juanjo900 0 Posted April 21, 2021 Share Posted April 21, 2021 Hola, os comento instale la aplicación en esta TV Ue75ju6400 funcionó perfecto, a los 3 días el icono se puso negro y da error al abrir la aplicación, la borro y vuelvo a instalar y me sale instalacion fallida, he restablecido el TV de serie, he probado 4 usb diferentes y sigue igual Link to comment Share on other sites More sharing options...
juanjo900 0 Posted April 21, 2021 Author Share Posted April 21, 2021 Hola, os comento instale la aplicación en esta TV Ue75ju6400 funcionó perfecto, a los 3 días el icono se puso negro y da error al abrir la aplicación, la borro y vuelvo a instalar y me sale instalacion fallida, he restablecido el TV de serie, he probado 4 usb diferentes y sigue igual Link to comment Share on other sites More sharing options...
FrostByte 5049 Posted April 21, 2021 Share Posted April 21, 2021 You may have an old install file. Just redownload the latest version and try again. The files are only good for 30 days Link to comment Share on other sites More sharing options...
juanjo900 0 Posted April 21, 2021 Author Share Posted April 21, 2021 I have new download Link to comment Share on other sites More sharing options...
Carlo 4330 Posted April 21, 2021 Share Posted April 21, 2021 Which country are you in? Where did you get your client app from (where did you download it from)? Link to comment Share on other sites More sharing options...
juanjo900 0 Posted April 21, 2021 Author Share Posted April 21, 2021 Mi país españa Descargue el enlace desde aqui: Pero como digo, la primera vez instalo bien pero a los 3 días se puso negro el icono, y ahora no deja Link to comment Share on other sites More sharing options...
Carlo 4330 Posted April 21, 2021 Share Posted April 21, 2021 This may not help at all but shouldn't take much time to try. Try going to https://emby.media/emby-for-samsung-smart-tv.html and follow the links on the right to your model TV and see if this download works better for you. Link to comment Share on other sites More sharing options...
juanjo900 0 Posted April 21, 2021 Author Share Posted April 21, 2021 Cayars como te dije antes, el enlace desde donde descargue el enlace, la primera vez, me instalo bien, pero a los 3 días se me puso el icono en negro y ya no funcionaba, la borre y al volver a instalar ya me sale ese error, reinicie el televisor de casa, pero sigue dando error. Link to comment Share on other sites More sharing options...
SamES 890 Posted April 21, 2021 Share Posted April 21, 2021 Try to uninstall the app, power cycle the TV then try again. If that doesn't work then you might need to reset the SmartHub (which I think will also mean reloading your store apps as well, so take note of what you have installed first) 1 Link to comment Share on other sites More sharing options...
juanjo900 0 Posted April 22, 2021 Author Share Posted April 22, 2021 1 hour ago, SamES said: Try to uninstall the app, power cycle the TV then try again. If that doesn't work then you might need to reset the SmartHub (which I think will also mean reloading your store apps as well, so take note of what you have installed first) Puse antes que ya lo resetee, resetee smart hub, resetee el TV entero de fábrica, no puedo desinstalar la aplicación porque no llega a instalarla, da error al instalar........... Link to comment Share on other sites More sharing options...
SamES 890 Posted April 22, 2021 Share Posted April 22, 2021 Maybe try a different USB device formatted with Fat32 Link to comment Share on other sites More sharing options...
juanjo900 0 Posted April 22, 2021 Author Share Posted April 22, 2021 3 hours ago, SamES said: Puse que use 3 diferentes.... Link to comment Share on other sites More sharing options...
SamES 890 Posted April 22, 2021 Share Posted April 22, 2021 Running out of ideas here, you have really tried everything. Just confirm that your TV can definitely access the internet, it is not being restricted by firewalls, router, etc? Is the time and date on the TV correct? Are the files on the USB like this?: USB Drive |--userwidget |--emby.tmg |--widget.license Link to comment Share on other sites More sharing options...
juanjo900 0 Posted April 22, 2021 Author Share Posted April 22, 2021 Si, la fecha del TV es correcta, y si el directorio está así, como te digo, la 1 vez instalo bien pero a los 3 días se estropeo Link to comment Share on other sites More sharing options...
juanjo900 0 Posted April 23, 2021 Author Share Posted April 23, 2021 (edited) hello? @cayars Edited April 23, 2021 by juanjo900 Link to comment Share on other sites More sharing options...
Carlo 4330 Posted April 23, 2021 Share Posted April 23, 2021 2 minutes ago, juanjo900 said: hello? @cayars @SamESis one of the devs who is trying to help you and would be much better than I in your situation. I'm still here but it seems you've already tried everything I would have you try short of wiping the hub and starting over which you may have already done. Link to comment Share on other sites More sharing options...
juanjo900 0 Posted April 23, 2021 Author Share Posted April 23, 2021 Ajam @SamES algo nuevo con mi problema? Link to comment Share on other sites More sharing options...
SamES 890 Posted April 23, 2021 Share Posted April 23, 2021 Sorry, I’m on the other side of the world so time zones are an issue As mentioned, a factory reset and starting again seems to be the only alternative left, but this is really a last resort. You appear to have tried all the other things The only other option is to wait for the next USB release and try it in case there is an issue with this version that we’re not aware of. However, I’m not aware of anyone else reporting this issue. Link to comment Share on other sites More sharing options...
juanjo900 0 Posted April 23, 2021 Author Share Posted April 23, 2021 Ya hice también el factory reset y Continuo igual, tenéis alguna versión beta, o alguna versión más antigua para que funcione hasta que salga la nueva? Link to comment Share on other sites More sharing options...
SamES 890 Posted April 24, 2021 Share Posted April 24, 2021 1 hour ago, juanjo900 said: I already made the factory reset and Continuous the same, do you have some beta version, or some older version to make it work until the new one comes out? OK, well if you have done a full factory reset of the TV (not just a SmartHub reset) then you have really tried everything. Samsung time-lock the USB betas to 28 days, so I don't have anything else that will work for you just yet. The time locking started mid/late last year so you could try this older version from mid-last year but it may have other issues. I would only use it short term. It will nag you to update, but wait until the next USB release. https://github.com/MediaBrowser/Emby.Releases/raw/32f3e127ba7f53db35c11b25f72a03882ec8e6d1/tizen/tizen.zip Link to comment Share on other sites More sharing options...
juanjo900 0 Posted May 7, 2021 Author Share Posted May 7, 2021 @SamESahora me sale este error con la versión actual. Es otro TV Link to comment Share on other sites More sharing options...
SamES 890 Posted May 7, 2021 Share Posted May 7, 2021 Is this the new version of the app that was just published today/yesterday? If not, please download the latest version. Otherwise, please wait 24 hours and try again. Due to different timezones it's possible that it is not valid just yet 1 Link to comment Share on other sites More sharing options...
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