iam4uk 26 Posted August 13, 2014 Share Posted August 13, 2014 Installed MB Server and Classic on my brother's Cinema PC. Bought him supporter key as a gift. Received paypal confirmation, but not key. Re-entered address and got feedback within MB Server that email was sent, but no email. Help? Link to comment Share on other sites More sharing options...
david3663 29 Posted August 13, 2014 Share Posted August 13, 2014 How long has it been since you ordered the key? i know it sometimes takes awhile for it to come. Link to comment Share on other sites More sharing options...
iam4uk 26 Posted August 13, 2014 Author Share Posted August 13, 2014 Hours rather than days; I just had the idea that the generation and sending of the keys was automated. I can return to complete the setup another day, but that seems unnecessary. Link to comment Share on other sites More sharing options...
david3663 29 Posted August 13, 2014 Share Posted August 13, 2014 (edited) No it should come the same day have you checked your spam folders etc? If so you may need to get @@ebr to help you out. Also you can try the forgot key option from the dashboard and get it to resend your key if you have not done so yet. Edited August 13, 2014 by david3663 Link to comment Share on other sites More sharing options...
buddyweiser 105 Posted August 13, 2014 Share Posted August 13, 2014 You should check your spam folder. That's where I found mine. Sent using my G3 1 Link to comment Share on other sites More sharing options...
ebr 14910 Posted August 14, 2014 Share Posted August 14, 2014 If you did the forgot key routine and got a message that it was sent then it was stopped somewhere by a spam trap. Link to comment Share on other sites More sharing options...
iam4uk 26 Posted August 14, 2014 Author Share Posted August 14, 2014 Having checked via browser login to my ISP email and finding no trace of the key, what step next? Link to comment Share on other sites More sharing options...
ebr 14910 Posted August 14, 2014 Share Posted August 14, 2014 Check that your ISP isn't using something like Spam Assassin to stop messages before they even get to you. I see you are on Comcast and I believe they do have such a thing because we've had trouble with them in the past. I can see the email to you going out from our server in the logs. Please do check with your ISP setup so you can resolve this going forward, but I'll PM you your key as well. 1 Link to comment Share on other sites More sharing options...
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