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iPad Dashboard Unresponsive


timberwolf

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timberwolf

  Primarily I use an iPad to access dashboard. I’m unable to scroll a page without refreshing browser. The app I can not at all. 🤷‍♂️ Everything else seems to work great.

iOS 14.4.2 iPad 

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pwhodges

You mention "browser".  Are you using the iOS app or actually a browser (presumably Safari)?

Paul

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timberwolf

Safari. Requires refreshing each page in dashboard. App doesn’t work at all on dashboard. Just on iPad 

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2 minutes ago, timberwolf said:

Dose not work 😉

Hi there, please describe your issue in more detail.

Thanks.

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timberwolf
3 minutes ago, Luke said:

Hi there, please describe your issue in more detail.

Thanks.

I can upload a screen recording momentarily.

F1F828FE-5499-4E9B-A04F-79BD6B8BA30A.jpeg

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pwhodges
57 minutes ago, timberwolf said:

Safari. Requires refreshing each page in dashboard. App doesn’t work at all on dashboard. Just on iPad 

I just tested accessing my server from Safari on my iPad (Gen8, running 14.5.1), and it works just fine.  I can access any page I want, and both the menu and the content of the dashboard pages scroll as expected.

As it appears you don't have Premiere on your server, I removed it from mine to see if that made any difference, but it didn't.

It will probably be necessary to know more details of your device, and also to see the server log from the time you are trying to use it, in order to be able to make any suggestions.

Paul

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timberwolf
15 hours ago, timberwolf said:

I can upload a screen recording momentarily.

F1F828FE-5499-4E9B-A04F-79BD6B8BA30A.jpeg

 

14 hours ago, pwhodges said:

I just tested accessing my server from Safari on my iPad (Gen8, running 14.5.1), and it works just fine.  I can access any page I want, and both the menu and the content of the dashboard pages scroll as expected.

As it appears you don't have Premiere on your server, I removed it from mine to see if that made any difference, but it didn't.

It will probably be necessary to know more details of your device, and also to see the server log from the time you are trying to use it, in order to be able to make any suggestions.

Paul

I did purchase premier. Prior to making this thread . 😊

3rd generation iPad Pro 11” running iOS 14.4.2. 

Edited by timberwolf
Typo
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timberwolf

Requires one refresh to scroll. It’s not life or death. However gets annoying. I also may note server is Ubuntu Arm64 (aarch64)

 

Edited by timberwolf
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timberwolf
3 hours ago, Luke said:

Can you try the online web app and see how that compares?

http://app.emby.media

Thanks.

Works smooth though that interface. 🤷‍♂️ Edit: I spoke to soon. I checked plugins and had to refresh to scroll menu.

Edited by timberwolf
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pwhodges

I presume this is all using Safari; have you tried a different browser?

Paul

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29 minutes ago, timberwolf said:

Works smooth though that interface. 🤷‍♂️ Edit: I spoke to soon. I checked plugins and had to refresh to scroll menu.

What plugins screen exactly?

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