justinds89 3 Posted November 6, 2020 Share Posted November 6, 2020 Hello all, I'm a bit stumped as to what's going on and any help would be appreciated. Everything has been playing fine previously, but yesterday I setup a new sound system (Samsung HW-Q950T). Nearly every movie I try playing freezes nearly instantly. In Emby it shows the audio and video are direct playing and everything is in a format my system should be able to handle also. Any ideas what could cause this or how to resolve this? Link to comment Share on other sites More sharing options...
mastrmind11 717 Posted November 6, 2020 Share Posted November 6, 2020 5 minutes ago, justinds89 said: Hello all, I'm a bit stumped as to what's going on and any help would be appreciated. Everything has been playing fine previously, but yesterday I setup a new sound system (Samsung HW-Q950T). Nearly every movie I try playing freezes nearly instantly. In Emby it shows the audio and video are direct playing and everything is in a format my system should be able to handle also. Any ideas what could cause this or how to resolve this? is the same thing happening on a different device? post your logs from the timeframe this occurs. Link to comment Share on other sites More sharing options...
justinds89 3 Posted November 6, 2020 Author Share Posted November 6, 2020 I have not tried a different device yet, but it was working right before setting the new sound equipment up. Which log file would it be I know there are several? Link to comment Share on other sites More sharing options...
justinds89 3 Posted November 6, 2020 Author Share Posted November 6, 2020 Here is one log file that will hopefully help. All I could see is where the video started and than shortly after it said the playback has stopped. embyserver-63740217600.txt Link to comment Share on other sites More sharing options...
ebr 14904 Posted November 6, 2020 Share Posted November 6, 2020 Hi. Can you please cause the issue and then immediately send a log from the app? Link to comment Share on other sites More sharing options...
justinds89 3 Posted November 6, 2020 Author Share Posted November 6, 2020 13 minutes ago, ebr said: Hi. Can you please cause the issue and then immediately send a log from the app? Hey Ebr, thanks for the reply. I can do this, but it won't be until later today as I am away right now. I will post back though as requested. Link to comment Share on other sites More sharing options...
justinds89 3 Posted November 6, 2020 Author Share Posted November 6, 2020 (edited) I haven't been able to get the logs yet from the app as requested, but did want to provide some info. I tried several of the same files through Plex just to see if it has the same issues. Everything direct played without issue. It is definitely something with Emby I believe. Maybe we can figure out what with the logs. Edited November 6, 2020 by justinds89 Link to comment Share on other sites More sharing options...
Luke 37024 Posted November 9, 2020 Share Posted November 9, 2020 Hi, yes please send a log as he requested and hopefully we'll be able to see what the issue is. Thanks ! Link to comment Share on other sites More sharing options...
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