.media exponiendo lo sucedido. ¿Has instalado tu propio servidor? Ten en cuenta que Emby es un servidor de medios personales y no proporciona contenido. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted June 25, 2021 Share Posted June 25, 2021 Hi, can you answer the question @vdatanet asked? Have you checked your spam folder in Email? Link to comment Share on other sites More sharing options...
Dulce Rivas 0 Posted June 25, 2021 Share Posted June 25, 2021 Si ya lo revise y no hay nada Link to comment Share on other sites More sharing options...
ebr 14902 Posted June 26, 2021 Share Posted June 26, 2021 Hi. Billing support answered your email but your transaction was rejected by your bank. Thanks. Link to comment Share on other sites More sharing options...
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