wilcoson 0 Posted November 9, 2020 Share Posted November 9, 2020 I've googled etc but haven't found a successful solution yet. I'm able to access my server via ios and web but the same username/pw combo repeatedly fail. Used PIN and manual methods to same result. I've attached logs. I'm assume there's some kind of token issue involved but I'm lost at this point. I did have to point port 8096 to 8097 but it's properly fwded in my router and as mentioned, I can access everything ok on other devices. Any ideas? Thanks, Mike embyserver.txt Link to comment Share on other sites More sharing options...
ebr 14910 Posted November 9, 2020 Share Posted November 9, 2020 Hi. What is the name of your Shield device? Does it have any non-English characters in it? Link to comment Share on other sites More sharing options...
wilcoson 0 Posted November 9, 2020 Author Share Posted November 9, 2020 The name is SHIELD. I never changed it. Link to comment Share on other sites More sharing options...
ebr 14910 Posted November 10, 2020 Share Posted November 10, 2020 Can you please try to log in on the app and then use the button on the login screen to send a log (after getting the invalid pw message)? Thanks. Link to comment Share on other sites More sharing options...
wilcoson 0 Posted November 10, 2020 Author Share Posted November 10, 2020 Done, thanks Link to comment Share on other sites More sharing options...
ebr 14910 Posted November 10, 2020 Share Posted November 10, 2020 Okay, can I please see the server log from that exact same time? Thanks. Link to comment Share on other sites More sharing options...
wilcoson 0 Posted November 10, 2020 Author Share Posted November 10, 2020 Added server logs from time of login attempt embyserver(1).txt Link to comment Share on other sites More sharing options...
ebr 14910 Posted November 11, 2020 Share Posted November 11, 2020 Thanks. Looks like an actual invalid user name and password. Exactly what credentials are you entering and how? Local user name and password? Do either contain any "odd" characters? Link to comment Share on other sites More sharing options...
wilcoson 0 Posted November 11, 2020 Author Share Posted November 11, 2020 I'm using very basic credentials, nothing exotic. I think I've entered them a 100 times by now so I sincerely doubt I'm entering them wrong. That said, I'm not going to post them here. Link to comment Share on other sites More sharing options...
ebr 14910 Posted November 11, 2020 Share Posted November 11, 2020 No, don't want you to post them here. Exactly where did you define these? In the local server user setup or Emby Connect? If you select the option to not require a password on the local network, what happens? Link to comment Share on other sites More sharing options...
wilcoson 0 Posted November 11, 2020 Author Share Posted November 11, 2020 via server setup, but it aligns with connect too. I'm able to access media if I set pw to not required. Link to comment Share on other sites More sharing options...
ebr 14910 Posted November 11, 2020 Share Posted November 11, 2020 17 minutes ago, wilcoson said: I'm able to access media if I set pw to not required. Okay, so that means it has to be the password and not the user. If you change your password - only in the server user configuration - so the local Emby user. Does it still not work with the new password? Link to comment Share on other sites More sharing options...
Carlo 4330 Posted November 12, 2020 Share Posted November 12, 2020 Hi, You could also use PIN codes which are easy to enter on the local network. https://support.emby.media/support/solutions/articles/44001160269-passwords Link to comment Share on other sites More sharing options...
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