anthonws 40 Posted November 15, 2020 Share Posted November 15, 2020 (edited) Hi, My Synology cannot decode HEVC 10bit via HW. Seems like this is an issue that was reported before and stated to be fixed. A bit confused then whether it has or not. Any hints? Logs in attach. Thanks, anthonws. Logs.zip Edited November 15, 2020 by anthonws Link to comment Share on other sites More sharing options...
softworkz 3301 Posted November 15, 2020 Share Posted November 15, 2020 Could you please restart Emby Server and then post the server log and the hw detection log? Thanks. 1 Link to comment Share on other sites More sharing options...
anthonws 40 Posted November 16, 2020 Author Share Posted November 16, 2020 11 hours ago, softworkz said: Could you please restart Emby Server and then post the server log and the hw detection log? Thanks. In attach. Thanks for your support! hardware_detection-63741113009.txt Link to comment Share on other sites More sharing options...
anthonws 40 Posted November 19, 2020 Author Share Posted November 19, 2020 @softworkzDid you had a chance to review the log? Thanks! Link to comment Share on other sites More sharing options...
Luke 36876 Posted November 19, 2020 Share Posted November 19, 2020 I think he asked for the server log as well. Link to comment Share on other sites More sharing options...
anthonws 40 Posted November 19, 2020 Author Share Posted November 19, 2020 35 minutes ago, Luke said: I think he asked for the server log as well. Server log is on the first post. Link to comment Share on other sites More sharing options...
vdatanet 1548 Posted November 19, 2020 Share Posted November 19, 2020 May be related? 2 Link to comment Share on other sites More sharing options...
anthonws 40 Posted November 19, 2020 Author Share Posted November 19, 2020 2 hours ago, vdatanet said: May be related? Not sure. DS918+ uses an Intel chipset AFAIK. Link to comment Share on other sites More sharing options...
DarWun 264 Posted November 20, 2020 Share Posted November 20, 2020 Unfortunately I don't have any suggestions on how to fix your problem @anthonws. But I figured I would chime in since I am also running Emby (Beta 4.6.0.5) on a Synology DS DS918+. HEVC 10bit plays via HW decoding using Emby for Kodi installed on a an Rpi4 running LibreElec. It also plays via HW decoding from the Emby server itself. During one of the betas, it would only play via SW decoding. But I haven't seen that behavior for a while. @softworkzLet me know if you want me to provide my logs to compare with those of @anthonws 1 Link to comment Share on other sites More sharing options...
Happy2Play 8138 Posted November 20, 2020 Share Posted November 20, 2020 Best guess is it is the same issue as linked topic above Quote >>>>>> FindVideoDecoder - MediaType: hevc, Mode: Custom Info Checking: 'VAAPI HD Graphics 500 - H.265 (HEVC)'NoMatch Codec does not support level 'Level 5.1' Info Decoder does not match Info Checking: 'Automatic software decoder' Info Check successful - selecting 'Automatic software decoder' 2 Link to comment Share on other sites More sharing options...
softworkz 3301 Posted November 20, 2020 Share Posted November 20, 2020 14 hours ago, Happy2Play said: Best guess is it is the same issue as linked topic above Quote >>>>>> FindVideoDecoder - MediaType: hevc, Mode: Custom Info Checking: 'VAAPI HD Graphics 500 - H.265 (HEVC)'NoMatch Codec does not support level 'Level 5.1' Info Decoder does not match Info Checking: 'Automatic software decoder' Info Check successful - selecting 'Automatic software decoder' This has already been fixed. The fix will be in the next beta. 4 Link to comment Share on other sites More sharing options...
anthonws 40 Posted November 20, 2020 Author Share Posted November 20, 2020 5 hours ago, softworkz said: This has already been fixed. The fix will be in the next beta. Awesome! Thank you very much! Link to comment Share on other sites More sharing options...
GWTPqZp6b 41 Posted November 21, 2020 Share Posted November 21, 2020 9 hours ago, softworkz said: This has already been fixed. The fix will be in the next beta. 4.6.0.6 pushed at 5pm on a Friday night. I applaud your courage developers! Thank you. Link to comment Share on other sites More sharing options...
GWTPqZp6b 41 Posted November 21, 2020 Share Posted November 21, 2020 Issue appears fixed, thanks guys! 1 Link to comment Share on other sites More sharing options...
Luke 36876 Posted November 24, 2020 Share Posted November 24, 2020 Thanks for the feedback ! Link to comment Share on other sites More sharing options...
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