jcrower 0 Posted April 25, 2021 Share Posted April 25, 2021 Hi, Some info first: LG OLED55BXPTA Firmware: 03.21.75 Emby Server: 4.5.4.0 running on Synology DS218 I have one movie that won't play audio (unsure if there are others as yet as I haven't played all my movies through the LG app). It plays fine through the web browser. Here are the audio details of the video: Title English DTS 5.1 (Default) Language English Codec DTS Profile DTS Layout 5.1 Channels 6 ch Bitrate 1,536 kbps Sample Rate 48,000 Hz Default Yes thanks j Link to comment Share on other sites More sharing options...
SamES 890 Posted April 25, 2021 Share Posted April 25, 2021 It's been discussed a lot in this forum already. LG has dropped support for DTS audio which is why you are getting no audio with this file. The next update to the LG client will automatically convert the DTS audio to AC3 to resolve this issue. Link to comment Share on other sites More sharing options...
jcrower 0 Posted April 26, 2021 Author Share Posted April 26, 2021 Ah, thanks SamES. I'll await the next update but if it still doesn't work I'll look at re-encoding the audio. I read the official LG app thread and how difficult LG are with their app policies. This is the type of thing that determines what brand of equipment I buy. Are Samsung any better to deal with? Link to comment Share on other sites More sharing options...
SamES 890 Posted April 26, 2021 Share Posted April 26, 2021 25 minutes ago, jcrower said: Ah, thanks SamES. I'll await the next update but if it still doesn't work I'll look at re-encoding the audio. I read the official LG app thread and how difficult LG are with their app policies. This is the type of thing that determines what brand of equipment I buy. Are Samsung any better to deal with? It's swings and roundabouts. Samsung seem quicker on the releases and maybe easier to deal with, but unlike LG, it's not in the Samsung global store and is limited to only a few countries. However, with Samsung we do have a beta USB release available but it requires updating via USB monthly which some users find to be problematic. Link to comment Share on other sites More sharing options...
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