Tezza4x4 1 Posted December 10, 2020 Share Posted December 10, 2020 (edited) Any known issues with 4.5.3.0 and Apple TV clients? I have two and both just spin on the home screen and display nothing. Think it started after upgrading to 4.5.3.0. Have tried restarting both clients and server. Server is Synology NAS (64 bit). Other clients (Web / IOS) working fine. Edited December 10, 2020 by Tezza4x4 update Link to comment Share on other sites More sharing options...
ebr 14858 Posted December 10, 2020 Share Posted December 10, 2020 Hi. No we're not aware of any issue. Can you try restarting the server and app? If the issue persists, can we please see a server log with a description of what you did and what happened? Thanks. Link to comment Share on other sites More sharing options...
vdatanet 1548 Posted December 10, 2020 Share Posted December 10, 2020 Some users have reported that when updating the client application, if the server control panel the user is restricted to a specific device, after the update he cannot log in because it is recognized as a new device. Try uninstalling and installing the client application again. Link to comment Share on other sites More sharing options...
Solution vdatanet 1548 Posted December 10, 2020 Solution Share Posted December 10, 2020 This is what I was talking about: Link to comment Share on other sites More sharing options...
Tezza4x4 1 Posted December 10, 2020 Author Share Posted December 10, 2020 Yep that was the trick. Uninstall and reinstall the client. Thanks vdatanet! Link to comment Share on other sites More sharing options...
vdatanet 1548 Posted December 10, 2020 Share Posted December 10, 2020 This should be investigated, some users have reported this. When app is updated they have to uninstall and install the app again. Link to comment Share on other sites More sharing options...
Tezza4x4 1 Posted December 10, 2020 Author Share Posted December 10, 2020 Yes, I'm pretty sure the server upgrade to 4.5.3.0 triggered the problem for me. BTW, logs had absolutely nothing in them related to the Apple TV clients trying to connect. Mind you, debug level is not on. As soon as the clients were reinstalled, plenty of messaging in the logs related to the clients. So it was like the emby client was dead on the network and wasn't even trying to pull anything off the server. Link to comment Share on other sites More sharing options...
Luke 36881 Posted December 12, 2020 Share Posted December 12, 2020 We'll have a 4.5.4 update out within a day. Please let us know if this resolves the issue for you. Thanks. Link to comment Share on other sites More sharing options...
Tezza4x4 1 Posted December 14, 2020 Author Share Posted December 14, 2020 Have not had the problem again since I reinstalled the clients, but will certainly do the next upgrade and let you know if it happens again. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now