scb99 187 Posted December 7, 2020 Share Posted December 7, 2020 I literally just put Emby onto a new Asustor to try it out and I noticed it doesnt see any hardware decoder, is that correct Here is a bit of the server log and attached is the hardware detection log This is just a quick question right now Im just plazing around please dont spend lots of time 2020-12-07 21:28:33.529 Info SoftwareCodecProvider: h264, libx264, libx264 Software Encoder, V-E-libx264 2020-12-07 21:28:33.529 Info SoftwareCodecProvider: hevc, libx265, libx265 Software Encoder, V-E-libx265 2020-12-07 21:28:33.529 Info SoftwareCodecProvider: mpeg4, mpeg4, MPEG-4 part 2 Software Encoder, V-E-mpeg4 2020-12-07 21:28:33.529 Info SoftwareCodecProvider: msmpeg4v3, msmpeg4, MPEG-4 part 2 (MS Variant 3) Software Encoder, V-E-msmpeg4 2020-12-07 21:28:33.529 Info SoftwareCodecProvider: vp8, libvpx, libvpx VP8, V-E-libvpx 2020-12-07 21:28:33.531 Info SoftwareCodecProvider: h264, libx264, libx264 Software Encoder, V-E-libx264 2020-12-07 21:28:33.531 Info SoftwareCodecProvider: hevc, libx265, libx265 Software Encoder, V-E-libx265 2020-12-07 21:28:33.531 Info SoftwareCodecProvider: mpeg4, mpeg4, MPEG-4 part 2 Software Encoder, V-E-mpeg4 2020-12-07 21:28:33.531 Info SoftwareCodecProvider: msmpeg4v3, msmpeg4, MPEG-4 part 2 (MS Variant 3) Software Encoder, V-E-msmpeg4 2020-12-07 21:28:33.531 Info SoftwareCodecProvider: vp8, libvpx, libvpx VP8, V-E-libvpx 2020-12-07 21:28:33.542 Info VaapiCodecProvider: ProcessRun 'ffdetect_vaencdec' Execute: /usr/local/AppCentral/emby-server/bin/ffdetect -hide_banner -show_program_version -loglevel 48 -show_error -show_log 40 vaencdec -print_format json 2020-12-07 21:28:33.544 Info VaapiCodecProvider: ProcessRun 'ffdetect_vaencdec' Process exited with code 0 2020-12-07 21:28:33.623 Info QuickSyncCodecProvider: ProcessRun 'ffdetect_qsvencdec' Execute: /usr/local/AppCentral/emby-server/bin/ffdetect -hide_banner -show_program_version -loglevel 48 -show_error -show_log 40 qsvencdec -print_format json 2020-12-07 21:28:33.627 Info QuickSyncCodecProvider: ProcessRun 'ffdetect_qsvencdec' Process exited with code 0 2020-12-07 21:28:33.682 Info NvidiaCodecProvider: ProcessRun 'ffdetect_nvencdec' Execute: /usr/local/AppCentral/emby-server/bin/ffdetect -hide_banner -show_program_version -loglevel 48 -show_error -show_log 40 nvencdec -print_format json 2020-12-07 21:28:33.684 Info NvidiaCodecProvider: ProcessRun 'ffdetect_nvencdec' Process exited with code 1 hardware_detection-63742978511.txt Link to comment Share on other sites More sharing options...
Luke 36997 Posted December 7, 2020 Share Posted December 7, 2020 Hi there, what Asustor model do you have? Does it have any hardware decoders? Link to comment Share on other sites More sharing options...
scb99 187 Posted December 7, 2020 Author Share Posted December 7, 2020 I dont know! I was just curious its Asustor AS7010T Link to comment Share on other sites More sharing options...
scb99 187 Posted December 9, 2020 Author Share Posted December 9, 2020 @Luke can I just ask if Ive understood the log correctly and Emby doesnt see any hardware accrleration there? Tx very much Link to comment Share on other sites More sharing options...
Luke 36997 Posted December 10, 2020 Share Posted December 10, 2020 Please attach the emby server log as well. thanks. Link to comment Share on other sites More sharing options...
scb99 187 Posted December 10, 2020 Author Share Posted December 10, 2020 Sorry I thought the extract from the server lg would be enough i‘ll post the whole thing tomorrow thanks a lot Link to comment Share on other sites More sharing options...
Luke 36997 Posted December 12, 2020 Share Posted December 12, 2020 On 12/10/2020 at 4:15 PM, scb99 said: Sorry I thought the extract from the server lg would be enough i‘ll post the whole thing tomorrow thanks a lot That would be great, thanks. Link to comment Share on other sites More sharing options...
scb99 187 Posted December 12, 2020 Author Share Posted December 12, 2020 Hi Luke will be again tomorrow now sorry time just went today. Thanks for keeping looking Link to comment Share on other sites More sharing options...
Luke 36997 Posted December 12, 2020 Share Posted December 12, 2020 Great, thanks. Link to comment Share on other sites More sharing options...
scb99 187 Posted December 13, 2020 Author Share Posted December 13, 2020 Hi Luke Here are the logs. Many thanks for looking, I really appreciate your time. But in the meantime here also is the output from lspci and I see Intel Sky Lake 03:00.0 Class Non-Volatile memory controller: Samsung Electronics Co Ltd:unknown device a808 00:17.0 Class SATA controller: Intel Corporation:unknown device a352 00:1c.0 Class PCI bridge: Intel Corporation:unknown device a338 00:1b.6 Class PCI bridge: Intel Corporation:unknown device a32e 00:08.0 Class System peripheral: Intel Corporation:Sky Lake Gaussian Mixture Model 09:00.0 Class Ethernet controller: unknown vendor 1d6a:unknown device 12b1 00:1f.0 Class ISA bridge: Intel Corporation:unknown device a309 00:1b.4 Class PCI bridge: Intel Corporation:unknown device a32c 02:00.0 Class Non-Volatile memory controller: Samsung Electronics Co Ltd:unknown device a808 00:01.0 Class PCI bridge: Intel Corporation:Sky Lake PCIe Controller (x16) 0b:00.0 Class Ethernet controller: unknown vendor 1d6a:unknown device 07b1 08:00.0 Class Ethernet controller: unknown vendor 1d6a:unknown device 12b1 00:1b.2 Class PCI bridge: Intel Corporation:unknown device a342 00:16.0 Class Communication controller: Intel Corporation:unknown device a360 00:1b.0 Class PCI bridge: Intel Corporation:unknown device a340 0a:00.0 Class Ethernet controller: unknown vendor 1d6a:unknown device 12b1 00:1f.5 Class Class unknown class 0c80: : Intel Corporation:unknown device a324 07:00.0 Class SATA controller: ASMedia Technology Inc.:ASM1062 Serial ATA Controller 00:1f.3 Class Audio device: Intel Corporation:unknown device a348 00:00.0 Class Host bridge: Intel Corporation:unknown device 3e33 00:1c.1 Class PCI bridge: Intel Corporation:unknown device a339 00:1b.7 Class PCI bridge: Intel Corporation:unknown device a32f 00:12.0 Class Signal processing controller: Intel Corporation:unknown device a379 06:00.0 Class SATA controller: ASMedia Technology Inc.:ASM1062 Serial ATA Controller 00:1b.5 Class PCI bridge: Intel Corporation:unknown device a32d 05:00.0 Class SATA controller: ASMedia Technology Inc.:ASM1062 Serial ATA Controller 00:14.2 Class RAM memory: Intel Corporation:unknown device a36f 00:1c.4 Class PCI bridge: Intel Corporation:unknown device a33c 04:00.0 Class SATA controller: ASMedia Technology Inc.:ASM1062 Serial ATA Controller 00:14.0 Class USB controller: Intel Corporation:unknown device a36d 00:1f.4 Class SMBus: Intel Corporation:unknown device a323 00:1c.2 Class PCI bridge: Intel Corporation:unknown device a33a Link to comment Share on other sites More sharing options...
Luke 36997 Posted December 14, 2020 Share Posted December 14, 2020 HI, did you forget to attach the server log as well? Link to comment Share on other sites More sharing options...
scb99 187 Posted December 15, 2020 Author Share Posted December 15, 2020 Oops - dont know what happened there, sorry Here they are again ... hopefully ... embyserver.txt hardware_detection-63743478318.txt Link to comment Share on other sites More sharing options...
Luke 36997 Posted December 30, 2020 Share Posted December 30, 2020 Ok @softworkz will review this. Thanks. Link to comment Share on other sites More sharing options...
Solution softworkz 3325 Posted December 30, 2020 Solution Share Posted December 30, 2020 On 12/9/2020 at 1:03 AM, scb99 said: @Luke can I just ask if Ive understood the log correctly and Emby doesnt see any hardware accrleration there? Tx very much Yes, that's exactly correct. I'm not really familiar with that device, what CPU does it have? Link to comment Share on other sites More sharing options...
scb99 187 Posted December 30, 2020 Author Share Posted December 30, 2020 In the meantime I got the spec and though it has Intel chipset there‘s no GPU, so sw transcoding is correct VERY sorry to have wasted your time 1 Link to comment Share on other sites More sharing options...
softworkz 3325 Posted December 30, 2020 Share Posted December 30, 2020 7 minutes ago, scb99 said: In the meantime I got the spec and though it has Intel chipset there‘s no GPU, so sw transcoding is correct VERY sorry to have wasted your time You're welcome. At least it's been an occasion to refresh our internal check-list for such cases Link to comment Share on other sites More sharing options...
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