awq 0 Posted October 2, 2020 Share Posted October 2, 2020 (edited) Hi I installed a fresh emby server on ubuntu 20.04, pointed it to a media drive which was scanned and displayed properly. When trying to access the plugins catalog it hangs forever, and this is what the log has to say about it 2020-10-02 12:03:06.925 Info HttpClient: GET https://www.mb3admin.com/admin/service/EmbyPackages.json 2020-10-02 12:03:26.931 Error HttpClient: Connection to https://www.mb3admin.com/admin/service/EmbyPackages.json timed out 2020-10-02 12:03:26.944 Error HttpServer: Error processing request *** Error Report *** Version: 4.5.1.0 Command line: /opt/emby-server/system/EmbyServer.dll -programdata /var/lib/emby -ffdetect /opt/emby-server/bin/ffdetect -ffmpeg /opt/emby-server/bin/ffmpeg -ffprobe /opt/emby-server/bin/ffprobe -restartexitcode 3 -updatepackage emby-server-deb_{version}_amd64.deb Operating system: Linux version 5.4.0-48-generic (buildd@lcy01-amd64-010) (gcc version 9.3.0 (Ubuntu 9.3.0-10ubuntu2)) #52-Ubuntu SMP Thu Sep 10 10:58:49 UTC 2020 Framework: .NET Core 3.1.7 OS/Process: x64/x64 Runtime: opt/emby-server/system/System.Private.CoreLib.dll Processor count: 4 Data path: /var/lib/emby Application path: /opt/emby-server/system MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: Connection to https://www.mb3admin.com/admin/service/EmbyPackages.json timed out ---> System.Threading.Tasks.TaskCanceledException: The operation was canceled. at System.Net.Http.ConnectHelper.ConnectAsync(String host, Int32 port, CancellationToken cancellationToken) at System.Net.Http.HttpConnectionPool.ConnectAsync(HttpRequestMessage request, Boolean allowHttp2, CancellationToken cancellationToken) at System.Net.Http.HttpConnectionPool.CreateHttp11ConnectionAsync(HttpRequestMessage request, CancellationToken cancellationToken) at System.Net.Http.HttpConnectionPool.GetHttpConnectionAsync(HttpRequestMessage request, CancellationToken cancellationToken) at System.Net.Http.HttpConnectionPool.SendWithRetryAsync(HttpRequestMessage request, Boolean doRequestAuth, CancellationToken cancellationToken) at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken) at System.Net.Http.DecompressionHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken) at System.Net.Http.DiagnosticsHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken) at System.Net.Http.HttpClient.FinishSendAsyncUnbuffered(Task`1 sendTask, HttpRequestMessage request, CancellationTokenSource cts, Boolean disposeCts) at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod) --- End of inner exception stack trace --- at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod) at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod) at Emby.Server.Implementations.Updates.InstallationManager.GetAvailablePackagesWithoutRegistrationInfo(Boolean enableCache, CancellationToken cancellationToken) at Emby.Server.Implementations.Updates.InstallationManager.GetAvailablePackages(CancellationToken cancellationToken, Boolean withRegistration, String packageType, Version applicationVersion) at MediaBrowser.Api.PackageService.Get(GetPackages request) at Emby.Server.Implementations.Services.ServiceController.GetTaskResult(Task task) at Emby.Server.Implementations.Services.ServiceHandler.ProcessRequestAsync(HttpListenerHost appHost, IRequest httpReq, IResponse httpRes, RestPath restPath, String responseContentType, CancellationToken cancellationToken) at Emby.Server.Implementations.HttpServer.HttpListenerHost.RequestHandler(IRequest httpReq, ReadOnlyMemory`1 urlString, ReadOnlyMemory`1 localPath, CancellationToken cancellationToken) Source: Emby.Server.Implementations TargetSite: Void MoveNext() InnerException: System.Threading.Tasks.TaskCanceledException: The operation was canceled. Source: System.Private.CoreLib TargetSite: Void Throw() at System.Net.Http.ConnectHelper.ConnectAsync(String host, Int32 port, CancellationToken cancellationToken) at System.Net.Http.HttpConnectionPool.ConnectAsync(HttpRequestMessage request, Boolean allowHttp2, CancellationToken cancellationToken) at System.Net.Http.HttpConnectionPool.CreateHttp11ConnectionAsync(HttpRequestMessage request, CancellationToken cancellationToken) at System.Net.Http.HttpConnectionPool.GetHttpConnectionAsync(HttpRequestMessage request, CancellationToken cancellationToken) at System.Net.Http.HttpConnectionPool.SendWithRetryAsync(HttpRequestMessage request, Boolean doRequestAuth, CancellationToken cancellationToken) at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken) at System.Net.Http.DecompressionHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken) at System.Net.Http.DiagnosticsHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken) at System.Net.Http.HttpClient.FinishSendAsyncUnbuffered(Task`1 sendTask, HttpRequestMessage request, CancellationTokenSource cts, Boolean disposeCts) at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod) Accessing the catalog url https://www.mb3admin.com/admin/service/EmbyPackages.json from a browser works Looking at the ownership of /opt/emby-server it was owned by root with no x permissions to anyone else, so I tried to chown -R this entire tree to emby:emby but this still did not do the trick. Any insights? thanks Edited October 2, 2020 by awq Link to comment Share on other sites More sharing options...
Luke 36998 Posted October 3, 2020 Share Posted October 3, 2020 Hi there, can you please attach the complete emby server log? Thanks. Link to comment Share on other sites More sharing options...
awq 0 Posted October 3, 2020 Author Share Posted October 3, 2020 Hi, that's the full log after restart till the attempt to access the plugin catalog https://www.dropbox.com/s/2uw2oshs4qkh4m9/embyserver.txt?dl=0 thanks Link to comment Share on other sites More sharing options...
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