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Getting a exceeded premier limit message


HannahLRichards

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rbjtech

Is this your server - or are you using somebody else's server ?  

If somebody else's, then please speak with them as they are responsible for the user/device limit.

If it's your own server, and you believe you are using less than you have a license for (25 devices by default) - then please provide the logs so we can investigate why you are getting this error message.

Edited by rbjtech
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44 minutes ago, rbjtech said:

Is this your server - or are you using somebody else's server ?  

If somebody else's, then please speak with them as they are responsible for the user/device limit.

If it's your own server, and you believe you are using less than you have a license for (25 devices by default) - then please provide the logs so we can investigate why you are getting this error message.

Hi.  The above are the key questions.  Thanks.

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