mariokings 0 Posted November 20, 2020 Share Posted November 20, 2020 Hi! I updated my Emby Server through the App Central in my NAS following your instructions (https://emby.media/asustor-server.html). Afterwards, I went to http://localhost:8096 and I indeed successfully updated from the version 4.4.3.84 to the 4.5.2.0. However, when I triy to access my emby server on my LG Smart TV it gives me the following error "Connection Failure: We're unable to connect to the selected server right now. Please ensure it is running and try again". Whenever I access the http://localhost:8096 in Chrome it enters without a problem and it says emby web is 4.5.2.0 (see image 4.5.2.0.png). However when I access the http://app.emby.media/ it says my Chrome emby web version is 4.4.3.84 and not the latest (see image 4.4.3.84.png). Is this related with my problem? Please, does anyone knows how can I recover the access of Emby Server in my LG TV? Thank you, Mário Link to comment Share on other sites More sharing options...
Luke 36879 Posted November 20, 2020 Share Posted November 20, 2020 Hi, if you can't connect from either the web app or our LG app, then this sounds like a general connection failure. Are you able to connect from other devices inside your home network? Link to comment Share on other sites More sharing options...
mariokings 0 Posted November 20, 2020 Author Share Posted November 20, 2020 You misunderstood me, I can in fact connect through both web app (I was just showing a slight difference on the web version). It's only on Smart Tv that I cannot access it. Link to comment Share on other sites More sharing options...
Luke 36879 Posted November 21, 2020 Share Posted November 21, 2020 Using our lg app from the store? Link to comment Share on other sites More sharing options...
mariokings 0 Posted November 21, 2020 Author Share Posted November 21, 2020 Yes, Emby App (Version 1.0.24) from LG Content Store. When I start the App, it asks me to go to https://emby.media/pin and enter the code to login which I did. Than, I select the server. I put the number of the server and try to connect to it. But, unfortunatelly, it gives the connection failure that I spoke above. Link to comment Share on other sites More sharing options...
mariokings 0 Posted November 21, 2020 Author Share Posted November 21, 2020 Whenever I go to http://192.168.1.87:8096/ it says my emby web is 4.5.2.0. However, when I go to http://app.emby.media/ it says my emby web is 4.4.3.84. Do you think this has anything to do with me not being able to access through the LG Smart TV? Link to comment Share on other sites More sharing options...
Luke 36879 Posted November 22, 2020 Share Posted November 22, 2020 Ok, I would suggest checking out our Connection Troubleshooter: https://support.emby.media/support/solutions/articles/44001849007-connectivity Please try the steps listed there and let us know which ones succeed and which ones do not. Thanks ! Link to comment Share on other sites More sharing options...
rbjtech 4170 Posted November 23, 2020 Share Posted November 23, 2020 Ensure your TV has an IP address from the 192.168.1.x network (look in the settings) - Put the http:\\ in the LG emby client 'Host' box - ie Host : http:\\192.168.1.87 Port : 8096 (as you did before). Link to comment Share on other sites More sharing options...
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