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Question about fanart.tv outage


SpadeJKey
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Fanart search can get the results, but the image is not displayed, I can only copy the image URL and add the logo,When I want to open from a new window, show SSL problem

YY图片20210527230516.jpg

QQ截图20210527232056.png

QQ截图20210527232122.png

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Hello SpadeJKey,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

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Reporting the issue too

500 Internal Server Error

nginx/1.10.3

Server is down

Edited by Riggs
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Yes, same here. It seems they have forgotten to renew the certificate:

2021-05-27 16:33:55.930 Error HttpClient: Error getting response from https://assets.fanart.tv/fanart/movies/601/hdmovieclearart/et-the-extra-terrestrial-5144feead1c7b.png
	*** Error Report ***
	Version: 4.6.1.0
	Command line: /opt/emby-server/system/EmbyServer.dll -programdata /var/lib/emby -ffdetect /opt/emby-server/bin/ffdetect -ffmpeg /opt/emby-server/bin/ffmpeg -ffprobe /opt/emby-server/bin/ffprobe -restartexitcode 3 -updatepackage emby-server-deb_{version}_amd64.deb
	Operating system: Linux version 5.4.0-73-generic (buildd@lcy01-amd64-019) (gcc version 9.3.0 (Ubuntu 9.3.0-17ubuntu1~20.04)) #82-Ubuntu SMP Wed Apr 14 17:39:42 UTC 2021
	Framework: .NET Core 3.1.13
	OS/Process: x64/x64
	Runtime: opt/emby-server/system/System.Private.CoreLib.dll
	Processor count: 6
	Data path: /var/lib/emby
	Application path: /opt/emby-server/system
	System.Net.Http.HttpRequestException: System.Net.Http.HttpRequestException: The SSL connection could not be established, see inner exception.
	 ---> System.Security.Authentication.AuthenticationException: The remote certificate is invalid according to the validation procedure.
	   at System.Net.Security.SslStream.StartSendAuthResetSignal(ProtocolToken message, AsyncProtocolRequest asyncRequest, ExceptionDispatchInfo exception)
	   at System.Net.Security.SslStream.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
	   at System.Net.Security.SslStream.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
	   at System.Net.Security.SslStream.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
	   at System.Net.Security.SslStream.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
	   at System.Net.Security.SslStream.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
	   at System.Net.Security.SslStream.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
	   at System.Net.Security.SslStream.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
	   at System.Net.Security.SslStream.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
	   at System.Net.Security.SslStream.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
	   at System.Net.Security.SslStream.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
	   at System.Net.Security.SslStream.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
	   at System.Net.Security.SslStream.PartialFrameCallback(AsyncProtocolRequest asyncRequest)
	--- End of stack trace from previous location where exception was thrown ---
	   at System.Net.Security.SslStream.EndProcessAuthentication(IAsyncResult result)
	   at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)
	--- End of stack trace from previous location where exception was thrown ---
	   at System.Net.Http.ConnectHelper.EstablishSslConnectionAsyncCore(Stream stream, SslClientAuthenticationOptions sslOptions, CancellationToken cancellationToken)
	   --- End of inner exception stack trace ---
	   at System.Net.Http.ConnectHelper.EstablishSslConnectionAsyncCore(Stream stream, SslClientAuthenticationOptions sslOptions, CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.ConnectAsync(HttpRequestMessage request, Boolean allowHttp2, CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.CreateHttp11ConnectionAsync(HttpRequestMessage request, CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.GetHttpConnectionAsync(HttpRequestMessage request, CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnectionPool.SendWithRetryAsync(HttpRequestMessage request, Boolean doRequestAuth, CancellationToken cancellationToken)
	   at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken)
	   at System.Net.Http.DecompressionHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken)
	   at System.Net.Http.HttpClient.FinishSendAsyncUnbuffered(Task`1 sendTask, HttpRequestMessage request, CancellationTokenSource cts, Boolean disposeCts)
	   at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)

 

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No @tosa65 it's not something you can fix.  This should be simple for them to fix.  Them being fanart website.

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4 minutes ago, cayars said:

No @tosa65 it's not something you can fix.  This should be simple for them to fix.  Them being fanart website.

You mean it's a mistake by FANART.TV?

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The current problem with their website yes.  For example try accssing https://assets.fanart.tv/ like Emby does and right now as I type this will get an error.
image.png.cfe47fbc385d25ba97392b0dfc9e98be.png
Their SSL cert expired today so we are at their mercy until they renew/fix their cert.

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OK, you're right. I have found it. It shows me the same thing. OK, it makes sense... Well, I hope that fanart.tv will fix it quickly tomorrow.

Personally, I think it would be better if alternative sites were also searched for ARTs.

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1 hour ago, tosa65 said:

OK, you're right. I have found it. It shows me the same thing. OK, it makes sense... Well, I hope that fanart.tv will fix it quickly tomorrow.

Personally, I think it would be better if alternative sites were also searched for ARTs.

There are. We have more than one option for just about everything.

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