Jonathan1683 24 Posted November 11, 2020 Share Posted November 11, 2020 Hello, When I use my ipad it does not recognize my premiere status, and it doesnt even allow me to watch anything it just says watch for 1 minute. Any idea what would cause this issue? Thank you, Link to comment Share on other sites More sharing options...
ebr 14902 Posted November 11, 2020 Share Posted November 11, 2020 Hi. Make sure nothing is blocking the device's access to the internet. Link to comment Share on other sites More sharing options...
Jonathan1683 24 Posted November 12, 2020 Author Share Posted November 12, 2020 Thank you it was my circle device and apples new mac address changing “feature” my kids content filter saw it as a new device and blocked the authentication server i guess. Link to comment Share on other sites More sharing options...
ebr 14902 Posted November 12, 2020 Share Posted November 12, 2020 Glad you figured it out. Thanks for reporting back. Link to comment Share on other sites More sharing options...
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