Romulopt 0 Posted November 15, 2020 Share Posted November 15, 2020 Hello, I need help. I use emby via standard Ip 173.230.139.54, but every time I press play, it shows me this error "Connection error". It seems that it does not connect to any film server. My tv: Samsung UN48j5300 NOTE: I already uninstalled, installed, downloaded the play store which is even worse, it closes. I tried to install it on the usb drive and it didn't work. Is there another IP that I can use? How can I solve this problem? Link to comment Share on other sites More sharing options...
Luke 37050 Posted November 15, 2020 Share Posted November 15, 2020 Hi there, are you connecting to your own Emby Server, or someone else's server? 1 Link to comment Share on other sites More sharing options...
Romulopt 0 Posted November 17, 2020 Author Share Posted November 17, 2020 I'm connecting to someone else's server. The strange things is that the cell phone works normal. Link to comment Share on other sites More sharing options...
Luke 37050 Posted November 17, 2020 Share Posted November 17, 2020 Based on that video url it looks like video transcoding is needed. I'm going to throw out a guess that the server admin has restricted your access to that feature, so you may want to check with them on that. 1 Link to comment Share on other sites More sharing options...
Romulopt 0 Posted November 18, 2020 Author Share Posted November 18, 2020 I had checked with him, and access was ok, because it was working on the phone with the same login and password Link to comment Share on other sites More sharing options...
Luke 37050 Posted November 18, 2020 Share Posted November 18, 2020 Hi, that's not what I meant. We know you can login, the issue is you can't play. We're going to need to see the Emby Server log in order to find out what the problem is. Please tell that to the owner of the server. Thanks. 1 Link to comment Share on other sites More sharing options...
Romulopt 0 Posted November 22, 2020 Author Share Posted November 22, 2020 Unfortunately, we tried everything, but it seems that the problem is on TV, because on PC and cell phone it is working normal. I just do not understand, why did this problem on the TV app. Link to comment Share on other sites More sharing options...
Luke 37050 Posted November 22, 2020 Share Posted November 22, 2020 Are you sure the TV is connected to your local network? 1 Link to comment Share on other sites More sharing options...
Romulopt 0 Posted December 2, 2020 Author Share Posted December 2, 2020 I think so, but can you explain more, step by step? I'm using it on PC and cell phone, it's working normally Link to comment Share on other sites More sharing options...
SamES 890 Posted December 2, 2020 Share Posted December 2, 2020 Can you please tell me what version of the app you have installed? I think it's listed on either the splash screen or the sign-in screen Link to comment Share on other sites More sharing options...
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