SidneyUA 2 Posted October 22, 2020 Share Posted October 22, 2020 (edited) Yesterday I updated the server to version 4.5.2.0 and today I got an error "No compatible streams". I poked around a little and found out that for whatever reason Emby can't see folder where my files are located. They are in volume1/Media/Shows. So here when i choose Media I should get a list of folders inside like Shows, Movies and Sports. Instead I have this Nothing, it all just disappears. Edit: I am on Synology DS218, installed version armv8. Edited October 22, 2020 by SidneyUA Link to comment Share on other sites More sharing options...
Solution Racing88 2 Posted October 22, 2020 Solution Share Posted October 22, 2020 The access rights of Emby to the respective folder are not correct. After updating to the new Emby version 4.5.2.0 you should check whether the user Emby has the necessary rights to the media folder. 1 Link to comment Share on other sites More sharing options...
Natethegreat 2 Posted August 29, 2021 Share Posted August 29, 2021 (edited) Having the same problem. Checked the permissions on the media folder under control pannel > shared folder (highlight the selected folder where your media is located) hit edit>permissions (in the picklist select "system internal user") THAT is where I found the emby server user. Checkmark the Read/Write permission under emby and hit save. Go back to the emby app and presto! I can select the file paths now. That worked for me. Hope that helps. Edited August 29, 2021 by Natethegreat 1 1 Link to comment Share on other sites More sharing options...
Luke 36884 Posted August 31, 2021 Share Posted August 31, 2021 Glad to hear your figured it out. Thanks for following up. Link to comment Share on other sites More sharing options...
rakess70 0 Posted October 3, 2021 Share Posted October 3, 2021 I am having the same issue now. any help? Link to comment Share on other sites More sharing options...
rakess70 0 Posted October 3, 2021 Share Posted October 3, 2021 I have checked all permissions. I have even created a new folder and opened everything up and it still cannot see the folder? Link to comment Share on other sites More sharing options...
Carlo 4328 Posted October 3, 2021 Share Posted October 3, 2021 It's a permission problem. If on DSM 7 you need to make sure you give access to the system internal (drop down) user name emby. If you changed any permissions at the media level you want to check the parent folder and reset them making sure to allow those changes to take affect on all files/folders below it as well. Link to comment Share on other sites More sharing options...
KenLinder 4 Posted February 19, 2023 Share Posted February 19, 2023 On 8/30/2021 at 5:46 AM, Natethegreat said: Having the same problem. Checked the permissions on the media folder under control pannel > shared folder (highlight the selected folder where your media is located) hit edit>permissions (in the picklist select "system internal user") THAT is where I found the emby server user. Checkmark the Read/Write permission under emby and hit save. Go back to the emby app and presto! I can select the file paths now. That worked for me. Hope that helps. I get this all the time in Win7. I'm logged in as admin. I installed EMBY as admin. I own the files and the directory (I used "dir [somethingToMatch] /Q" and I also checked using explorer->properties->security->Advanced->Owner). Yet EMBY refuses to look at certain directories, or certain files in those directories. I have no idea how it accomplishes this. Link to comment Share on other sites More sharing options...
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