bmflagg 10 Posted May 2, 2021 Share Posted May 2, 2021 The app on my Samsung TV has a issue with a video where no forced subtitles appear. As a test with my Samsung S21, using the latest Emby app, the subtitles do appear. Also using the web browser interface, the subtitles do appear. Any ideas why this is occurring? near the 2021-05-02 00:02:46 mark in the log file.. Brett embyserver.txt Link to comment Share on other sites More sharing options...
SamES 890 Posted May 2, 2021 Share Posted May 2, 2021 Can you please attach the media info for this file? It looks like it is direct playing so I want to confirm the stream details Are you using the app from the App Store or the Beta from USB? Link to comment Share on other sites More sharing options...
bmflagg 10 Posted May 2, 2021 Author Share Posted May 2, 2021 From the Samsung app store.. How can I get the media Info ? And thank you. Link to comment Share on other sites More sharing options...
SamES 890 Posted May 2, 2021 Share Posted May 2, 2021 OK, it's possible this might be fixed in the next release already. Get the media info from the bottom of the details page for that movie/item on the server or web client Link to comment Share on other sites More sharing options...
bmflagg 10 Posted May 2, 2021 Author Share Posted May 2, 2021 This? Link to comment Share on other sites More sharing options...
SamES 890 Posted May 2, 2021 Share Posted May 2, 2021 Better to get it from the server as it shows all streams, not just the current streams Link to comment Share on other sites More sharing options...
bmflagg 10 Posted May 3, 2021 Author Share Posted May 3, 2021 Here is the playback info... from the web play back interface.. Player: Web Video Player Play method: DirectPlay Protocol: http Stream type: Video Video Info Video resolution: 1920x1080 Dropped frames: 0 Corrupted frames: 0 Original Media Info Container: mp4 Bitrate: 5.4 Mbps Video codec: H264 High Video bitrate: 4.8 Mbps Video framerate:23.976025 fps Audio codec: EAC3 Audio bitrate: 640 kbps Audio channels: 6 Audio sample rate: 48000 Hz Link to comment Share on other sites More sharing options...
bmflagg 10 Posted May 3, 2021 Author Share Posted May 3, 2021 1 Link to comment Share on other sites More sharing options...
Luke 37007 Posted May 6, 2021 Share Posted May 6, 2021 Hi, before we chase our tails you may just want to install the latest USB version and see if it's resolved with that. Link to comment Share on other sites More sharing options...
SamES 890 Posted May 6, 2021 Share Posted May 6, 2021 I was looking at this last night. All of my samples (~10) with mov_text subs all fail to display. Searching the forum I've found a few reports of this so we probably need handle these differently. I started to make a change but ended up down a rabbit hole, so I need to get back onto this as I think it is a problem Link to comment Share on other sites More sharing options...
bmflagg 10 Posted May 6, 2021 Author Share Posted May 6, 2021 Forgive me, but where is the USB version located for my tv? Link to comment Share on other sites More sharing options...
Luke 37007 Posted May 6, 2021 Share Posted May 6, 2021 2 minutes ago, bmflagg said: Forgive me, but where is the USB version located for my tv? https://emby.media/emby-for-samsung-smart-tv.html Link to comment Share on other sites More sharing options...
bmflagg 10 Posted May 6, 2021 Author Share Posted May 6, 2021 (edited) Thanks... My model isn't listed.. mine is a 2020 QN65Q800TAfxza Edited May 6, 2021 by bmflagg Link to comment Share on other sites More sharing options...
SamES 890 Posted May 6, 2021 Share Posted May 6, 2021 There's a link on that page which takes you here: Samsung Tizen SmartTV (2015 - Present) Beta app Install from USB - Samsung Smart TV - Emby Community Link to comment Share on other sites More sharing options...
bmflagg 10 Posted May 6, 2021 Author Share Posted May 6, 2021 Got it. At work and can't dilly dally on the web. Will try tonight.. Link to comment Share on other sites More sharing options...
bmflagg 10 Posted May 8, 2021 Author Share Posted May 8, 2021 (edited) Finally got to it.. updated emby as instructed (v 1.095) and still no go... I believe your looking for this: 2021-05-07 22:32:45.514 Info Server: http/1.1 POST http://192.168.50.4:8096/emby/Items/122317/PlaybackInfo?UserId=7429af7eb3c94f74b86043b37e029fb0&StartTimeTicks=0&IsPlayback=false&AutoOpenLiveStream=false&MaxStreamingBitrate=140000000&X-Emby-Client=Emby for Samsung&X-Emby-Device-Name=Samsung Smart TV (QN65Q800TAFXZA)&X-Emby-Device-Id=5be21fe4-552f-45e1-8dc5-2157e5dd5713&X-Emby-Client-Version=1.0.95. UserAgent: Mozilla/5.0 (SMART-TV; LINUX; Tizen 5.5) AppleWebKit/537.36 (KHTML, like Gecko) 69.0.3497.106/5.5 TV Safari/537.36 2021-05-07 22:32:45.516 Info App: User policy for Brett. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True 2021-05-07 22:32:45.516 Info Server: http/1.1 Response 200 to 192.168.50.18. Time: 10ms. http://192.168.50.4:8096/emby/Items/122317/PlaybackInfo?UserId=7429af7eb3c94f74b86043b37e029fb0&StartTimeTicks=0&IsPlayback=false&AutoOpenLiveStream=false&MaxStreamingBitrate=140000000&X-Emby-Client=Emby for Samsung&X-Emby-Device-Name=Samsung Smart TV (QN65Q800TAFXZA)&X-Emby-Device-Id=5be21fe4-552f-45e1-8dc5-2157e5dd5713&X-Emby-Client-Version=1.0.95 2021-05-07 22:32:45.519 Info App: User policy for Brett. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True 2021-05-07 22:32:45.519 Info Server: http/1.1 Response 200 to 192.168.50.18. Time: 5ms. http://192.168.50.4:8096/emby/Items/122317/PlaybackInfo?UserId=7429af7eb3c94f74b86043b37e029fb0&StartTimeTicks=0&IsPlayback=false&AutoOpenLiveStream=false&MaxStreamingBitrate=140000000&X-Emby-Client=Emby for Samsung&X-Emby-Device-Name=Samsung Smart TV (QN65Q800TAFXZA)&X-Emby-Device-Id=5be21fe4-552f-45e1-8dc5-2157e5dd5713&X-Emby-Client-Version=1.0.95 2021-05-07 22:32:45.907 Info Server: http/1.1 GET http://192.168.50.4:8096/emby/Users/7429af7eb3c94f74b86043b37e029fb0/Items/Resume?Limit=3&IncludeNextUp=true&ImageTypeLimit=1&EnableImageTypes=Primary,Backdrop,Thumb&X-Emby-Client=Emby for Samsung&X-Emby-Device-Name=Samsung Smart TV (QN65Q800TAFXZA)&X-Emby-Device-Id=5be21fe4-552f-45e1-8dc5-2157e5dd5713&X-Emby-Client-Version=1.0.95. UserAgent: Mozilla/5.0 (SMART-TV; LINUX; Tizen 5.5) AppleWebKit/537.36 (KHTML, like Gecko) 69.0.3497.106/5.5 TV Safari/537.36 2021-05-07 22:32:46.501 Info Server: http/1.1 Response 200 to 192.168.50.18. Time: 593ms. http://192.168.50.4:8096/emby/Users/7429af7eb3c94f74b86043b37e029fb0/Items/Resume?Limit=3&IncludeNextUp=true&ImageTypeLimit=1&EnableImageTypes=Primary,Backdrop,Thumb&X-Emby-Client=Emby for Samsung&X-Emby-Device-Name=Samsung Smart TV (QN65Q800TAFXZA)&X-Emby-Device-Id=5be21fe4-552f-45e1-8dc5-2157e5dd5713&X-Emby-Client-Version=1.0.95 2021-05-07 22:32:46.508 Info Server: http/1.1 GET http://192.168.50.4:8096/emby/Users/7429af7eb3c94f74b86043b37e029fb0/Items/Latest?IncludeItemTypes=Episode,Movie&Limit=3&EnableImageTypes=Primary,Backdrop,Thumb&Fields=PrimaryImageAspectRatio&ImageTypeLimit=1&X-Emby-Client=Emby for Samsung&X-Emby-Device-Name=Samsung Smart TV (QN65Q800TAFXZA)&X-Emby-Device-Id=5be21fe4-552f-45e1-8dc5-2157e5dd5713&X-Emby-Client-Version=1.0.95. UserAgent: Mozilla/5.0 (SMART-TV; LINUX; Tizen 5.5) AppleWebKit/537.36 (KHTML, like Gecko) 69.0.3497.106/5.5 TV Safari/537.36 2021-05-07 22:32:46.544 Info Server: http/1.1 Response 200 to 192.168.50.18. Time: 37ms. http://192.168.50.4:8096/emby/Users/7429af7eb3c94f74b86043b37e029fb0/Items/Latest?IncludeItemTypes=Episode,Movie&Limit=3&EnableImageTypes=Primary,Backdrop,Thumb&Fields=PrimaryImageAspectRatio&ImageTypeLimit=1&X-Emby-Client=Emby for Samsung&X-Emby-Device-Name=Samsung Smart TV (QN65Q800TAFXZA)&X-Emby-Device-Id=5be21fe4-552f-45e1-8dc5-2157e5dd5713&X-Emby-Client-Version=1.0.95 2021-05-07 22:32:48.049 Info Server: http/1.1 GET http://mail.myserver.com:8096/emby/videos/121251/hls1/main/1648.ts?DeviceId=ea67e54c-4a81-424a-927f-728207330170&MediaSourceId=65be69a757845fb3728023013aad0730&PlaySessionId=afda2dea44e940aa9165b943e298eae3&VideoCodec=h264,h265,hevc&AudioCodec=ac3,eac3,aac,mp3,opus&VideoBitrate=1116000&AudioBitrate=384000&MaxWidth=4096&AudioStreamIndex=1&TranscodingMaxAudioChannels=6&SegmentContainer=ts&MinSegments=1&BreakOnNonKeyFrames=False&ManifestSubtitles=vtt&h264-profile=high,main,baseline,constrainedbaseline,high10&h264-level=51&TranscodeReasons=ContainerBitrateExceedsLimit. Accept=*/*, Accept-Encoding=deflate, gzip, Host=mail.theflaggs.com:8096, User-Agent=samsung-agent/1.1 Edited May 8, 2021 by bmflagg change server name for BBS entry Link to comment Share on other sites More sharing options...
Luke 37007 Posted May 8, 2021 Share Posted May 8, 2021 It looks like the device doesn't support mov_text, so in the next update to the app we'll handle them differently. Link to comment Share on other sites More sharing options...
bmflagg 10 Posted May 8, 2021 Author Share Posted May 8, 2021 (edited) There is a option to capture srt files with the video.. I can try that in tomorrow and thank you Edited May 8, 2021 by bmflagg Link to comment Share on other sites More sharing options...
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