howieT82 2 Posted November 1, 2020 Share Posted November 1, 2020 Hello I have no issues connecting while I’m on my home WiFi but if I’m using cellular data connection away from home I get what’s shown in the picture attached Link to comment Share on other sites More sharing options...
Luke 37022 Posted November 1, 2020 Share Posted November 1, 2020 Hi there, I would suggest checking out our Connection Troubleshooter: https://support.emby.media/support/solutions/articles/44001849007-connectivity Please try the steps listed there and let us know which ones succeed and which ones do not. Thanks ! Link to comment Share on other sites More sharing options...
howieT82 2 Posted November 2, 2020 Author Share Posted November 2, 2020 Thanks Turning on port forwarding fixed my issue Link to comment Share on other sites More sharing options...
Luke 37022 Posted November 2, 2020 Share Posted November 2, 2020 Thanks for the feedback ! Link to comment Share on other sites More sharing options...
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