yaronzi 0 Posted November 6, 2020 Share Posted November 6, 2020 (edited) Hey, I have Oled tv, I download high quality movies (HDR), but when I play the movie I dont see HDR logo in the tv. (the quality is good, but I think its not HDR) I saw people that says they have the logo on the start of the movie. What im missing ? Edited November 6, 2020 by yaronzi Link to comment Share on other sites More sharing options...
ebr 14910 Posted November 6, 2020 Share Posted November 6, 2020 Hi. What app are you using on your TV? Can we please look at an example? Link to comment Share on other sites More sharing options...
rbjtech 4257 Posted November 6, 2020 Share Posted November 6, 2020 If the colour looks washed out - then it's likely transcoding. Try selecting the non-HD Audio track (AC3/DD) before you press play - this will give you a better chance of it not transcoding - assuming you have sufficient network bandwidth. Please provide logs and we quickly pinpoint why this may be. Link to comment Share on other sites More sharing options...
yaronzi 0 Posted November 6, 2020 Author Share Posted November 6, 2020 (edited) Thank you guys for the fast replays. on my TV im using Emby app, when I see HDR movies (on Apple tv or Youtube) i can see in the beginning this logo In Emby I dont see it Edited November 6, 2020 by yaronzi Link to comment Share on other sites More sharing options...
ebr 14910 Posted November 6, 2020 Share Posted November 6, 2020 Hi. Exactly which Emby app? Where did you install it from? What kind of TV is it? Can we look at logs from an example that you feel isn't working? Link to comment Share on other sites More sharing options...
yaronzi 0 Posted November 6, 2020 Author Share Posted November 6, 2020 Hi, I dont have much options when I want to download Emby app, I have just one. (I have LG CX TV) I dont have logos in the start of the movie, that's why im not sure if I truly see HDR. Link to comment Share on other sites More sharing options...
CBers 6771 Posted November 6, 2020 Share Posted November 6, 2020 (edited) I get HDR triggered on my LG C7 TV when playing 4K content and DD+ or DD audio via the Emby LG ET app, as per your picture above. If I play a 4K movie with TrueHD (Atmos), then it does cause a remux if the audio to DD, but I still get HDR triggered, as the video stream is a COPY, not transcoded. You should be able to remux your video to create a DD audio track. Edited November 6, 2020 by CBers Link to comment Share on other sites More sharing options...
yaronzi 0 Posted November 6, 2020 Author Share Posted November 6, 2020 (edited) Thank you, so how can I remux my video to create DD audio track ? So in the future when I download a movie, I need to check if there is HDR+DD or DD+ ? like in this example ? Edited November 6, 2020 by yaronzi Link to comment Share on other sites More sharing options...
CBers 6771 Posted November 6, 2020 Share Posted November 6, 2020 (edited) ffmpeg can be used convert TrueHD (Atmos) to DD. I believe @rbjtech posted something about this recently. Edited November 6, 2020 by CBers Link to comment Share on other sites More sharing options...
yaronzi 0 Posted November 6, 2020 Author Share Posted November 6, 2020 5 minutes ago, CBers said: ffmpeg can be used convert TrueHD (Atmos) to DD. I believe @rbjtech posted something about this recently. Thank you so much, I will check it. So my example was good ? Link to comment Share on other sites More sharing options...
yaronzi 0 Posted November 6, 2020 Author Share Posted November 6, 2020 I saw @rbjtech comment on ffmpeg , he did say that ffmpeg can convert easily. I try to find the commands that I need to run in cmd, do you have it maybe ? Link to comment Share on other sites More sharing options...
CBers 6771 Posted November 6, 2020 Share Posted November 6, 2020 I don't no. I have used PopCorn MKV AudioConverter in the past. Link to comment Share on other sites More sharing options...
yaronzi 0 Posted November 6, 2020 Author Share Posted November 6, 2020 (edited) So I run stats for nerds and I saw it was transcoded because the subtitles, when I turned the subtitles off I got the HDR logo triggered. How can I run subtitles from outside sources ? Edited November 6, 2020 by yaronzi Link to comment Share on other sites More sharing options...
Luke 37060 Posted November 6, 2020 Share Posted November 6, 2020 6 minutes ago, yaronzi said: So I run stats for nerds and I saw it was transcoded because the subtitles, when I turned the subtitles off I got the HDR logo triggered. How can I run subtitles from outside sources ? Try using plain text subtitles rather than graphic subtitles and then it won't need to transcode. Link to comment Share on other sites More sharing options...
yaronzi 0 Posted November 6, 2020 Author Share Posted November 6, 2020 6 minutes ago, Luke said: Try using plain text subtitles rather than graphic subtitles and then it won't need to transcode. Thank you, how can I do this ? Link to comment Share on other sites More sharing options...
rbjtech 4257 Posted November 6, 2020 Share Posted November 6, 2020 (edited) Multiple options here. a) The easiest way (but not necessarily the most accurate from sync perspective) is to setup subtitles within emby itself. You'll need to sign up a free account with open subtitles (https://www.opensubtitles.org/ and then add into emby via the 'Open subtitles option in emby'. Once this done, then you need to also turn it on in the relevant library, selecting the language you need the subs for. Once that is done, then a scan will start to add '.srt' subtitle files to the library - this will take some time. Once that is done, then select the '.srt' subtitle from the list - and it will play without transcoding. It sounds a lot of work - but once setup, it's automatic and will add subs as you add videos. b) Depending on the type of subtitles in the video file -you may be able to just use the one that won't need a transcode. These will be .SRT based subtitles. Anything that says 'PGS' will not be of any use to you. c) If you do have .SRT subtitles in the video files, then extracting them to use as external subtitles is always the best way to go and will be the most compatible with direct play. As you can see - subtitles are a minefield ! (it's not just an emby issue) I personally remove ALL embedded subtitles from all my media, and just use the extracted SRT subs if I have them, or fallback to emby to download them from Open Subs. There are also other options for getting subs - Bazarr etc Edited November 6, 2020 by rbjtech Link to comment Share on other sites More sharing options...
rbjtech 4257 Posted November 6, 2020 Share Posted November 6, 2020 1 hour ago, yaronzi said: I saw @rbjtech comment on ffmpeg , he did say that ffmpeg can convert easily. I try to find the commands that I need to run in cmd, do you have it maybe ? https://emby.media/community/index.php?/topic/87802-no-audio-on-lg-oled-cx-for-dts/page/2/#comments It's in this thread for future use - but you don't need to do this - the issue is the subtitles causing the transcode. btw - please try and submit the log if there is a next time - we could have identified the issue within seconds of reading that, rather than guess what the problem may be .. Link to comment Share on other sites More sharing options...
yaronzi 0 Posted November 6, 2020 Author Share Posted November 6, 2020 thank you so much for the help ! next time sure I will submit the log How I use external subtitles ? I cant find how Link to comment Share on other sites More sharing options...
Luke 37060 Posted November 6, 2020 Share Posted November 6, 2020 14 minutes ago, yaronzi said: thank you so much for the help ! next time sure I will submit the log How I use external subtitles ? I cant find how https://support.emby.media/support/solutions/articles/44001159160-subtitles https://support.emby.media/support/solutions/articles/44001848856-manual-subtitle-downloads https://support.emby.media/support/solutions/articles/44001848854-automatic-subtitle-downloads Link to comment Share on other sites More sharing options...
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