JKjkJKjkJKjk 2 Posted February 17, 2021 Share Posted February 17, 2021 (edited) I've been going a bit crazy trying to watch a film with subtitles. This usually isn't a problem at all - whether it's internal or external subs. This particular movie has internal subs, though I've also tried an external srt from OpenSubtitles (that is an exact match for the rip I'm trying to play, encoder and all) and I've even tried extracting the internal subs with ffmpeg and using them as external. Nothing seems to work. When I first start watching the subs are in sync but as I continue it's almost like the time between the subtitles grow exponentially. Using the sub offset function is no use as they get 15-20 seconds behind very quickly. However, if I exit playback and then resume, the subtitles are perfectly back in sync. I tried watching for a while last night, starting and stopping about every 5 minutes. I've tried watching the file in VLC, no problems with any of the subtitles. I've tried watching through the Emby browser version - no problems. I'm stumped! Also, if I turn on 'stats for nerds' it says it's direct play. I've tried playing with setting playback quality but I typically leave it on auto. Any ideas? Log from last night attached. Edit: Apologies, I failed to mention this is occurring when using the Emby app on my Samsung Smart TV (Samsung Smart TV (UN65TU7000FXZA) running Emby for Samsung 1.0.88) and not occurring when using the Chrome browser version (Emby Web 4.5.4.0). embyserver-63749116800.txt Edited February 17, 2021 by JKjkJKjkJKjk Link to comment Share on other sites More sharing options...
Abobader 2941 Posted February 17, 2021 Share Posted February 17, 2021 Hello JKjkJKjkJKjk, Please wait for someone from staff support or our members to reply to you. It's recommended to provide more info, as it explain in this thread: Thank you. Emby Team Link to comment Share on other sites More sharing options...
Luke 37007 Posted February 17, 2021 Share Posted February 17, 2021 Hi, was there an ffmpeg log? Please attach that as well. Thanks. Link to comment Share on other sites More sharing options...
JKjkJKjkJKjk 2 Posted February 17, 2021 Author Share Posted February 17, 2021 1 hour ago, Luke said: Hi, was there an ffmpeg log? Please attach that as well. Thanks. Yes, here is it. Sorry if these logs are a bit crazy. I was switching subs and playback quality and starting/stopping constantly trying to figure it out. ffmpeg-transcode-2e4d7e38-af4d-421d-ac3c-69a2d38b5b54_1.txt Link to comment Share on other sites More sharing options...
JKjkJKjkJKjk 2 Posted February 18, 2021 Author Share Posted February 18, 2021 Any ideas? Link to comment Share on other sites More sharing options...
Luke 37007 Posted February 20, 2021 Share Posted February 20, 2021 What is the playback quality setting in the app configured to? Link to comment Share on other sites More sharing options...
JKjkJKjkJKjk 2 Posted February 20, 2021 Author Share Posted February 20, 2021 12 hours ago, Luke said: What is the playback quality setting in the app configured to? Auto Link to comment Share on other sites More sharing options...
tces12011 3 Posted March 20, 2021 Share Posted March 20, 2021 I seems I have the same problem in my ru8000, the subtitle cannot show when start play a new video, if you press stop, and run, the subtitle comes out, my iphone could not reappear this problem Link to comment Share on other sites More sharing options...
Luke 37007 Posted March 22, 2021 Share Posted March 22, 2021 On 3/20/2021 at 12:10 PM, tces12011 said: I seems I have the same problem in my ru8000, the subtitle cannot show when start play a new video, if you press stop, and run, the subtitle comes out, my iphone could not reappear this problem Hi what, what version of the Samsung app are you running? Link to comment Share on other sites More sharing options...
tces12011 3 Posted April 6, 2021 Share Posted April 6, 2021 On 2021/3/23 at AM3点19分, Luke said: 嗨，您正在运行什么版本的Samsung应用程序？ my app version is latest 1.0.93 Link to comment Share on other sites More sharing options...
Luke 37007 Posted April 8, 2021 Share Posted April 8, 2021 We're looking into this. Thanks for reporting. Link to comment Share on other sites More sharing options...
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