NJ RadioGuy 2 Posted August 2, 2014 Share Posted August 2, 2014 I have thus far watched 4 movies with the new configuration of Server 3 and MB-C, and during each of them I'm finding that the file freezes, stutters or hangs, for roughly 4-5 minutes at a time. It happens with .ISO files, .MKV and .AVIs. After the frozen section passes playback is all good for about 10-20 minutes. It seems to happen at random, although tonight, during "Thor", most of the freezes happened during periods of loud audio, explosions or when all tracks are maxed out. The movie played properly in VLC player to a different machine. I've had the Windows 7 Task manager up and neither RAM nor CPU appear to be maxed out during the freezes. So I'm not even sure I know where I should be looking. Any thoughts? This is an absolute killer problem Link to comment Share on other sites More sharing options...
ebr 14905 Posted August 2, 2014 Share Posted August 2, 2014 Are you positive they are playing directly and not streaming/transcoding? Link to comment Share on other sites More sharing options...
NJ RadioGuy 2 Posted August 2, 2014 Author Share Posted August 2, 2014 How can I tell? This is still pretty new to me. I'm more a "set it and forget it" kinda guy for the most part and I don't fully understand what's under the hood. Since the source material is an .ISO on my LAN, what is the difference here between playing directly and streaming? Link to comment Share on other sites More sharing options...
ebr 14905 Posted August 2, 2014 Share Posted August 2, 2014 Post an MBC log from one of these sessions with the problem. How to report a problem Link to comment Share on other sites More sharing options...
NJ RadioGuy 2 Posted August 3, 2014 Author Share Posted August 3, 2014 No screen shots, but it's best described as the image freezing on screen for a few seconds, then one or two second jumps, followed by a blocky, distorted image being frozen on screen. Half second playback, 1 second pause, etc. Then back to normal within a few minutes. Behaviour repeating about every 5 to 20 minutes, randomly. Server: MB 3 Server, Version 3.0.5326.13255 MB Classic version 3.0.196.0.7.19-1 Log attached. For the MBClassic log, playback of the title in question begins at 2014-08-01 07:46:33, about halfway down the log. Even zipped, I cannot upload the full server log. I've uploaded a portion of it that seems to be around the time of the failures. MBClassic-18201429b495d9d9574bf3be5af67628de14ab.log Server Log Excerpt.zip Link to comment Share on other sites More sharing options...
ebr 14905 Posted August 3, 2014 Share Posted August 3, 2014 Looks like it is playing properly from our perspective. What codecs do you have installed? Link to comment Share on other sites More sharing options...
NJ RadioGuy 2 Posted August 3, 2014 Author Share Posted August 3, 2014 How do I determine this? Link to comment Share on other sites More sharing options...
ebr 14905 Posted August 4, 2014 Share Posted August 4, 2014 Well, in order to play just about anything other than DVD rips in WMC you would have needed to install some sort of codec pack. We recommend LAV because it is very simple and works with almost everything. Link to comment Share on other sites More sharing options...
NJ RadioGuy 2 Posted August 4, 2014 Author Share Posted August 4, 2014 These are DVD rips to .ISO with the occasional .MKV thrown in for good measure. I have no idea what's in there now. How would I find out and this LAV you're mentioning, where to get it and what do I do with it? This is still very much a dark art to me. But what's more relevant is why is MB-C doing this when MB-2 gave no hint of trouble for years? Link to comment Share on other sites More sharing options...
NJ RadioGuy 2 Posted August 7, 2014 Author Share Posted August 7, 2014 Followup: It turns out I do have the LAV Codecs installed. I am still getting random freezes and slowdowns, even after a clean reboot. This also got me thinking. Since this box is a dedicated HTPC machine running windows 7, and has both MB server and Classic, what should I have running on bootup? It is a PC after all, not a commercially-built embedded device, so it's bound to have a lot of crap running. Obviously I want real-time antivirus and anti-malware protection but what else should be running on the system? Are there apps that are known to cause excessive slowness or playback problems? My A/V is Microsoft Security Essentials and Spybot S&D. Link to comment Share on other sites More sharing options...
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