CBers 7012 Posted November 28, 2020 Posted November 28, 2020 Anyone here with a 2019 Shield connected to a Dolby Vision capable TV that works? I have just bought a 2019 Shield Pro, but when I enable the Dolby Vision HDR mode, I lose the picture on my LG C7 TV. The only way I have worked out how to get the picture back, is to Factory Reset the Shield, although I have since found there may be another way that might work. This is not an Emby issue, just asking for any input. Thanks.
arrbee99 1681 Posted November 28, 2020 Posted November 28, 2020 Can't help much, but yes. Shield Pro to Soundbar to Sony TV works fine with Luke Android app including Vision and Atmos. Shield to Sony TV to Soundbar also worked, but not as well with a few issues. Solutions ? no idea except things you've though of - settings on Shield, settings on TV, trying a different hdmi connector/socket, maybe a different cable... Is that thing you linked to 5 years old ? 1
CBers 7012 Posted November 28, 2020 Author Posted November 28, 2020 (edited) Thanks @arrbee99. I have my Shield Pro to my LG soundbar, then to my LG TV and I get a black/blank screen when the DV option is enabled on the Shield. If I connect the Shield direct to my TV, I get DV playback, even with the ATV app. Yes, that link is 5 years old, but it was supposedly a way of Factory Resetting the Shield, which I've had to do twice now. New cables ordered. Although, perhaps the soundbar is the issue Edited November 28, 2020 by CBers
arrbee99 1681 Posted November 28, 2020 Posted November 28, 2020 What I know (and mostly forgot) about this stuff I probably got from you and others on this forum, but I would guess / hope its just a matter of finding the correct combo of settings. Like wot I mentioned, shield, TV, any settings in ebr's app re passthrough maybe (but that doesn't do Vision, so that irrelevant I guess, unless you're trying that version of exoplayer that does Vision as an external player...). Have you tried Luke's version. I guess you're TV is pretty new to be able to do Vision, mine is almost 2 years old I think. Soundbar newish ? do specs say anything about this passthough thing and being compatible with Vision (and Atmos maybe ?). My soundbars a Samsung btw. I think originally when I had Shield > TV > Soundber it wouldn't do any type of HD audio, but might have done Vision, but putting soundbar in the middle and it does both. Don't need to use a specific hdmi port on soundbar or something ?
CBers 7012 Posted November 28, 2020 Author Posted November 28, 2020 As I said, if I connect the Shield direct to my TV, I get DV playback (TV is triggered), even with Eric's ATV app. So it works, just not through my soundbar. It's the initial enabling of the DV option on the Shield that is the major issue, as I lose connection between the Shield and TV. This is even before any Emby app is installed.
vdatanet 1574 Posted November 28, 2020 Posted November 28, 2020 2 minutes ago, CBers said: As I said, if I connect the Shield direct to my TV, I get DV playback (TV is triggered), even with Eric's ATV app. So it works, just not through my soundbar. It's the initial enabling of the DV option on the Shield that is the major issue, as I lose connection between the Shield and TV. This is even before any Emby app is installed. What's your soundbar model? Maybe it does not support DV passthrough.
CBers 7012 Posted November 28, 2020 Author Posted November 28, 2020 Just now, vdatanet said: What's your soundbar model? Maybe it does not support DV passthrough. LG. It passes through normal HDR.
vdatanet 1574 Posted November 28, 2020 Posted November 28, 2020 3 minutes ago, CBers said: LG. It passes through normal HDR. What model?
CBers 7012 Posted November 28, 2020 Author Posted November 28, 2020 (edited) LG SJ9 It supports 4K Passthrough (HDCP 2.2). "4K and Dolby Vision® video passthrough" Edited November 28, 2020 by CBers
sooty234 266 Posted November 28, 2020 Posted November 28, 2020 Have you checked if there's a firmware update for either device?
vdatanet 1574 Posted November 28, 2020 Posted November 28, 2020 14 minutes ago, CBers said: LG SJ9 It supports 4K Passthrough (HDCP 2.2). "4K and Dolby Vision® video passthrough" Take a look a this: https://www.nvidia.com/en-us/geforce/forums/shield-tv/9/403183/problems-with-nvidia-shield-history/?topicPage=3 1
FrostByte 5211 Posted November 28, 2020 Posted November 28, 2020 (edited) 39 minutes ago, CBers said: LG SJ9 It supports 4K Passthrough (HDCP 2.2). "4K and Dolby Vision® video passthrough" The way I read that is LG has DV passthrough available on their soundbars, NOT necessarily that soundbar though. It also mentions wireless speakers and a few other things which I don't see in the pictures Edited November 28, 2020 by FrostByte 1
CBers 7012 Posted November 28, 2020 Author Posted November 28, 2020 30 minutes ago, sooty234 said: Have you checked if there's a firmware update for either device? Yes.
CBers 7012 Posted November 28, 2020 Author Posted November 28, 2020 26 minutes ago, vdatanet said: Take a look a this: https://www.nvidia.com/en-us/geforce/forums/shield-tv/9/403183/problems-with-nvidia-shield-history/?topicPage=3 Interesting.
CBers 7012 Posted November 29, 2020 Author Posted November 29, 2020 OK, so got a couple of new "8K@60Hz,4K@120Hz HDR,3D,Dolby Vision,Dolby Atmos Compatible" HDMI cables and now I can enable the Dolby Vision without losing the picture, but do get flickering. Connecting direct to my TV, I don't get the flickering, so possibly a limitation of my soundbar, although could be an Nvidia issue, seeing as this is a new function. So, I think the Shield is going back, as not worth the hassle, or money, for a limited HDR format. 1
CBers 7012 Posted November 29, 2020 Author Posted November 29, 2020 Changing the subject, but I'm not sure I like the new Shield remote. It's triangular in shape and it sits on its side. Not sure
vdatanet 1574 Posted November 29, 2020 Posted November 29, 2020 10 minutes ago, CBers said: Changing the subject, but I'm not sure I like the new Shield remote. It's triangular in shape and it sits on its side. Not sure It's worth it for the play/pause button and the volume control, but the Netflix button is positioned in such a way that almost every time I pick up the controller, I hit the Netflix button.
CBers 7012 Posted November 29, 2020 Author Posted November 29, 2020 27 minutes ago, vdatanet said: the Netflix button is positioned in such a way that almost every time I pick up the controller, I hit the Netflix button Yes, done that a few times already.
CBers 7012 Posted November 29, 2020 Author Posted November 29, 2020 Locking this now, as I have decided to send it back. Thanks for all of your input.
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