Brainiac 2 Posted November 12, 2020 Share Posted November 12, 2020 (edited) Hi all, my emby is always stuck at loading when I fire up the app on my fire stick. It gets stuck on the loading screen until I go in the app settings and clear the app data and cache, then relaunch emby and then it works as normal; However I have to repeat this process every time I launch emby. I have 2 fire tv sticks and they both behave the same way. I also have a Roku device and it does not suffer from this problem. Any fix to this issue? Thanks in advance, Alex fire tv stick 1st gen emby 1.8.29a Edited November 12, 2020 by Brainiac Link to comment Share on other sites More sharing options...
ebr 14910 Posted November 12, 2020 Share Posted November 12, 2020 Hi. Please ensure that the IP address shown on your server dashboard is actually the correct address. Link to comment Share on other sites More sharing options...
Brainiac 2 Posted November 12, 2020 Author Share Posted November 12, 2020 (edited) Weird thing is that it's showing my router's ip address as Lan address instead of my server ip address. Could that be the reason? It use to work fine..... I haven't changed anything.... Tried port forwarding on ports 8096 & 8920 to my server's internal ip address and still same thing by the way..... Edited November 12, 2020 by Brainiac Link to comment Share on other sites More sharing options...
ebr 14910 Posted November 12, 2020 Share Posted November 12, 2020 17 minutes ago, Brainiac said: it's showing my router's ip address as Lan address instead of my server ip address. Could that be the reason? Yes, that is the problem. The app is trying to connect to your router instead of your Emby server. Correct it in the network settings on the server. 2 Link to comment Share on other sites More sharing options...
Brainiac 2 Posted November 12, 2020 Author Share Posted November 12, 2020 (edited) That worked! Thanks! I wonder why my Roku TV was still connecting normally? Edited November 12, 2020 by Brainiac 1 Link to comment Share on other sites More sharing options...
ebr 14910 Posted November 12, 2020 Share Posted November 12, 2020 5 minutes ago, Brainiac said: That worked! Thanks! I wonder why my Roku TV was still connecting normally? It is a matter of at exactly what point the app(s) decide to start using what the server tells it to for an address vs. what it was using before. Thanks. Link to comment Share on other sites More sharing options...
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