LiveTV refuses to play one station...troubleshooting ideas?

[jlficken 3]

LiveTV has been working great except that it seems to hate KOLN-TV (10.6) locally.  It appears to be transcoding as the GPU is showing activity, however, it just never starts playing.

Where can I look to troubleshoot this?

I'm running a P2000 and Emby is running as an UnRAID docker.

 

I see this in the log:

2020-11-11 10:31:08.712 Info LiveTV: Streaming Channel hdhr_10.6

2020-11-11 10:31:08.712 Info LiveTV: Live stream native_4cda86bfdf379d61c5eb95634e2483c4_1027be9c87728ffa52fa89a1359ba773 consumer count is now 4

2020-11-11 10:31:08.714 Info MediaSourceManager: Live stream opened: {"Protocol":"Http","Id":"native_4cda86bfdf379d61c5eb95634e2483c4_1027be9c87728ffa52fa89a1359ba773","Path":"http://127.0.0.1:8096/LiveTv/LiveStreamFiles/51fb4e671a9b4927b0f99dda2b79ac71/stream.ts","Type":"Default","Container":"mpegts","IsRemote":false,"ContainerStartTimeTicks":15936669560,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":false,"IsInfiniteStream":true,"RequiresOpening":true,"RequiresClosing":true,"LiveStreamId":"06044cf0e6f93cdae5f285c9ecfaaeb4_01413a525b3a9622ce6fdf19f7dde354_native_4cda86bfdf379d61c5eb95634e2483c4_1027be9c87728ffa52fa89a1359ba773","RequiresLooping":false,"SupportsProbing":false,"MediaStreams":[{"Codec":"mpeg2video","TimeBase":"1/90000","CodecTimeBase":"0/1","VideoRange":"SDR","DisplayTitle":"MPEG2VIDEO","IsInterlaced":false,"BitRate":20000000,"RefFrames":1,"IsDefault":false,"IsForced":false,"RealFrameRate":90000,"Type":"Video","Index":-1,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Protocol":"File","Level":-99},{"Codec":"ac3","TimeBase":"1/90000","CodecTimeBase":"1/0","DisplayTitle":"AC3 0 ch","IsInterlaced":false,"Channels":0,"SampleRate":0,"IsDefault":false,"IsForced":false,"Type":"Audio","Index":-1,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Protocol":"File"}],"Formats":[],"Bitrate":20000000,"RequiredHttpHeaders":{},"ReadAtNativeFramerate":false}

2020-11-11 10:31:08.714 Info App: User policy for Jamie. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True

2020-11-11 10:31:08.714 Info App: Bitrate exceeds DirectPlay limit: media bitrate: 20000000, max bitrate: 7000000

2020-11-11 10:31:08.714 Info App: Bitrate exceeds DirectStream limit: media bitrate: 20000000, max bitrate: 7000000

2020-11-11 10:31:08.714 Info App: Bitrate exceeds DirectPlay limit: media bitrate: 20000000, max bitrate: 7000000

2020-11-11 10:31:08.714 Info App: Bitrate exceeds DirectStream limit: media bitrate: 20000000, max bitrate: 7000000

 

 

ETA: On a side note this channel does seem to work on Plex so that's confusing.

Edited November 11, 2020 by jlficken

[Carlo 4330]

Hi, Devs will need the complete server log file and the ffmpeg file.

[jlficken 3]

Okay.  I'll grab them quick.

 

Also, it works on the Android app.  Roku and Chrome both fail.ffmpeg-transcode-a3e45076-6f0c-4feb-849b-cdc46a118a61_1.txtembyserver.txt

[Carlo 4330]

ffmpeg log is showing Invalid frame dimensions 0x0 messages.

The android app is likely ok with this while ffmpeg is not. 

@softworkz can you take a look at this?

[jlficken 3]

17 minutes ago, cayars said:

ffmpeg log is showing Invalid frame dimensions 0x0 messages.

The android app is likely ok with this while ffmpeg is not. 

@softworkz can you take a look at this?

Thanks!

[Luke 37058]

Please attach the ffmpeg log. thanks.

[jlficken 3]

15 minutes ago, Luke said:

Please attach the ffmpeg log. thanks.

@Luke

Is this not the correct log?

 

[Luke 37058]

On 11/11/2020 at 3:55 PM, jlficken said:

@Luke

Is this not the correct log?

 

@jlficken I see only a snippet of an ffmpeg log. Please attach a complete log file example. thanks.

[jlficken 3]

10 minutes ago, Luke said:

@jlficken I see only a snippet of an ffmpeg log. Please attach a complete log file example. thanks.

They are attached to this post.

Maybe try the desktop view.

 

https://emby.media/community/index.php?/topic/91792-livetv-refuses-to-play-one-stationtroubleshooting-ideas/&do=findComment&comment=947098

[Luke 37058]

OK, as a test, have you tried disabling hardware acceleration in server transcoding settings?

[jlficken 3]

9 minutes ago, Luke said:

OK, as a test, have you tried disabling hardware acceleration in server transcoding settings?

I just tried it.  Having it turned off doesn't make a difference on that specific channel as it still just sits there and spins but never starts playing.

[Luke 37058]

Ok. @softworkz will take a look at this. Thanks.

[jlficken 3]

3 minutes ago, Luke said:

Ok. @softworkz will take a look at this. Thanks.

Thanks!

[Luke 37058]

Are you still having an issue with this?