eddy43 1 Posted October 18, 2020 Share Posted October 18, 2020 Hi guys, sorry for the repost if this has been discussed already - I couldn't find a solution on the forum. I've recently manually updated from the last repository version to the latest stable 4.5.2.0 and ever since I'm not able play any files from the (chrome) web interface. Now from any other (android) device, I can play files that have been added to the database before the upgrade, but newly added files I can't. Correspondingly newly added files are missing the files specs ("Video <unknown>") on the details page, while old files have those details? So my assumption is Emby can't access some files/directories since the update or something as been moved incompletely? Anyone having had the same issue and found a solution? I'm on a 216play with the latest firmware. Thx - ed Link to comment Share on other sites More sharing options...
Luke 36887 Posted October 18, 2020 Share Posted October 18, 2020 Hi there, can you please attach the emby server log? You can learn how to do that here: Thanks. Link to comment Share on other sites More sharing options...
eddy43 1 Posted October 18, 2020 Author Share Posted October 18, 2020 Thanks, Luke - I think this is what is causing the problem: 2020-10-18 15:40:03.200 Error FfmpegManager: ProcessRun 'ffmpeg -hide_banner -version' Error Output: /var/packages/EmbyServer/target/bin/ffmpeg: error while loading shared libraries: libmmal_core.so: cannot open shared object file: No such file or directory Link to comment Share on other sites More sharing options...
Luke 36887 Posted October 18, 2020 Share Posted October 18, 2020 Can you please attach the emby server log? thanks. Link to comment Share on other sites More sharing options...
eddy43 1 Posted October 18, 2020 Author Share Posted October 18, 2020 Sure thing. embyserver.txt Link to comment Share on other sites More sharing options...
Luke 36887 Posted October 18, 2020 Share Posted October 18, 2020 Hi, yes we're currently looking into some issues with the armv7 package for older devices. Thanks for reporting. Link to comment Share on other sites More sharing options...
eddy43 1 Posted October 19, 2020 Author Share Posted October 19, 2020 Thanks, Luke - any idea when you think this will be addressed? I otherwise would see to downgrade to the last working release, but that would mean losing my database ... Link to comment Share on other sites More sharing options...
Luke 36887 Posted October 19, 2020 Share Posted October 19, 2020 Link to comment Share on other sites More sharing options...
eddy43 1 Posted October 19, 2020 Author Share Posted October 19, 2020 Tried, not working on my plattform. I'm on a DS216play: STM Monaco ARM STiH412 (2C/2T) hardware_detection-63738714676.txt Link to comment Share on other sites More sharing options...
Luke 36887 Posted October 19, 2020 Share Posted October 19, 2020 What install package did you try exactly? Link to comment Share on other sites More sharing options...
eddy43 1 Posted October 19, 2020 Author Share Posted October 19, 2020 emby-server-synology_4.5.2.0_armv7.spk this one didn't install. emby-server-synology_4.5.2.0_armv7_legacy.spk this one caused the above mentioned issues. emby-server-synology_4.4.3.0_armv7.spk this one is the last proper working one. Link to comment Share on other sites More sharing options...
Luke 36887 Posted October 19, 2020 Share Posted October 19, 2020 Can you try the beta packages as they've been updated? Thanks. Link to comment Share on other sites More sharing options...
eddy43 1 Posted October 20, 2020 Author Share Posted October 20, 2020 4.6.0.2_armv7 won't install. mono_4.6.0.2_armv7_legacy installs, but won't start - and is not "phantom" started either. Link to comment Share on other sites More sharing options...
Luke 36887 Posted October 21, 2020 Share Posted October 21, 2020 When did you last download it? Can you try downloading it again as we've patched it with some fixes. Thanks. Link to comment Share on other sites More sharing options...
alucryd 213 Posted October 21, 2020 Share Posted October 21, 2020 You should be able to try both the regular armv7 and mono armv7_legacy packages in 10 minutes or so. If the regular package works, please let us know. The DS216Play's CPU supposedly meets the requirements for the regular package. Link to comment Share on other sites More sharing options...
eddy43 1 Posted October 21, 2020 Author Share Posted October 21, 2020 Ok, regular package works and it indeed seems like all files are playable again, new ones and pre 4.5.2.0 ones. Wow, great job, thanks! Link to comment Share on other sites More sharing options...
Luke 36887 Posted October 21, 2020 Share Posted October 21, 2020 Thanks for the feedback ! Link to comment Share on other sites More sharing options...
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