jealves 1 Posted May 3, 2021 Share Posted May 3, 2021 Hello all i am kind of desperate here. I cant find any valid information anywhere regarding this issue (for me is an issue) How can i Clear / Remove All Download Queue. Mean, i use Emby Theater from MS App Store. I got to my profile and under "Manage Downloads" i have some dozens of files... Because of this my Emby is hanging and seems stalled in a endless refreshing circle... I tried to remove one by one, but because its too big, it hangs. Any proper way to clear this at once? instead of "one by one"? Can it be implemented please? I think it will benefit other user as well. Thx in advance 1 Link to comment Share on other sites More sharing options...
Carlo 4328 Posted May 3, 2021 Share Posted May 3, 2021 Hi, Have you tried killing these on the Emby Server vs the app? Link to comment Share on other sites More sharing options...
jealves 1 Posted May 4, 2021 Author Share Posted May 4, 2021 I don't have access to the server, i only use the client side Link to comment Share on other sites More sharing options...
Carlo 4328 Posted May 4, 2021 Share Posted May 4, 2021 Maybe ask the server admin to do it for you. That may be the easiest way. Link to comment Share on other sites More sharing options...
jealves 1 Posted May 4, 2021 Author Share Posted May 4, 2021 I will but, is it hard to implement this on emby theater app from MS Store? Link to comment Share on other sites More sharing options...
Luke 36876 Posted May 5, 2021 Share Posted May 5, 2021 How many do you have? Yes i agree we should add a way to remove them all. We will look at improving this. Thanks for the feedback. 2 Link to comment Share on other sites More sharing options...
jealves 1 Posted May 10, 2021 Author Share Posted May 10, 2021 (edited) Btw, i am not able to do it from server side. No access. so i am stuck here, with a never ending circle spinning.. Why not use for example FTP clients approach? create a local queue.. and when such file / folder is gonna be downloaded, it will simply connect to end server and do his thing. We can always delete FTP queue easily as select one by one or select all from the list.. Can you please focus on this? prior to other things? i am sorry to ask this, but i don't believe i am the only one facing this problem note: i have more than 300+ files in queue.. Edited May 10, 2021 by jealves 1 Link to comment Share on other sites More sharing options...
AndyXH 70 Posted November 29, 2022 Share Posted November 29, 2022 Same issue here also when i click remove nothing happens @Luke any ideas how to manually remove these ? Link to comment Share on other sites More sharing options...
Luke 36876 Posted November 29, 2022 Share Posted November 29, 2022 Maybe you just have so many that it seems that way? The screen seems to be working ok for me, though it is overdue for a redesign. 2 Link to comment Share on other sites More sharing options...
amazingstories 2 Posted January 1, 2023 Share Posted January 1, 2023 (edited) FYI - I can remove downloads but I cannot remove all downloads for myself (or another user) when logged into the server. Also, when I click Download in the Emby App, it doesn't register right away - so each push of the download button results in another set of downloads being requested. Wondering if we can disable the download button or show the spinner while processing is taking place since nagivation only happens after the download queue has been initialized with all the elements. Or we could make the initialization of the download queue asynchronous. Obviously, I did not know the download queue was being populated on the app. Please let me know if I need to report this in a different forum. I'm only mentioning this because I managed to get 50 odd queues of 237 items on a local network. My server is running in a virtual server with 4G of ram on a dual-core Xeon in Qemu KVM using turnkey-linux. Would really help to have a set of checkboxes of which items to remove/delete instead of one at a time. Edited January 1, 2023 by amazingstories Link to comment Share on other sites More sharing options...
amazingstories 2 Posted January 1, 2023 Share Posted January 1, 2023 Ok - I canceled all the downloads on the server. But the app is still cycling through failed downloads. i'm not sure what the issues is. I did temporarily set my account to not allow downloads to at least avoid downloading the files. That part worked. But I can't seem to kill the download queue itself. The app is not showing a cancel downloads option. It only shows the remove completed downloads options. Link to comment Share on other sites More sharing options...
Luke 36876 Posted January 4, 2023 Share Posted January 4, 2023 On 1/1/2023 at 8:54 AM, amazingstories said: Ok - I canceled all the downloads on the server. But the app is still cycling through failed downloads. i'm not sure what the issues is. I did temporarily set my account to not allow downloads to at least avoid downloading the files. That part worked. But I can't seem to kill the download queue itself. The app is not showing a cancel downloads option. It only shows the remove completed downloads options. Hi, why exactly do you think it's cycling through the failed downloads? Link to comment Share on other sites More sharing options...
amazingstories 2 Posted January 6, 2023 Share Posted January 6, 2023 On 1/4/2023 at 3:15 PM, Luke said: Hi, why exactly do you think it's cycling through the failed downloads? Easy. Steps to replicate. 1. Start download for a large number of files on the app. 2. Wait for some to complete. 3. Stop the app 4. Clear the cache and storage of the app 5. Block the account from downloading on the server. 6. Delete all downloads from the server interface. 6. Log back into the app. 7. Watch the downloads fail one after another. Another scenario (after re-enabling the account) 1. Download a bunch of series - lots of files. 2. Go to the requested series which is not yet complete 3. Delete the series 4. Watch the series continue to download I deleted a series with 300 files. I stopped at file 5. It is still downloading. There is nowhere I can go to cancel the download queue that I know of. I didn't think to capture screenshots of scenario 1 and 2. Can you tell me where I go to kill further downloads? Link to comment Share on other sites More sharing options...
amazingstories 2 Posted January 6, 2023 Share Posted January 6, 2023 Also, I'm not sure why but some of my downloads just magically disappear. I've downloaded this one series multiple times, and it stays and then it goes away. Do downloads disappear when the library is rescanned? Link to comment Share on other sites More sharing options...
amazingstories 2 Posted January 12, 2023 Share Posted January 12, 2023 (edited) Here's another one. I have 32 episodes in a 2 series. I downloaded one season previously. The season disappeared. I have since tried to download. The emby app thinks there are 12 missing and that episodes 1-4 are present. After the download only pulled 5-16, I downloaded the series again. And then individually deleted episodes 1, 2, 3 and 4 which thought they were downloaded (blue arrow). Then I downloaded the season again. Still only 12 episdoes. 5-16. So difficult to figure out what's going on. When I look on the server, the server still thinks that the 12 episodes I most recently DELETED from downloads are still downloaded. Let's see what happens if I delete the downloads on the server. Oh - and the other series that disappeared from my downloads - the server still thinks they're downloaded. Removing those and starting over and seeing what happens. Could any of this be caused by the fact that some of my series have hundreds of episodes? Or that I started more than one download before they were all finished? Edited January 12, 2023 by amazingstories Link to comment Share on other sites More sharing options...
Carlo 4328 Posted January 15, 2023 Share Posted January 15, 2023 Are these items you have already watched and have more to sync? They could be getting removed to make room for additional download you selected for offline use. Carlo Link to comment Share on other sites More sharing options...
Luke 36876 Posted January 20, 2023 Share Posted January 20, 2023 Hi, we are looking into improving this. Thanks for the feedback. 1 Link to comment Share on other sites More sharing options...
iPhoneMaxPro 9 Posted February 9 Share Posted February 9 On 1/20/2023 at 4:39 AM, Luke said: Hi, we are looking into improving this. Thanks for the feedback. "remove download button in emby application" I didn't find anything about this topic... in case I'll open a new one if you confirm, thanks basically for all the users who have disabled the download they continue to see the button even if they can't download... here I think the server is missing the option to remove it. Thanks for your attention I hope that with future updates we can hide the icon on mobile devices. Link to comment Share on other sites More sharing options...
amazingstories 2 Posted February 9 Share Posted February 9 I see no download button in the test user I have. Are you using the app?? On the web-server I do not see it. What version are you running? I'm running: 4.7.14.0 Link to comment Share on other sites More sharing options...
Luke 36876 Posted February 9 Share Posted February 9 14 hours ago, iPhoneMaxPro said: "remove download button in emby application" I didn't find anything about this topic... in case I'll open a new one if you confirm, thanks basically for all the users who have disabled the download they continue to see the button even if they can't download... here I think the server is missing the option to remove it. Thanks for your attention I hope that with future updates we can hide the icon on mobile devices. HI, what exactly is seen and where? Link to comment Share on other sites More sharing options...
iPhoneMaxPro 9 Posted February 10 Share Posted February 10 14 hours ago, Luke said: HI, what exactly is seen and where? this can be seen on the mobile device (iPhone from the App Store) so even if I disable the download, users still see the download button (in the app below) even if they can't download anything Link to comment Share on other sites More sharing options...
amazingstories 2 Posted February 10 Share Posted February 10 Aha! App is a separate product. Luke, who owns the emby app? Link to comment Share on other sites More sharing options...
Luke 36876 Posted February 11 Share Posted February 11 16 hours ago, amazingstories said: Aha! App is a separate product. Luke, who owns the emby app? We do. What app are you referring to that is a separate product? 1 Link to comment Share on other sites More sharing options...
iPhoneMaxPro 9 Posted February 16 Share Posted February 16 On 2/11/2024 at 6:43 AM, Luke said: We do. What app are you referring to that is a separate product? Thanks, I'm waiting for an update on the app store to remove the download icon Link to comment Share on other sites More sharing options...
Luke 36876 Posted February 16 Share Posted February 16 HI, an update from who to remove what download icon? 1 Link to comment Share on other sites More sharing options...
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