DoBoY1 3 Posted October 19, 2020 Share Posted October 19, 2020 (edited) I have one PC that is transcoding but the other plays direct? they are both using same browsers and same versions of Edge and chrome. For some reason one of the pc's always wants to transcode? But that same pc plays the file fine in an external media player such as pot player.? Any ides? Snippet from logs from each pc that i try with 2020-10-19 19:08:31.829 Info HttpServer: HTTP GET http://192.168.1.10:8096/emby/videos/62379/master.m3u8?DeviceId=07887e3e-667f-4a32-bc7a-281e09de212a&MediaSourceId=973384355b237267e9fd7e2c89360dfe&PlaySessionId=c790f6c2cbe64bcc95dffdde5666d1a5&VideoCodec=h264&AudioCodec=ac3,mp3,aac&VideoBitrate=119616000&AudioBitrate=384000&AudioStreamIndex=1&SubtitleMethod=Encode&TranscodingMaxAudioChannels=2&SegmentContainer=ts&MinSegments=1&BreakOnNonKeyFrames=True&ManifestSubtitles=vtt&h264-profile=high,main,baseline,constrainedbaseline,high10&h264-level=52&TranscodeReasons=VideoCodecNotSupported. Connection=keep-alive, Accept=*/*, Accept-Encoding=gzip, deflate, Accept-Language=en-US,en;q=0.9, Host=192.168.1.10:8096, Referer=http://192.168.1.10:8096/web/index.html, User-Agent=Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.80 Safari/537.36 Edg/86.0.622.43 2020-10-19 19:15:49.495 Info HttpServer: HTTP GET http://192.168.1.10:8096/emby/videos/62379/stream.mkv?DeviceId=ae33d0f9-2b9d-4fd6-87e4-92074ab03f9e&MediaSourceId=973384355b237267e9fd7e2c89360dfe&Static=true&PlaySessionId=421f4d6ad85b4b69bc6cdf707182334f. Connection=keep-alive, Accept=*/*, Accept-Encoding=identity;q=1, *;q=0, Accept-Language=en-US,en;q=0.9, Host=192.168.1.10:8096, If-Range="a58e40cfcf0c30bebc642d2ed0aed668", Referer=http://192.168.1.10:8096/web/index.html, Range=bytes=396433-2147880079, User-Agent=Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.80 Safari/537.36 Edg/86.0.622.43 Edited October 19, 2020 by DoBoY1 Link to comment Share on other sites More sharing options...
Luke 36999 Posted October 19, 2020 Share Posted October 19, 2020 Hi, did you explore the stats feature in the video player to learn why it was transcoding? Link to comment Share on other sites More sharing options...
Happy2Play 8240 Posted October 19, 2020 Share Posted October 19, 2020 &TranscodeReasons=VideoCodecNotSupported What is the media info for that item. But would appear one system supports the codec and the other does not. Link to comment Share on other sites More sharing options...
DoBoY1 3 Posted October 20, 2020 Author Share Posted October 20, 2020 1 hour ago, Happy2Play said: &TranscodeReasons=VideoCodecNotSupported What is the media info for that item. But would appear one system supports the codec and the other does not. That's what it seems? but is that even possible since they are both using the same browser to play the file back on? And when i use a stand alone player it works fine. Link to comment Share on other sites More sharing options...
DoBoY1 3 Posted October 21, 2020 Author Share Posted October 21, 2020 On 10/19/2020 at 7:44 PM, Luke said: Hi, did you explore the stats feature in the video player to learn why it was transcoding? So upon further testing on the problematic PC (IntelHD500), 3 Different browsers, 3 different issues. And keep in Mind that using Pot player, I can hardware decode just fine. Edge 86.0.622.48 Playback Info Player:Web Video Player Play method:Transcode Protocol:http Stream type:HLS Video Info Video resolution:1920x1080 Dropped frames:5 Corrupted frames:0 Transcoding Info Video codec:H264 Audio codec:MP3 Bitrate:229 kbps Transcoding progress:44.2% Transcoding framerate:36 fps Reason for transcoding:Video codec not supported Original Media Info Container:mkv Bitrate:9.4 Mbps Video codec:HEVC Main Video bitrate:9.4 Mbps Video framerate:23.976025 fps Audio codec:EAC3 Audio channels:6 Audio sample rate:48000 Hz Chrome 86.0.4240.75 Playback Info Player:Web Video Player Play method:Transcode Protocol:http Stream type:HLS Video Info Video resolution:1920x1080 Dropped frames:1 Corrupted frames:0 Transcoding Info Video codec:H264 Audio codec:MP3 Bitrate:5.5 Mbps Transcoding progress:45.7% Transcoding framerate:26 fps Reason for transcoding: Video codec not supported Audio codec not supported Original Media Info Container:mkv Bitrate:9.4 Mbps Video codec:HEVC Main Video bitrate:9.4 Mbps Video framerate:23.976025 fps Audio codec:EAC3 Audio channels:6 Audio sample rate:48000 Hz Firefox 82.0 Playback Info Player:Web Video Player Play method:Transcode Protocol:http Stream type:HLS Video Info Video resolution:1920x1080 Dropped frames:0 Corrupted frames:0 Transcoding Info Video codec:H264 Audio codec:AAC Bitrate:5.6 Mbps Transcoding progress:45.4% Transcoding framerate:39 fps Reason for transcoding:Container not supported Original Media Info Container:mkv Bitrate:9.4 Mbps Video codec:HEVC Main Video bitrate:9.4 Mbps Video framerate:23.976025 fps Audio codec:EAC3 Audio channels:6 Audio sample rate:48000 Hz Link to comment Share on other sites More sharing options...
Happy2Play 8240 Posted October 21, 2020 Share Posted October 21, 2020 (edited) Looks normal to me. No/Most browser do not supports HEVC/H265. I believe there is another topic about MS Store HEVC Video Extension issues also. https://caniuse.com/hevc Edited October 21, 2020 by Happy2Play Link to comment Share on other sites More sharing options...
DoBoY1 3 Posted October 21, 2020 Author Share Posted October 21, 2020 (edited) 7 minutes ago, Happy2Play said: Looks normal to me. No/Most browser do not supports HEVC/H265. I believe there is another topic about MS Store HEVC Video Extension issues also. https://caniuse.com/hevc Plays fine on another system with browser and a GeForce GTX 960 doing the decoding? Edge Browser: Playback Info Player:Web Video Player Play method:DirectPlay Protocol:http Stream type:Video V ideo Info Video resolution:1920x1080 Dropped frames:1 Corrupted frames:0 Original Media Info Container:mkv Bitrate:9.4 Mbps Video codec:HEVC Main Video bitrate:9.4 Mbps Video framerate:23.976025 fps Audio codec:EAC3 Audio channels:6 Audio sample rate:48000 Hz Funny thing IE11 DirectPlay but no audio Playback Info Player:Web Video Player Play method:DirectPlay Protocol:http Stream type:HLS Video Info Video resolution:1920x1080 Dropped frames:1 Corrupted frames:0 Original Media Info Container:mkv Bitrate:9.4 Mbps Video codec:HEVC Main Video bitrate:9.4 Mbps Video framerate:23.976025 fps Audio codec:EAC3 Audio channels:6 Audio sample rate:48000 Hz Edited October 21, 2020 by DoBoY1 Link to comment Share on other sites More sharing options...
Happy2Play 8240 Posted October 21, 2020 Share Posted October 21, 2020 What version of Edge? New or Original? Does that system have the store HEVC extension? Link to comment Share on other sites More sharing options...
Happy2Play 8240 Posted October 21, 2020 Share Posted October 21, 2020 Does html5test.com show support on one system vs the other? Link to comment Share on other sites More sharing options...
DoBoY1 3 Posted October 21, 2020 Author Share Posted October 21, 2020 2 minutes ago, Happy2Play said: What version of Edge? New or Original? Does that system have the store HEVC extension? New edge on both, both same version 1 minute ago, Happy2Play said: Does html5test.com show support on one system vs the other? Same results for both Video 29/33 video element Yes ✔ Subtitles Yes ✔ Audio track selection No ✘ Video track selection No ✘ Poster images Yes ✔ Codec detection Yes ✔ Video codecs MPEG-4 ASP support No ✘ H.264 support Yes ✔ H.265 support No ✘ Ogg Theora support Yes ✔ WebM with VP8 support Yes ✔ WebM with VP9 support Yes ✔ See my edit above about IE? weird eh Link to comment Share on other sites More sharing options...
Happy2Play 8240 Posted October 21, 2020 Share Posted October 21, 2020 (edited) It will be really hard to say exact but one system obviously have something the other does not. But overall HEVC will be required to transcode in a browser. This would have to be brought up with browser providers for support. You can not compare browsers to standalone players either as a standalone player will always be superior. But I would guess system hardware could have an effect also. Edited October 21, 2020 by Happy2Play Link to comment Share on other sites More sharing options...
Luke 36999 Posted October 21, 2020 Share Posted October 21, 2020 Quote And when i use a stand alone player it works fine. Quote And keep in Mind that using Pot player, I can hardware decode just fine. You can't compare the video player in a web browser to that of a standalone app, so that doesn't really mean anything. Link to comment Share on other sites More sharing options...
Luke 36999 Posted October 21, 2020 Share Posted October 21, 2020 The Microsoft browsers (Edge and IE) can direct play HEVC in some cases as happy2play alluded to (with the windows store hevc extension). So that's why you're seeing that, although I didn't know IE was able to take advantage of that. Most other browsers do not support hevc. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now