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can't login to app on Android


roystubbs10

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roystubbs10

Hello, just joined and am struggling big time to connect to the emby app on Androi. This goes for all devices access the board, my phone, tablet, openbox and Samsung TV. I can DL the app, get to the login stage and it tells me my info is incorrect. But it isn't, I have reset my password 3 times. Uninstall and re install all the apps on every device and still the same problem. 

 

 

 

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Hi, Are you trying all these apps directly on LAN in your house?

Are you typing in the username and password exactly as entered on your own server?

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roystubbs10

Hi there. I am using my WiFi when trying to login on my phone and tablet and have tried both my LAN and WiFi through my openbox. I am definitely using the correct login as I can access emby via my web browser. Just not through the app on any of my devices. 

 

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roystubbs10

An android box. But I have tried it with a Samsung tablet/phone and through a Samsung TV. None are working. 

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roystubbs10

Don't believe so. It's working fine to me, ran tests doesn't seem to be any issues. 

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What did you mean by running it through your OpenBox?  That's what is confusing me.

What OS are you running Emby Server on?

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OK I think I got it.  What specific box it is?

What connection string do you see in web dashboard for your Emby Server?

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