Shenniko 5 Posted October 20, 2020 Share Posted October 20, 2020 Has anyone had any issues with playing MKV files? Ive had issues both on PC (Web Browser) and though TV.. I convert them to MP4 and they work fine.. I try to play MKV files and it plays for a bit, then the spinning circle comes up.. like its buffering.. it only seems to be with MKV files.. Thanks Shenn Link to comment Share on other sites More sharing options...
Luke 37046 Posted October 20, 2020 Share Posted October 20, 2020 Hi, no issues with mkv. Let's look at an example. Please attach the information requested in how to report a media playback issue. thanks ! Link to comment Share on other sites More sharing options...
Shenniko 5 Posted October 20, 2020 Author Share Posted October 20, 2020 embyserver.txt Log file updated.. was about 18:10 when i was watching something Link to comment Share on other sites More sharing options...
Luke 37046 Posted October 20, 2020 Share Posted October 20, 2020 Hi, can you please attach the ffmpeg log as well? Thanks. Link to comment Share on other sites More sharing options...
gogreenpower 26 Posted October 21, 2020 Share Posted October 21, 2020 Yes, up until last week mkv and mp4 files played fine. I'm running Emby Server 4.5.2.0 on a Raspberry Pi 4. The previous version had the issue as well, which prompted me to update to 4.5.2.0 and when that didn't work it led me here. The mkv and the mp4 files play natively on the Pi. When trying to play MKV though Emby no error just spinning circle, MP4 gets the error message "No compatible streams are currently available. Please try again later or contact your system administrator for details." This only affects new files, i.e. the ones I've downloaded in the last week, all old mkv and mp4 files work just fine. Also new MP4 files show up in the library but some MKV show, the majority don't show at all. embyserver.txt Link to comment Share on other sites More sharing options...
gogreenpower 26 Posted October 21, 2020 Share Posted October 21, 2020 embyserver (1).txt ffmpeg-transcode-1179c5af-41fd-412c-bfcd-c575cbff120f_1.txt Link to comment Share on other sites More sharing options...
Happy2Play 8270 Posted October 21, 2020 Share Posted October 21, 2020 2 minutes ago, gogreenpower said: embyserver (1).txt 228.83 kB · 0 downloads ffmpeg-transcode-1179c5af-41fd-412c-bfcd-c575cbff120f_1.txt 4.07 kB · 0 downloads These logs show you have permissions issues. example from transcode log 09:36:11.984 /home/pi/Storage/Series/Star Trek Discovery/Season 3/star.trek.discovery.s03e01.1080p.web.h264-cakes.mkv: Permission denied Link to comment Share on other sites More sharing options...
gogreenpower 26 Posted October 21, 2020 Share Posted October 21, 2020 Actually, I think it could be permission errors Checking now Link to comment Share on other sites More sharing options...
gogreenpower 26 Posted October 21, 2020 Share Posted October 21, 2020 Yes, sorry to bother you. a simple sudo chmod -R 0755 /storage_path fixed my problem. And now I think of it, I had been doing some remote coping and pasting from my phone, must have been it. 1 Link to comment Share on other sites More sharing options...
Luke 37046 Posted October 21, 2020 Share Posted October 21, 2020 Thanks for the feedback. Link to comment Share on other sites More sharing options...
Shenniko 5 Posted October 21, 2020 Author Share Posted October 21, 2020 ffmpeg-remux-92d7e8b0-efd2-4235-9773-abf32d33edec_1.txtattached my ffmpeg also Link to comment Share on other sites More sharing options...
Shenniko 5 Posted October 29, 2020 Author Share Posted October 29, 2020 @Luke - Do you have any update on this? I've attached my FFMPEG and logs Link to comment Share on other sites More sharing options...
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