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Stream stops


user101xy
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user101xy

Hi

I have the problem that after about 4 hours of playback of Emby,

the stream stops. What could be the reason and how can I prevent it?

 

Emby Server 4.6.0.8

VBox Gateway XTi 3452 Version 2.66.20

Edited by user101xy
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Is this when using a Roku?

https://support.roku.com/article/360037927713

Why does the prompt appear after 4 hours?

Research shows that four hours without remote activity is a good indicator that no one is watching the content being streamed since most movie and TV shows are less than 4 hours, including sports-related content.

 

In your Roku settings find "Bandwidth Saver" under Settings >> Network and turn it off.

 

Also.. in almost every Emby app is a setting called "Runaway playback prevention" which is like the Roku bandwidth saver. After 5 hours of no interaction with the remote the Emby TV apps will stop playback if that setting is enabled. This prevents your TV from playing all night long. If that is what you want by all means disable that setting. It will come enabled by default.

Edited by speechles
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user101xy

Hi

 

no, i don´t know what Roku is, so i think that i don´t use Roku.

 

Where can i found this setting ins Emby?

Edited by user101xy
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2 minutes ago, user101xy said:

Hi

 

no, i don´t know what Roku is, so i think that i don´t use Roku.

 

Where can i found this setting ins Emby?

Hi there, have you explored the options in the Emby Roku app?

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user101xy

Hi1991593441_Screenshot2020-12-16032437.thumb.png.3c5845d6f1ad5b0959e38808a24ed0ef.png

 

i have attached a screenshot.

 

I have disabled this: Stream question if the stream have to be continued.

 

Do you mean this?

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Happy2Play

What client/app are you using?

Devs will probably need a server log of when this happens, and ffmpeg log if present.

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Happy2Play

Don't know as no one knows what is causing the issue you are having all we are doing is guessing.  Per comments above that setting should not be trigger until 5 hours of playback.

Devs will need to look at the server log and ffmpeg for that item if one was created.

Edited by Happy2Play
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Happy2Play
3 minutes ago, user101xy said:

Where can i found this Logs, the Devs need?

Since you are on a Synology, I would go to the dashboard-logs and download the log your issue happened in.  Every time you restart Emby a new log is created and every night at midnight the log rotates to a new on.  Embyserver.txt is the current log.

Depending on how the media was being played will determine whether a ffmpeg log is created.

Unless you know how to access the log location on this platform.

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