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Playback in Tizen not possible


H3adsho0ot

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H3adsho0ot

Hello everybody, 

I moved my emby instance to a new server - since then I can browse emby normally in the tizen app - but it won't start playing (only loading screen is showing up).

 

Emby is on version 4.5.2.0 and Tizen app is 1.0.86. Emby is behind nginx as reverse proxy. Internal and external adress seems right in Emby server app.

I can watch all these files in chrome without a problem. 

 Is it probably because the server is not reachable over http? Nginx is upgrading http to https.

I attached a part of the log - if you need more pls tell me.

 

Thanks in advance!

log.txt

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NAVALA00

Tengo el  mismo problema que H3adsho0ot: al actualizar a .86 en Tizen (Modelo UE55MU6675) ya no puedo volver hacia tras o avanzar, seleccionar subtitulois... etc. Todo lo demas funcionar correctamente. Mi servidor (TerraMaster) no se ha modificado en absoluto. 

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17 hours ago, H3adsho0ot said:

 Is it probably because the server is not reachable over http? Nginx is upgrading http to https.

This will be your problem as I don't believe the TV will be able to validate the https certificate, the installed root certificates are limited.

Can you configure nginx to not upgrade to https for the Samsung TV user agent string?

User-Agent=Mozilla/5.0 (SMART-TV; LINUX; Tizen 5.0) AppleWebKit/537.36 (KHTML, like Gecko) Version/5.0 TV Safari/537.36

 

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pir8radio
18 hours ago, SamES said:

Unfortunately https support on the TV is limited

you say https support on the tv is "limited" limited how?  can he specify to allow weaker cyphers or something? while still having some kind of encryption or is it that the tv doesnt trust his certs?   then using cloudflare or something can help.    

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Every time the issue of https support on Tizen/Samsung TV's comes up (and LG as well) there are problems.  I'm not aware of anybody that  confirmed that it works.

Samsung don't have a list of supported root certificates (I found an old list for LG a long time ago), and there's no possibility to add additional.

On the developer FAQ's they have this (badly worded) statement.

Quote

To transmit encrypted information between Web browsers and Web servers, Samsung Smart TVs support TLS (Transport Layer Security) versions 1.0, 1.1, and 1.2.

A TV firmware upgrade can be required to patch the POODLE attack vulnerability. Consequently, SSL (Secure Sockets Layer) is no longer supported.

   #tls    #transport layer security    #ssl    #secure sockets layer

As far as I know, the level of support/ciphers is not documented so it would be a lot of trial and error.

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First answer I heard that makes sense. I cannot get any stream to play on a Tizen Samsung and I use https exclusively. maybe I need to offer an http path. Is that really safe to do? If it doesn't matter, then why use https at all?

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H3adsho0ot

It seems to be not all about https. It is working now on one TV (have no idea why) but on three other tizen TVs it still won't load the streams. 

In the nginx log I can only see errors like this (there are multiple when starting a stream): 

epoll_wait() reported that client prematurely closed connection, so upstream connection is closed too while sending request to upstream, client: "external ip", server: domain, request: "GET /Users/630d4f25ca5747bf94b94a425d8bf859/Items/Resume?Limit=3&ImageTypeLimit=1&EnableImageTypes=Primary%2CBackdrop%2CThumb HTTP/1.1", upstream: "http://"server private ip":8096/Users/630d4f25ca5747bf94b94a425d8bf859/Items/Resume?Limit=3&ImageTypeLimit=1&EnableImageTypes=Primary%2CBackdrop%2CThumb", host: "domain"

Is there any way to see the logs of emby tizen app?

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Tizen TV's working here using http. Make sure you select 'Preferred, but not required' in the Emby 'Secure connection mode' network setting. Also check your NAT settings in the router/firewall.

I allow both http and https connections now. Not crazy about allowing http, but until this is fixed I have to allow http.

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37 minutes ago, dcol said:

Tizen TV's working here using http. Make sure you select 'Preferred, but not required' in the Emby 'Secure connection mode' network setting. Also check your NAT settings in the router/firewall.

I allow both http and https connections now. Not crazy about allowing http, but until this is fixed I have to allow http.

There's nothing emby can do. You'll have to submit your own feedback to samsung to accept more ssl certs.

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Or, if you know what certs Tizen does accept get one of those. Prime, Netflix, and Hulu uses DigiCert. Get a cert from them and I am sure it will work.

Edited by dcol
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58 minutes ago, dcol said:

Or, if you know what certs Tizen does accept get one of those. Prime, Netflix, and Hulu uses DigiCert. Get a cert from them and I am sure it will work.

@SamES has researched this before and can comment.

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7 hours ago, dcol said:

Or, if you know what certs Tizen does accept get one of those. Prime, Netflix, and Hulu uses DigiCert. Get a cert from them and I am sure it will work.

DigiCert is worth trying, but I expect it will be trial and error.  You could contact Samsung and ask what certificates they support, but they may not be willing to share that information.

 

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pir8radio

you are more than welcome to test your TV on my server which uses cloudflare,  I have yet to find a device that doesnt like cloudflare's certs. 

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  • 4 weeks later...

Samsung won't give out that info. Not going to buy an expensive Digicert certificate just to try out.

Did anyone get https to work in Emby on a Tizen Smart TV? If so, what was the cert provider?

Edited by dcol
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  • 2 weeks later...
3 hours ago, dcol said:

Started working for me too. Anyone know why? I don't think there were any Tizen updates.

Not sure but thanks for the info.

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