tuts 0 Posted November 12, 2020 Share Posted November 12, 2020 HI there, I have only started using Emby in the last few week and must say i am impressed. I only use it to listen to my music collection. I installed the Emby client from Google Play Store onto my Sony TV. I have noticed that the app crashes whenever i do the following: If i play music from a song list or album, and then whilst still playing the music, go back (using the back button on the tv remote), i can go back as far as the album selection page and select a different album or artist or playlist and select another song to add to queue or just play outright, but if was to go back, back and back all the way to Home, the song stutters for a second or two then plays for a second and then the app crashes completely. This is only an issue with the TV app. On my mobile android phone or desktop pc (chrome web app) i can do the above and go all the way back to Home and select another Media and play music from there without the app crashing on those devices. Any help would be appreciated. tuts Link to comment Share on other sites More sharing options...
ebr 14903 Posted November 12, 2020 Share Posted November 12, 2020 Hi. How many rows do you have configured to display on your home screen? Link to comment Share on other sites More sharing options...
tuts 0 Posted November 12, 2020 Author Share Posted November 12, 2020 Home screen has: My Media Continue watching Latest local music Latest music Latest movies Options Link to comment Share on other sites More sharing options...
tuts 0 Posted November 12, 2020 Author Share Posted November 12, 2020 Just noticed when I go back to the home screen it says "Loading....." In the bottom.left corner and then after about ten seconds crashes Link to comment Share on other sites More sharing options...
ebr 14903 Posted November 12, 2020 Share Posted November 12, 2020 Okay, that was just a hunch but I don't think it matters anyway. I cannot reproduce this so it must be related to either specific items or setup somehow. Can anyone else create this crash? tuts - can you turn on the "Debug options" in the app general settings and then create this crash. Then immediately restart the app and send a log? Link to comment Share on other sites More sharing options...
tuts 0 Posted November 12, 2020 Author Share Posted November 12, 2020 Ok just done this and clicked "send log" whilst in the TV app. I was logged in as "tuts". With me being new to this, is what I have done correct? Link to comment Share on other sites More sharing options...
ebr 14903 Posted November 12, 2020 Share Posted November 12, 2020 13 minutes ago, tuts said: is what I have done correct? Yes. Thank you very much. Link to comment Share on other sites More sharing options...
ebr 14903 Posted November 12, 2020 Share Posted November 12, 2020 If you play something directly from the home screen, and then just go back once from there, does the problem still occur? Link to comment Share on other sites More sharing options...
tuts 0 Posted November 12, 2020 Author Share Posted November 12, 2020 Yes. From Home screen, clicked on latest music, pressed play waited a few seconds and then pressed back. Went back to home ( none of the pictures on home screen loaded) "Loading....." in the bottom corner and then crashed (this time music played a lot longer before crashing - about 39 seconds) Link to comment Share on other sites More sharing options...
Luke 37009 Posted November 13, 2020 Share Posted November 13, 2020 Does this happen consistently? Link to comment Share on other sites More sharing options...
tuts 0 Posted November 13, 2020 Author Share Posted November 13, 2020 Luke, yes every time as far as I can remember. Link to comment Share on other sites More sharing options...
ebr 14903 Posted November 13, 2020 Share Posted November 13, 2020 Can you tell us more details about the kind of music and the metadata associated with it? Maybe that will jog me into a clue as to what could be happening here. Thanks. Link to comment Share on other sites More sharing options...
tuts 0 Posted November 13, 2020 Author Share Posted November 13, 2020 Kind of music? How do I find out the metadata.? All I know is that it is MP3 files arranged in artist/ album/ song format, about 200 albums that's all Link to comment Share on other sites More sharing options...
tuts 0 Posted November 13, 2020 Author Share Posted November 13, 2020 Not sure whether this is what you are after but i googled it and used ffprobe for one of the typical tracks: $ ffprobe "/mnt/external/audio/Visage - The Best Of Visage (collectors edition)/04. tar.mp3" ffprobe version 4.2.4-1ubuntu0.1 Copyright (c) 2007-2020 the FFmpeg developers built with gcc 9 (Ubuntu 9.3.0-10ubuntu2) configuration: --prefix=/usr --extra-version=1ubuntu0.1 --toolchain=hardened --libdir=/usr/lib/x86_64-linux-gnu --incdir=/usr/include/x86_64-linux-gnu --arch=amd64 --enable-gpl --disable-stripping --enable-avresample --disable-filter=resample --enable-avisynth --enable-gnutls --enable-ladspa --enable-libaom --enable-libass --enable-libbluray --enable-libbs2b --enable-libcaca --enable-libcdio --enable-libcodec2 --enable-libflite --enable-libfontconfig --enable-libfreetype --enable-libfribidi --enable-libgme --enable-libgsm --enable-libjack --enable-libmp3lame --enable-libmysofa --enable-libopenjpeg --enable-libopenmpt --enable-libopus --enable-libpulse --enable-librsvg --enable-librubberband --enable-libshine --enable-libsnappy --enable-libsoxr --enable-libspeex --enable-libssh --enable-libtheora --enable-libtwolame --enable-libvidstab --enable-libvorbis --enable-libvpx --enable-libwavpack --enable-libwebp --enable-libx265 --enable-libxml2 --enable-libxvid --enable-libzmq --enable-libzvbi --enable-lv2 --enable-omx --enable-openal --enable-opencl --enable-opengl --enable-sdl2 --enable-libdc1394 --enable-libdrm --enable-libiec61883 --enable-nvenc --enable-chromaprint --enable-frei0r --enable-libx264 --enable-shared libavutil 56. 31.100 / 56. 31.100 libavcodec 58. 54.100 / 58. 54.100 libavformat 58. 29.100 / 58. 29.100 libavdevice 58. 8.100 / 58. 8.100 libavfilter 7. 57.100 / 7. 57.100 libavresample 4. 0. 0 / 4. 0. 0 libswscale 5. 5.100 / 5. 5.100 libswresample 3. 5.100 / 3. 5.100 libpostproc 55. 5.100 / 55. 5.100 [mp3 @ 0x55a75f924e40] Estimating duration from bitrate, this may be inaccurate Input #0, mp3, from '/mnt/external/audio/Visage - The Best Of Visage (collectors edition)/04. tar.mp3': Metadata: album : The Best Of Visage (Collectors Edition) artist : Visage album_artist : Visage CDDB Disc ID : D812030F encoder : Audiograbber 1.80, LAME dll 3.93, 128 Kbit/s, Joint Stereo, Normal quality genre : Pop title : Tar track : 4/15 Duration: 00:03:33.09, start: 0.000000, bitrate: 152 kb/s Stream #0:0: Audio: mp3, 44100 Hz, stereo, fltp, 128 kb/s Stream #0:1: Video: mjpeg (Baseline), yuvj420p(pc, bt470bg/unknown/unknown), 1247x1248 [SAR 266:266 DAR 1247:1248], 90k tbr, 90k tbn, 90k tbc (attached pic) Metadata: comment : Cover (front) Hope this helps Link to comment Share on other sites More sharing options...
PeteGaskell 0 Posted April 2, 2021 Share Posted April 2, 2021 (edited) Hi What happened as a solution to this?I am experiencing the same thing. If go back to the home screen whilst music is playing everything freezes then crashes. I’m playing .flac files. If I stop music I can go back to the home screen no problem. Also when I stop playing a file I am not getting a continue option on the home screen like I do with movies. nvidia shield, running latest app and server as of 1st April. Edited April 2, 2021 by PeteGaskell Extra info Link to comment Share on other sites More sharing options...
ebr 14903 Posted April 2, 2021 Share Posted April 2, 2021 50 minutes ago, PeteGaskell said: Hi What happened as a solution to this?I am experiencing the same thing. If go back to the home screen whilst music is playing everything freezes then crashes. I’m playing .flac files. If I stop music I can go back to the home screen no problem. Also when I stop playing a file I am not getting a continue option on the home screen like I do with movies. nvidia shield, running latest app and server as of 1st April. Hi. We have not been able to determine what the issues is yet. Can you cause the problem and then immediately send a log from the app? Thanks. Link to comment Share on other sites More sharing options...
PeteGaskell 0 Posted April 2, 2021 Share Posted April 2, 2021 Sent at 15:12 est user is Pete so as it crashes I sent as soon as I was logged in. Link to comment Share on other sites More sharing options...
ebr 14903 Posted April 2, 2021 Share Posted April 2, 2021 9 minutes ago, PeteGaskell said: Sent at 15:12 est user is Pete so as it crashes I sent as soon as I was logged in. Thanks. Same exact thing as the other user but I have no idea how it is occurring or how to reproduce it. Still trying... Can you try with the latest beta just in case it is different? Link to comment Share on other sites More sharing options...
PeteGaskell 0 Posted April 2, 2021 Share Posted April 2, 2021 (edited) Will do. Also, i dont know if it will help...It also happens with podcasts. (http://rss.acast.com/adambuxton) I was wondering if there's some conflict on the shield causing this. Button Mapper for instance causes iplayer to freeze and crash. I'm also running ATV launcher. Edited April 2, 2021 by PeteGaskell Link to comment Share on other sites More sharing options...
PeteGaskell 0 Posted April 3, 2021 Share Posted April 3, 2021 (edited) Beta version doesn't help im afraid. I'll have to cancel until this is worked out Edited April 3, 2021 by PeteGaskell Link to comment Share on other sites More sharing options...
ebr 14903 Posted April 3, 2021 Share Posted April 3, 2021 20 hours ago, PeteGaskell said: Button Mapper for instance causes iplayer to freeze and crash. I'm also running ATV launcher. Would certainly be worth disabling or uninstalling those to test... Link to comment Share on other sites More sharing options...
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