bradw4248 1 Posted March 2, 2021 Share Posted March 2, 2021 So bit of an odd one and not sure if anyone can help. So my buddy has been connecting from my emby server for about a year or so. As of a week ago, he is no longer able to connect...I can connect remotely without issue. His device on a different network can connect remotely, We tried everything I could think of and still no luck. Obviously this sounds like a firewall issue but can anyone explain to me how to fix it? I am thinking its on my end somehow, I do already have port forwarding set up for my server. Thanks for the help in advance. Link to comment Share on other sites More sharing options...
Luke 37007 Posted March 2, 2021 Share Posted March 2, 2021 Hi, I would suggest checking out our Connection Troubleshooter: https://support.emby.media/support/solutions/articles/44001849007-connectivity Please try the steps listed there and let us know which ones succeed and which ones do not. Thanks ! Link to comment Share on other sites More sharing options...
bradw4248 1 Posted March 4, 2021 Author Share Posted March 4, 2021 Nothing has worked so far. The client was able to connect for months without issue, now no longer able to connect. Link to comment Share on other sites More sharing options...
Happy2Play 8242 Posted March 4, 2021 Share Posted March 4, 2021 11 minutes ago, bradw4248 said: Nothing has worked so far. The client was able to connect for months without issue, now no longer able to connect. Are you using a vpn? But looking at your forum access history, I see you have connected from 4 different ip addresses. This last one show Emby port open for remote access. Link to comment Share on other sites More sharing options...
bradw4248 1 Posted March 4, 2021 Author Share Posted March 4, 2021 I think my phone has a Google vpn but that's not where I'm trying to connect from even though I have no issues from my phone remotely. It's specifically with his internet. I can't figure out what the issue is since he hasn't changed anything. Link to comment Share on other sites More sharing options...
Luke 37007 Posted March 4, 2021 Share Posted March 4, 2021 So it's only an issue for one person on their device? Link to comment Share on other sites More sharing options...
bradw4248 1 Posted March 4, 2021 Author Share Posted March 4, 2021 Yes. Then when the device leaves there network, it works just fine. Link to comment Share on other sites More sharing options...
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