anunes 2 Posted May 19, 2021 Share Posted May 19, 2021 I've made the test, but It didn't work. The subtitle doesn't load, the file runs Direct Play, but the external ass file doesn't show any line of subtitle. Link to comment Share on other sites More sharing options...
SamES 890 Posted May 19, 2021 Share Posted May 19, 2021 How long did you wait? ass files can take up to 30 seconds to start showing. That ass file works fine for me Link to comment Share on other sites More sharing options...
anunes 2 Posted May 19, 2021 Share Posted May 19, 2021 3 minutes ago, SamES said: How long did you wait? ass files can take up to 30 seconds to start showing. That ass file works fine for me You're right again, I've waited until it starts, took 1:44 minutes. Is there a way to fast this up? Link to comment Share on other sites More sharing options...
SamES 890 Posted May 19, 2021 Share Posted May 19, 2021 Not really, but I'm surprised it took that long. Can you send the server log with debug turned on for that test? Link to comment Share on other sites More sharing options...
SamES 890 Posted May 19, 2021 Share Posted May 19, 2021 1 hour ago, SamES said: OK, at the moment I think the only way they can play is via transcode. Actually, that statement is not correct. Internal and external should both play fine. The server should be extracting the internal ass file on the fly and delivering it as a text stream. Can you please check that this option is enabled on the server? Link to comment Share on other sites More sharing options...
anunes 2 Posted May 19, 2021 Share Posted May 19, 2021 Ok. I've turned this option on and off a few times to test. With the extraction on the fly ON, it doesn't show (I've waited for more than 5 minutes), with this option turned OFF it does the transcode (depending on what TV I'm watching, sometimes works sometimes not). With external subtitles it works, sometimes it is really fast, like 2 or 3 seconds, sometimes it takes almost 2 minutes. I didn't attached the log file because I kept changing a lot of things when checking. Link to comment Share on other sites More sharing options...
SamES 890 Posted May 19, 2021 Share Posted May 19, 2021 OK, ideally it should be on. We need to understand why it's not working with it on. Can you rotate the log file, then turn this option on and try a playback with debug enabled, then send me that log file. Thanks Link to comment Share on other sites More sharing options...
anunes 2 Posted June 13, 2021 Share Posted June 13, 2021 On 5/19/2021 at 9:21 AM, SamES said: OK, ideally it should be on. We need to understand why it's not working with it on. Can you rotate the log file, then turn this option on and try a playback with debug enabled, then send me that log file. Thanks Hey, sorry for the late response, I've been very busy since our Last talk. Well, I dont know what happened, I updated both my TVs to v1. 0.98 and now it's working properly on both of them. Thank you very much for that. =D 1 1 Link to comment Share on other sites More sharing options...
Luke 37022 Posted June 14, 2021 Share Posted June 14, 2021 5 hours ago, anunes said: Hey, sorry for the late response, I've been very busy since our Last talk. Well, I dont know what happened, I updated both my TVs to v1. 0.98 and now it's working properly on both of them. Thank you very much for that. =D Thanks for the feedback ! Link to comment Share on other sites More sharing options...
psxlover 29 Posted June 29, 2021 Share Posted June 29, 2021 About this issue, sometimes if you stop the playback while subtitles are being extracted, an empty cache file is left behind (had this happen a few times, until I realized that subtitle extraction took a long time on my underpowered server). That means that the next time you try to play the media, emby is not going to try to extract the subtitle and instead will feed the empty cached extract file. 1 Link to comment Share on other sites More sharing options...
SamES 890 Posted June 29, 2021 Share Posted June 29, 2021 11 hours ago, psxlover said: About this issue, sometimes if you stop the playback while subtitles are being extracted, an empty cache file is left behind (had this happen a few times, until I realized that subtitle extraction took a long time on my underpowered server). That means that the next time you try to play the media, emby is not going to try to extract the subtitle and instead will feed the empty cached extract file. Yes, I've noticed that on occasions as well. Finding the cached file and deleting it seems to be the only fix in this case. Link to comment Share on other sites More sharing options...
psxlover 29 Posted June 29, 2021 Share Posted June 29, 2021 Perhaps the server should ignore the cached file if it has 0 size (or better would be to not create it in the first place or create it in a temp folder and move it after the extraction). Link to comment Share on other sites More sharing options...
Luke 37022 Posted June 29, 2021 Share Posted June 29, 2021 8 hours ago, psxlover said: Perhaps the server should ignore the cached file if it has 0 size (or better would be to not create it in the first place or create it in a temp folder and move it after the extraction). The 4.6 server should no longer create it in the first place. 1 Link to comment Share on other sites More sharing options...
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