Jump to content

Blank Page on Server - seems like account got deleted


akanshatiwari

Recommended Posts

akanshatiwari

Hi,

I'm simply now unable to load the emby page and can see the below error in the console

image.thumb.png.0bf257547adf8bdc1f378a21a07487d7.png
 

Uncaught (in promise)
Response { type: "basic", url: "http://mycloudex2ultra:8096/emby/users/public?X-Emby-Client=…35-9fdb-4d7e-b5be-445ec8786f36&X-Emby-Client-Version=4.5.2.0", redirected: false, status: 400, ok: false, statusText: "Bad Request", headers: Headers, body: ReadableStream, bodyUsed: false }

It is only showing a blank screen when I load it. Tried logging in through Ip address, through WD Apps page etc. Firewall does not seem to be the issue as the page is responding back.

Cleared browser cache and tried as well. I think the login / main user is probably deleted and there are no users to access the server. Is there a way to backup the settings and library files if I want to reinstall it?

Link to comment
Share on other sites

kayd

I was able to login to the system. But now unable to add users and see the below error message.

Using WDMYCloudEX2Ultra

Note: I created the ticket with my friend's account who was signed in. Sorry about that.

 

The User Page is also blank

image.thumb.png.5c6d4c6d7d131eaf77174d0076e51282.png

image.thumb.png.2a3d38f1ba40946466061f73c4a1e1db.png

Link to comment
Share on other sites

Happy2Play

Can you post a server log, unless this is platform specific it is like a corrupt database.

Link to comment
Share on other sites

Happy2Play

Dev will have to comment more but there would appear to be a Network configuration issue.

2021-05-08 23:40:58.492 Error HttpServer: Error processing request
	*** Error Report ***
	Version: 4.5.2.0
	Command line: /mnt/HD/HD_a2/Nas_Prog/embyserver/system/EmbyServer.exe -programdata /mnt/HD/HD_a2/emby -ffdetect /mnt/HD/HD_a2/Nas_Prog/embyserver/bin/ffdetect -ffmpeg /mnt/HD/HD_a2/Nas_Prog/embyserver/bin/ffmpeg -ffprobe /mnt/HD/HD_a2/Nas_Prog/embyserver/bin/ffprobe -updatepackage emby-server-emby-server-western_digital_ex2_ultra_{version}_arm.bin -nolocalportconfig
	Operating system: Linux version 3.10.39 (kman@kmachine) (gcc version 4.6.4 (Linaro GCC branch-4.6.4. Marvell GCC Dev 201310-2126.3d181f66 64K MAXPAGESIZE ALIGN) ) #1 SM
	Framework: Mono: 6.12.0.90 (tarball Mon 26 Oct 2020 08:34:21 AM UTC)
	OS/Process: X86/X86
	Runtime: mnt/HD/HD_a2/Nas_Prog/embyserver/lib/mono/4.5/mscorlib.dll
	Processor count: 2
	Data path: /mnt/HD/HD_a2/emby
	Application path: /mnt/HD/HD_a2/Nas_Prog/embyserver/system
	System.ArgumentException: System.ArgumentException: cidr
	  at System.Net.IPNetwork.InternalParse (System.Boolean tryParse, System.ReadOnlySpan`1[T] ipaddress, System.Byte cidr, System.Net.IPNetwork& ipnetwork) [0x0005a] in <752e65c6651540c8b5db1a832863d54c>:0 
	  at System.Net.IPNetwork.InternalParse (System.Boolean tryParse, System.ReadOnlySpan`1[T] network, System.Net.IPNetwork& ipnetwork) [0x000b7] in <752e65c6651540c8b5db1a832863d54c>:0 
	  at System.Net.IPNetwork.Parse (System.ReadOnlySpan`1[T] network) [0x00002] in <752e65c6651540c8b5db1a832863d54c>:0 
	  at Emby.Server.Implementations.Networking.NetworkManager.IsAddressInSubnets (System.Net.IPAddress address, System.ReadOnlySpan`1[T] addressString, System.String[] subnets) [0x00033] in <752e65c6651540c8b5db1a832863d54c>:0 
	  at Emby.Server.Implementations.Networking.NetworkManager.IsInLocalNetworkInternal (System.Net.IPAddress address, System.ReadOnlyMemory`1[T] endpoint, System.Boolean resolveHost, System.Threading.CancellationToken cancellationToken) [0x0008f] in <752e65c6651540c8b5db1a832863d54c>:0 
	  at Emby.Server.Implementations.HttpServer.BaseRequest.IsInLocalNetwork (System.Threading.CancellationToken cancellationToken) [0x0009e] in <752e65c6651540c8b5db1a832863d54c>:0 
	  at MediaBrowser.Api.UserService.Get (MediaBrowser.Api.GetUser request) [0x000b1] in <45b2fec2a69240bf8e0b5742aaab66bd>:0 
	  at Emby.Server.Implementations.Services.ServiceController.GetTaskResult (System.Threading.Tasks.Task task) [0x00081] in <752e65c6651540c8b5db1a832863d54c>:0 
	  at Emby.Server.Implementations.Services.ServiceHandler.ProcessRequestAsync (Emby.Server.Implementations.HttpServer.HttpListenerHost appHost, MediaBrowser.Model.Services.IRequest httpReq, MediaBrowser.Model.Services.IResponse httpRes, Emby.Server.Implementations.Services.RestPath restPath, System.String responseContentType, System.Threading.CancellationToken cancellationToken) [0x001da] in <752e65c6651540c8b5db1a832863d54c>:0 
	  at Emby.Server.Implementations.HttpServer.HttpListenerHost.RequestHandler (MediaBrowser.Model.Services.IRequest httpReq, System.ReadOnlyMemory`1[T] urlString, System.ReadOnlyMemory`1[T] localPath, System.Threading.CancellationToken cancellationToken) [0x00bb0] in <752e65c6651540c8b5db1a832863d54c>:0 
	Source: mscorlib
	TargetSite: Void Throw()

 

Link to comment
Share on other sites

kayd

The activity page shoes that these users are created - but it does not show in the user screen.

image.png.a4ab2a2707e67d3a2324a33acb9ff583.png

I'm also only able to sign in with embyconnect. The Skip option and manually adding server just freezes

image.thumb.png.107ef96e7b9b18e28a760f813396dcb3.png

image.thumb.png.9d17f76028ebe96cd743f498b30180bc.png

Link to comment
Share on other sites

7 hours ago, Happy2Play said:

Dev will have to comment more but there would appear to be a Network configuration issue.


2021-05-08 23:40:58.492 Error HttpServer: Error processing request
	*** Error Report ***
	Version: 4.5.2.0
	Command line: /mnt/HD/HD_a2/Nas_Prog/embyserver/system/EmbyServer.exe -programdata /mnt/HD/HD_a2/emby -ffdetect /mnt/HD/HD_a2/Nas_Prog/embyserver/bin/ffdetect -ffmpeg /mnt/HD/HD_a2/Nas_Prog/embyserver/bin/ffmpeg -ffprobe /mnt/HD/HD_a2/Nas_Prog/embyserver/bin/ffprobe -updatepackage emby-server-emby-server-western_digital_ex2_ultra_{version}_arm.bin -nolocalportconfig
	Operating system: Linux version 3.10.39 (kman@kmachine) (gcc version 4.6.4 (Linaro GCC branch-4.6.4. Marvell GCC Dev 201310-2126.3d181f66 64K MAXPAGESIZE ALIGN) ) #1 SM
	Framework: Mono: 6.12.0.90 (tarball Mon 26 Oct 2020 08:34:21 AM UTC)
	OS/Process: X86/X86
	Runtime: mnt/HD/HD_a2/Nas_Prog/embyserver/lib/mono/4.5/mscorlib.dll
	Processor count: 2
	Data path: /mnt/HD/HD_a2/emby
	Application path: /mnt/HD/HD_a2/Nas_Prog/embyserver/system
	System.ArgumentException: System.ArgumentException: cidr
	  at System.Net.IPNetwork.InternalParse (System.Boolean tryParse, System.ReadOnlySpan`1[T] ipaddress, System.Byte cidr, System.Net.IPNetwork& ipnetwork) [0x0005a] in <752e65c6651540c8b5db1a832863d54c>:0 
	  at System.Net.IPNetwork.InternalParse (System.Boolean tryParse, System.ReadOnlySpan`1[T] network, System.Net.IPNetwork& ipnetwork) [0x000b7] in <752e65c6651540c8b5db1a832863d54c>:0 
	  at System.Net.IPNetwork.Parse (System.ReadOnlySpan`1[T] network) [0x00002] in <752e65c6651540c8b5db1a832863d54c>:0 
	  at Emby.Server.Implementations.Networking.NetworkManager.IsAddressInSubnets (System.Net.IPAddress address, System.ReadOnlySpan`1[T] addressString, System.String[] subnets) [0x00033] in <752e65c6651540c8b5db1a832863d54c>:0 
	  at Emby.Server.Implementations.Networking.NetworkManager.IsInLocalNetworkInternal (System.Net.IPAddress address, System.ReadOnlyMemory`1[T] endpoint, System.Boolean resolveHost, System.Threading.CancellationToken cancellationToken) [0x0008f] in <752e65c6651540c8b5db1a832863d54c>:0 
	  at Emby.Server.Implementations.HttpServer.BaseRequest.IsInLocalNetwork (System.Threading.CancellationToken cancellationToken) [0x0009e] in <752e65c6651540c8b5db1a832863d54c>:0 
	  at MediaBrowser.Api.UserService.Get (MediaBrowser.Api.GetUser request) [0x000b1] in <45b2fec2a69240bf8e0b5742aaab66bd>:0 
	  at Emby.Server.Implementations.Services.ServiceController.GetTaskResult (System.Threading.Tasks.Task task) [0x00081] in <752e65c6651540c8b5db1a832863d54c>:0 
	  at Emby.Server.Implementations.Services.ServiceHandler.ProcessRequestAsync (Emby.Server.Implementations.HttpServer.HttpListenerHost appHost, MediaBrowser.Model.Services.IRequest httpReq, MediaBrowser.Model.Services.IResponse httpRes, Emby.Server.Implementations.Services.RestPath restPath, System.String responseContentType, System.Threading.CancellationToken cancellationToken) [0x001da] in <752e65c6651540c8b5db1a832863d54c>:0 
	  at Emby.Server.Implementations.HttpServer.HttpListenerHost.RequestHandler (MediaBrowser.Model.Services.IRequest httpReq, System.ReadOnlyMemory`1[T] urlString, System.ReadOnlyMemory`1[T] localPath, System.Threading.CancellationToken cancellationToken) [0x00bb0] in <752e65c6651540c8b5db1a832863d54c>:0 
	Source: mscorlib
	TargetSite: Void Throw()

 

This issue has been resolved in the upcoming 4.6 release, which should be released any day now.

If you need immediate relief you can install the beta server. Thanks.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...