revengineer 120 Posted March 18, 2021 Share Posted March 18, 2021 So, two days ago my android mobile app updated to v3.1.80 and since then I have trouble with live TV. Problem seems to always happen during commercials when suddenly the screen goes completely black. The problem seems to happen in transition between commercials or from the commercials back to the program. This happened on two stations and it happened tonight about 8 times in a single hour. So sadly, the android app is broken yet again, hopefully a fix comes in a timely manner. Link to comment Share on other sites More sharing options...
Luke 36876 Posted March 18, 2021 Share Posted March 18, 2021 Hi there, let's look at an example. Please see how to report a media playback issue. thanks ! Link to comment Share on other sites More sharing options...
revengineer 120 Posted March 20, 2021 Author Share Posted March 20, 2021 Didn't have time the other night to work the logs. Trying to reproduce on the weekend so far without luck this morning. It could be that issue is due to specific TV ads that only play during prime time. If I am successful, I will post again. Link to comment Share on other sites More sharing options...
revengineer 120 Posted March 20, 2021 Author Share Posted March 20, 2021 I looked through the log files, and the attached ffmpeg log may be associated with one of these events. ffmpeg-directstream-fb39ee82-28a3-4055-b08d-3e20507d4ce3_1.txt Link to comment Share on other sites More sharing options...
revengineer 120 Posted March 20, 2021 Author Share Posted March 20, 2021 @LukeI PM'ed you the server log for that day. Link to comment Share on other sites More sharing options...
revengineer 120 Posted March 22, 2021 Author Share Posted March 22, 2021 The issue reoccurred tonight; 6 black screens in a 30 min period. I will PM you the logs. While this is being resolved, I have reverted to v3.1.73 as this is intolerable. Link to comment Share on other sites More sharing options...
heretostay 1 Posted March 26, 2021 Share Posted March 26, 2021 I'm having the exact same issue. Android mobile app on current version. Plays fine while the program is playing but it seems that certain commercials cause the screen to go completely black and no sound. Only way to resolve is to back up to the guide and then back into the program...until the next commercial causes the same issue. revengineer, how did you revert to the lower version? Link to comment Share on other sites More sharing options...
revengineer 120 Posted March 27, 2021 Author Share Posted March 27, 2021 12 hours ago, heretostay said: revengineer, how did you revert to the lower version? My practice is to back up each new version as I install it so that I have a backup. But you can also get old versions at apkmirror. Link to comment Share on other sites More sharing options...
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